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TulaneLSU's statistical analysis of the merits and ratings of Publix, H-E-B, and Rouses

Posted on 7/16/23 at 7:33 pm
Posted by TulaneLSU
Member since Aug 2003
Member since Dec 2007
13298 posts
Posted on 7/16/23 at 7:33 pm
Friends,

As many of our national systems shy away from standardized testing, it is time we reflect on our own systems of judgment. Over the last month there have been several OT threads that debated the merits and defects of the three major grocery stores of the Gulf Coast: Rouses, Publix, and H-E-B. Posters have proudly boasted about one while roundly criticizing the other. The criticisms have reeked of subjectivity and geographic bias. No general consensus was ever reached. And why should there have been? A thorough, impartial, systematic, and empirical analysis of the three grocery chains has eluded all of us.

It is a matter of profound and sincere concern for me. Grocery shopping is one of the activities in life that gives me the most joy. To walk into the produce section and have thousands of fruits of God’s garden glimmering in the light, waiting for me to choose just one or two is a miracle of modern life.

My first memories of grocery shopping come from the Langenstein’s on Arabella. It was within those narrow aisles that I learned the importance of weighing every item before purchasing, how to tell between a ripe and unripe tomato, and the difference between a napkin and a sanitary pad. We would sometimes see Angus Lind of the Picayune-States Item shopping there. And I, as a young boy, would either applaud or criticize his most recent works. When his weekly column was about gambling and horse racing, as it often was, I would encourage him to speak of the good things of life rather than the depravities of man.

Occasionally, we would make jaunts to the Canal Villere in Mid-City and even the gargantuan Schwegmann’s on Airline, which by the time I shopped its produce section, was well past its sell by date. The only TV show I regularly watched as a child predictably was “Supermarket Sweep.” It taught me that to run up a big bill you went straight for the turkeys, detergent, and large cans of coffee. Yes, grocery shopping for me has always been both recreation and a serious errand. And a month ago, with no authority could I say one of the big three was greater than another.

As your dear servant, I embarked on a path to remedy this crisis of grocery store knowledge. These three giants of the Gulf Coast do not overlap with each other, except where Rouses and Publix have set up a battle ground in Baldwin County, Alabama. And so, I have had to travel over 1000 miles to gain the knowledge to make such a study valid. In the process, I have spent more than 30 hours in the grocery stores, taken extensive notes, spoken to over 100 employees, and sampled over 1000 dollars in groceries. The product of these labors is the most thorough cross sectional analysis and comparison of these three regional chains.

Basics of each grocer:

H-E-B: Founded in the small central Texas town of Kerrville in 1905, H-E-B now has 380 stores throughout Texas and Mexico. Its name stands for Howard E. Butts, the founder’s son who greatly expanded its operations. Today H-E-B also includes H-E-B Plus, Mi Tienda, Joe V's Smart Shop, and Central Market. It is the 8th largest grocer in America.

Publix: Founded in Winter Haven in 1930, Publix now has 1350 stores in FL, AL, GA, NC, SC, VA, TN, and KY. More than ? are in Florida. It was named after a group of failing theaters in Florida. It is the 7th largest grocer in America.

Rouses: Founded in Thibodaux, LA by J.P. Rouse in 1923, it has 66 stores in LA, MS, and AL. Its farthest west store is in Sulphur, LA and its easternmost store is in Orange Beach, AL.

The stores:

While I wish I could have visited every single store, I did not have the time nor did Mother allow me to use her car any longer for road trips. With that in mind, I visited and spent many hours in six stores from each of the chains. Included in H-E-B’s visitations is a trip to Central Market, arguably the most luxurious grocery store in America. Below are both the addresses and the entrances of each store I visited.

H-E-B:


2300 N Shepherd, Houston


3663 Washington Ave, Houston


1701 W Alabama St, Houston


5225 Buffalo Speedway, Houston


5895 San Felipe St, Houston


Fresh Market by H-E-B, 3815 Westheimer Rd, Houston


Publix:


27955 US-98 Ste 1, Daphne, AL


8684 Beulah Rd, Pensacola, FL


1100 E Cervantes St, Pensacola, FL


5055 N 9th Ave., Pensacola, FL


852 Gulf Breeze Pkwy, Gulf Breeze, FL


1430 Tiger Point Lane, Gulf Breeze, FL


Rouses:




701 Baronne St, New Orleans


400 N Carrollton Ave, New Orleans


100 N Labarre Rd, Metairie


717 Clearview Pkwy, Metairie




3711 Power Blvd, Metairie


3075 US-98, Daphne, AL
This post was edited on 7/16/23 at 7:47 pm
Posted by TulaneLSU
Member since Aug 2003
Member since Dec 2007
13298 posts
Posted on 7/16/23 at 7:33 pm to
Scoring: a 100 point scale

Just as important as grading the grocery stores was the system used to grade them. I spent 20 uninterrupted hours working on an algorithm to score and weigh many different aspects of each store. I then spent another three hours to break down that system and put it into layman’s terms. The sections include price, cleanliness, the “hot chocolate test,” checkout speed, basket quality, lighting, parking, architecture, fruits, vegetables, local products, specialty items, deli, bakery, seafood, king cake, cheese bar, sushi bar, ice cream, red sauce, olive oil, salsa, and hot chocolate. Different categories are weighed more heavily in this 100 point scale.

Friends, it is time to analyze. Ready! Set! Sweep!

Price: 20 points
Because price is so important, it has the most of all weights, 20 of 100 possible points. Before beginning the journey I decided to choose 15 random yet commonly purchased items and compare them. These items include Boars Head turkey breast and tavern ham, boneless, skinless chicken breast, 80/20 ground beef, Ghirardelli milk chocolate chips (1lb), large honey nut Cheerios, a dozen large eggs, one pound of store brand butter, one gallon of 2% store brand milk, a ham and cheese Lunchable, one can of store brand tuna, Morton salt, five pounds of Gold flour, red apple price per pound, and Wright bacon. For each of these items, the cheapest price received 1 point. The middle price received 0.5 points. The most expensive price received 0 points. Each grocer’s total price was totaled and the cheapest grocery was given 5 bonus points. The middle grocery given 2.5 points, and the most expensive grocer given 0 points. None of these items was included in the Publix BOGO specials.

The prices:
Turkey breast (P $14.49; R (Dietz & Watson) $12.99; H $12.49)
Tavern ham (P $12.99; R (Dietz & Watson) $10.99; H $10.99)
80/20 ground beef pound (P $6.49; R $4.99; H $3.99)
Boneless skinless chicken breast/lb (P $6.64; R $2.99; H $2.97)
Ghirardelli milk choc chips 1lb (P $4.99; R $4.39; H $3.98)
Honey nut Cheerios large box (P $7.29; R $4.69; H $5.98)
Large store brand eggs dozen (P $1.99; R $1.89; H $1.30)
One Lb store brand butter (P $4.31; R $4.59; H $4.78)
One gallon store brand 2% milk (P $4.79; R $5.49; H $3.29)
Ham and cheese lunchable (P $2.24; R $2.00; H $1.82)
Store brand can of tuna (P $1.01; R $0.99; H $0.98)
Morton salt (P $1.36; R $1.45; H $1.26)
Gold flour five pounds (P $5.59; R $3.99; H $3.83)
One Lb red apple (P $2.49; R $1.99; H $1.97)
Wright bacon (P $11.19; R $10.99; H $7.48)

The results:
H-E-B received 18.5 points and was cheapest on 13/15 items.
Rouses received 10 points and was cheapest on two items and middle priced on 11 items.
Publix received 2 points and had the best price only once.


Cleanliness: 10 points
I used a ten point inspection system to determine each grocery’s cleanliness. Publix received 9/10 points. Rouses received 7/10 points. H-E-B received 5/10 points.

Where’s the hot chocolate? Test: 10 points
At each of the stores, I asked one to two employees randomly “Where is the hot chocolate?” Each answer could receive up to two points. One point was awarded for accuracy. Another point was awarded for friendliness. The total score was then scaled on a ten point scale. The friendly employees were from Rouses, who scored 9/10 on the friendliness scale. Unfortunately, only 3/10 knew the correct location, so Rouses score was a 6/10. Publix shined here with friendliness and correct knowledge, going 10/10. H-E-B received 8/10 points.

Checkout speed: 10 points
It is quite frustrating having to wait in a long line at a grocery store checkout, so ten points were potentially awarded to each chain. For every minute I had to wait, a store lost one point. It was remarkable how quick all three stores were and I had hardly any lines. It seems lines at grocery stores are becoming memories of a time long ago. Rouses was a perfect 10/10, as I had no wait in all six visits. H-E-B was next with 8/10. Publix had me wait four minutes, which is not bad for six trips, and thus had 6/10.

Grocery basket quality: 5 points



Is there anything more annoying than a grocery basket (or buggy as they say north of I-10) that has a busted wheel or trash in it? I must say all three stores were excellent in this category. Publix got a 5/5. H-E-B and Rouses scored 4/5.

Fruit department: 5 points


Rouses downtown


Publix

For most groceries, the first department as you enter to the right is the fruit section. One mishapen and strangely organized store that breaks this mold is the Rouses in Daphne, and strangely enough, the Central Market in Houston, with both fruit sections greeting customers through the left entrance doors. H-E-B scores highly, thanks in part to a 5/5 from Central Market, with an overall 4/5. Rouses gets 3/5 and Publix gets a 3/5 as well.

Vegetable department: 5 points:


Rouses Mid-City




H-E-B morels and tomatoes. A reminder to the Food Board new to mushrooms: always cook morels before eating them or you will be poisoned.

H-E-B vegetables score a 5/5 for variety and freshness. It makes one wonder with such a great availability of produce so many Texans suffer from obesity. I suspect OWL’s great skin, eyes, and hair are a product of Texas produce. Rouses comes in surprisingly strong with 4/5. Publix with a small selection really disappointed with 2/5.

Local products: 5 points




Rouses Mid City sausages includes several Louisiana boudins.


Rouses Daphne has several AL and MS sausages: Conecuh, Vine's, River Road, and The Butcher Shoppe.

Rouses is proudly made in Louisiana and it shows in local products. Both range and quality, Rouses hits a homerun here with 5/5. H-E-B is all about Texas and it shows in both produce and bottled items. Its Texas-centrism is less robust than Rouses localism, but still earns a 4/5. Publix suffers from Florida lacking much of an identity. What is a Florida product? Publix does not know either. Perhaps the most local product owes itself to all the NY transplants in FL: the black and white cookie. While it is not a great BW cookie, it suffices. But its $3.09 price has gotten a little out of hand. A year ago it was $1.89. It also serves freshly popped popcorn, but that is hardly a local speciality. Publix only gets 2/5.
This post was edited on 7/16/23 at 7:36 pm
Posted by TulaneLSU
Member since Aug 2003
Member since Dec 2007
13298 posts
Posted on 7/16/23 at 7:33 pm to
Bakery: 5 points


Rouses


H-E-B


H-E-B’s Central Market chocolate chip cookie: six for $6.98.


Publix

Grocery stores, sadly, have put many locally run and owned bakeries out of business, so I am not a big fan of getting baked goods at grocery stores. But in a pinch, I will buy a cake or a cookie or a loaf of bread from a grocery store. Rouses and H-E-B have very strong breads and cakes, and get 5/5 each. Publix has a good bakery, and I love the free cookies that are offered to children. Only twice out of six attempts did they give me one of those free cookies when I asked. Publix gets 3/5.

Specialty items: 3 points


Rouses


Rouses


H-E-B




Publix’s famous subs


Publix


Weigh yourself at Publix

As Lionel Messi recently showed us during his tour of a south Florida Publix, every grocery has large boxes of cereal. But cereal does not make a store special. Local shrimp, stuffed chickens, cigar minnows and squid for bait, and freshly made tortillas do. Again, Rouses shines with 3/3. H-E-B also shines with 3/3. But Publix sandwich-sub bar sadly just does not make the cut. The much ballyhooed subs at Publix fail for me. I tried two and both times I thought Subway made a better sub. And so, with the lack of specialty items and unremarkable subs, Publix only gets 1/3.

Deli: 3 points


Rouses


Publix


H-E-B


H-E-B

Both Publix and H-E-B proudly carry Boars Head while Rouses carries the equally august Dietz & Watson. H-E-B and Rouses also roast their own in-house meats, which are far better than either above. H-E-B 3/3; Publix 2/3; Rouses 2/3.

Seafood: 3 points

r
Rouses


Rouses mackerel advertised as wahoo


Rouses


Publix


H-E-B

All three groceries hug one of the most bountiful fisheries in the world, but all three to me treat seafood as an afterthought. One caveat: Central Market’s seafood market is exceptional, though, it is absurdly priced, with scallops $50/lb and red snapper $34/lb. H-E-B and Publix score 2/3 and Rouses really disappoints with a 1/3. I do not think I will buy much of my seafood from a grocery anytime soon.

Butcher: 2 points


H-E-B


Rouses

H-E-B has a good butcher. I was impressed not with Rouses or Publix which each receive 1. Good butchering is a rare thing, and it is a wonder we do not have a single decent butcher in all of New Orleans. The best butcher now is probably at the Magazine Whole Foods.


Cheese: 2 points


H-E-B


Rouses


Publix

I love cheese and yet, I have found no local stores that have a great cheese selection. How I yearn for the unpasteurized cheeses introduced to me during my travels in Europe. Even so, all three are lacking in cheese. Again, Central Market has a great cheese selection. And H-E-B again comes in first with a 2/2 score, thanks in part to Central Market buoying their score. But at all H-E-Bs I was able to find Maytag blue cheese. Not a single Rouses or Publix I visited had these basic and essential and great cheese. Publix receives my generosity with 1/2 and Rouses receives my sympathy with a 1/2.

Sushi bar: 2 points


H-E-B


Publix

Sushi at grocery stores is, as a rule, a decision only the foolish, starving, or extremely time pressed would make. It was difficult stomaching the terrible sushi rice at both Rouses and Publix, which both received 1/2 points. H-E-B was edible and received a generous 2/2.
This post was edited on 7/16/23 at 7:37 pm
Posted by TulaneLSU
Member since Aug 2003
Member since Dec 2007
13298 posts
Posted on 7/16/23 at 7:33 pm to
The following ten categories are scored comparatively, rather than absolutely. In other words, in each of the following categories, the best of the three gets 1 point, the second best receives 0.5 points, and the last place receives 0 out of one points for each category.

Ice cream: 1 point


Publix


H-E-B

Both H-E-B and Publix have their own line of ice creams. Rouses does not and seems to rely entirely on Blue Bunny and Blue Bell, neither of which I recommend. Publix ice cream is absolutely tops. The “Chocolate Trinity,” whose blasphemous name I nearly penalized, used to carry the name Mackinac Fudge and I liked it much better then. Still, if you have not tried this ice cream flavor, you are missing arguably the best mass produced ice cream in America. Publix 1. H-E-B 0.5. Rouses 0.

King cakes: 1 point



All three grocery stores offer a store king cake. Publix once made them in house, then sourced them from Alessi out of Tampa, but this past year sourced them from a terrible bakery in Massachusetts. It was a bad king cake and gets 0 points. H-E-B has a decent grocery king cake, but it is not at the level of Rouses, which is the runaway winner.

Red sauce: 1 point

Rouses red sauce aisle is impressive. From Impastato’s to Michael’s of Brooklyn and everything between, Rouses is serious about red sauce. Rouses 1. H-E-B 0.5. Publix 0.

Olive oil: 1 point


H-E-B

Excellence in a grocery store can often be measured by its olive oil aisle, at least Uncle says that. H-E-B is incredible in this category: 1. Rouses 0.5. Publix is sad with 0.

Salsa: 1 point


H-E-B

It is not surprising that H-E-B runs away with this category. H-E-B has an impressive 109 different salsas. Rouses has 41. Publix only has 36. The scoring follows the offering.

Hot chocolate: 1 point



H-E-B, likewise, has 26 hot chocolate varieties to Publix’s 14 and Rouses’ paltry 11. Scoring follows.

Bulk items: 1 point


H-E-B


Publix

H-E-B is outstanding here with its stores carrying over 50 feet of bulk items. Central Market probably has 100 feet. It wins with Rouses in second. I wonder if people in Florida eat bulk items.

Architecture: 1 point

See the above pictures for examples of each building. Rouses, having taken over some old Schwegmann’s, Canal Villeres, and Sav-A-Center has the most diverse and interesting architecture of the three stores. H-E-B has the most modern and fits well into its surrounding environment. Publix’s architecture is abysmal. It is the definition of bland and thoughtless, a forgettable blur of strip mall cheap stucco and soulless shapes.

Parking: 1 point


Rouses downtown


H-E-B

Publix offered the easiest parking access that were well marked and well paved. Rouses came in second with ample parking, but some of its lots showed age and subsidence with significant cracking. H-E-B required multiple drive through attempts and parking Mother’s large Mercedes in a compact spot at one location. I did like H-E-B’s green-red Christmas lighting in its garages, which reminded me of the parking garage in Disney Springs.

Lighting: 1 point

All three use fluorescence, but H-E-B and Publix’s lighting are more inviting. Publix 1. H-E-B 0.5. Rouses 0.







Friends, I do hope this analysis will be of some interest and benefit to you. I am more than happy to re-evaulate my scoring methods based on your suggestions, but warn you that the algorithm used is a product I have been fine tuning for more than a decade.

If you were not able to keep score in your head, the final scores are as follows. H-E-B is the undisputed champion of chain groceries on the Gulf Coast with a score of 82/100. Even when Central Market is excluded, H-E-B still score 74.5. In second place, Rouses hits 69/100. And in last place, a most disappointing and overrated Publix flounders at 52.5/100. My prayer is that one day we can all go on an OT outing and do a group rating of these groceries. I am always game to rate a grocery, so please let either Mother or me know when you are available.

Faith, Hope, and Love,
TulaneLSU
This post was edited on 7/16/23 at 7:38 pm
Posted by SlowFlowPro
Simple Solutions to Complex Probs
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Posted on 7/16/23 at 7:33 pm to
b
Posted by TexasTiger33
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void
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Posted by Odysseus32
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(no message)
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What
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The
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frick
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void
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Posted by Art Vandelay
LOUISIANA
Member since Sep 2005
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Posted on 7/16/23 at 7:38 pm to
quote:

Rouses: Found in Thibodaux,


While true, you can find it in Thibodaux, it was founded in Houma.
Posted by TexasTiger33
Member since Feb 2022
13364 posts
Posted on 7/16/23 at 7:38 pm to
void
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Posted by Sun God
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Posted on 7/16/23 at 7:39 pm to
TulaneLSU is dangerously close to a breakdown. Hate to see it
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Posted by TexasTiger33
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void
This post was edited on 7/17/23 at 9:18 pm
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