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re: Nice Publix clerk giving helpful advice.

Posted on 7/9/25 at 2:41 pm to
Posted by SouthEasternKaiju
SouthEast... you figure it out
Member since Aug 2021
41471 posts
Posted on 7/9/25 at 2:41 pm to
quote:

It’s called customer service….. being helpful?


She was. Almost overly so. Gave me one option, I politely declined. Then another, which I did take.




And I thanked her.
Posted by SallysHuman
Lady Palmetto Bug
Member since Jan 2025
12005 posts
Posted on 7/9/25 at 2:41 pm to
quote:

So why does she care if I buy 2 different brands? What's it to her anyways?


Maybe there's a recall in the pipeline that isn't official yet... maybe she tried doing you a favor. It's not like she cared what you bought so much as what you SHOULDN'T buy.
Posted by meeple
Carcassonne
Member since May 2011
10744 posts
Posted on 7/9/25 at 2:48 pm to
People that work at Publix are genuinely happy to be doing so and you have been on the receiving end of a benefit of that.

ETA also see:

Also see

TulaneLSU's statistical analysis of the merits and ratings of Publix, H-E-B, and Rouses

Although Publix finished last, its head and shoulders above the national “big box” grocery stores

quote:


In the process, I have spent more than 30 hours in the grocery stores, taken extensive notes, spoken to over 100 employees, and sampled over 1000 dollars in groceries.

Where’s the hot chocolate? Test: 10 points At each of the stores, I asked one to two employees randomly “Where is the hot chocolate?” Each answer could receive up to two points. One point was awarded for accuracy. Another point was awarded for friendliness. The total score was then scaled on a ten point scale. The friendly employees were from Rouses, who scored 9/10 on the friendliness scale. Unfortunately, only 3/10 knew the correct location, so Rouses score was a 6/10. Publix shined here with friendliness and correct knowledge, going 10/10. H-E-B received 8/10 points.
This post was edited on 7/9/25 at 2:55 pm
Posted by Boondock Saint
The Boondocks
Member since Oct 2005
4812 posts
Posted on 7/9/25 at 2:49 pm to
Posted by JEC119
Alabama
Member since Apr 2024
2077 posts
Posted on 7/9/25 at 2:49 pm to
Better than Walmart lol
Posted by caro81
Member since Jul 2017
5959 posts
Posted on 7/9/25 at 3:38 pm to
this fricking post......
Posted by terd ferguson
Darren Wilson Fan Club President
Member since Aug 2007
113763 posts
Posted on 7/9/25 at 3:41 pm to
Send this to your local news. I'm sure they'll want to do a segment on this.
Posted by Thracken13
Aft Cargo Hold of Serenity
Member since Feb 2010
18509 posts
Posted on 7/9/25 at 3:46 pm to
Im sure you will find a youtubevideo discussing it to gwt your answers
Posted by Lexis Dad
Member since Apr 2025
4308 posts
Posted on 7/9/25 at 3:47 pm to
Go to bed old man.
Posted by The Boat
Member since Oct 2008
175298 posts
Posted on 7/9/25 at 3:50 pm to
Next Boomer story you'll have for us is that you can't ever find help at the store anymore
Posted by 14caratgoldjones
Uniontown, Al
Member since Aug 2009
1571 posts
Posted on 7/9/25 at 4:06 pm to
A few Publix locations that I shop employ autistic people to work the registers, sweep, stock shelves etc. I absolutely love talking to them.
They call me by name and know where I’m going just by what I purchase, and the name of my dogs that I’m gettin food for, etc.

They give excellent customer service and Publix is doing a great service by employing them.
Very special people and genuinely care and want to interact.

They just really want to help.
Posted by TigerBait1971
PTC GA
Member since Oct 2014
15861 posts
Posted on 7/9/25 at 4:08 pm to
This could be the worst thread ever started.
Posted by Barstools
Atlanta
Member since Jan 2016
11143 posts
Posted on 7/9/25 at 4:12 pm to
I drove to Publix to ask her and she told me that she told your boyfriend exactly why. Go ask him....
Posted by SouthEasternKaiju
SouthEast... you figure it out
Member since Aug 2021
41471 posts
Posted on 7/9/25 at 4:56 pm to
Changed your life?

I know, I know.
Posted by chity
Chicago, Il
Member since Dec 2008
6665 posts
Posted on 7/9/25 at 4:59 pm to
What's up with airline food?
Posted by SouthEasternKaiju
SouthEast... you figure it out
Member since Aug 2021
41471 posts
Posted on 7/9/25 at 5:55 pm to
quote:

This could be the worst thread ever started.



So, not just famous, INfamous?
Posted by LegendInMyMind
Member since Apr 2019
70942 posts
Posted on 7/9/25 at 5:56 pm to
Posted by zackcary
Member since Jun 2011
390 posts
Posted on 7/9/25 at 6:15 pm to
This isn't fricking Facebook.
Posted by SouthEasternKaiju
SouthEast... you figure it out
Member since Aug 2021
41471 posts
Posted on 7/9/25 at 6:17 pm to
You sure about that?
Posted by LeroyBrown
South Side Of Chicago
Member since Jul 2017
573 posts
Posted on 7/9/25 at 6:47 pm to
I didn’t know Publix sold anal beads. How about that.
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