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re: Just in case you didn't know, Amazon officially sucks now.

Posted on 12/26/22 at 9:13 am to
Posted by MusclesofBrussels
Member since Dec 2015
4857 posts
Posted on 12/26/22 at 9:13 am to
quote:

greygoose




Such a dumbass
Posted by YNWA
Member since Nov 2015
7072 posts
Posted on 12/26/22 at 9:13 am to
OP sounds entitled and spoiled
Posted by Ed Osteen
Member since Oct 2007
58379 posts
Posted on 12/26/22 at 9:15 am to
Iwere you expecting a pro rated refund for a subscription service?
Posted by Springlake Tiger
Uptown
Member since Aug 2006
15531 posts
Posted on 12/26/22 at 9:15 am to
Nah. Better chance you suck
Posted by Auburn80
Backwater, TN
Member since Nov 2017
8944 posts
Posted on 12/26/22 at 9:15 am to
Amazon isn’t cheaper anymore. They raised prices to get profitable.
Posted by tigerinthebueche
Member since Oct 2010
37030 posts
Posted on 12/26/22 at 9:18 am to
quote:

ordered my Christmas gifts last Sunday and paid more shipping to get them before Christmas...and it says they won't arrive until this weds. Needless to say, my gf didn't get her gift


This is on you dumbass. You deserve every bit of shite you catch (if you catch any) for waiting till the last minute.
Posted by LSUtigerME
Walker, LA
Member since Oct 2012
3894 posts
Posted on 12/26/22 at 9:19 am to
quote:

AMAZON SET THE NEW STANDARD. Modern customer service sucks.

While OP’s complaints are petty and ridiculous, Amazon really set the golden standard for Customer Service in the past. I think they are still very good and one of the best, but have certainly gone downhill.

Remember the commercials for their Kindle devices where you could get a live video of a person who could help you with your device? That was unheard of. Most of their CS was US based, incredibly friendly, and went out of their way to keep you happy. You can still find these guys, but have to jump through the standard ESL low level gatekeepers with canned responses. Even then, they usually get your issue resolved at no cost with minimal issues except a few minutes of time.
Posted by greygoose
Member since Aug 2013
12789 posts
Posted on 12/26/22 at 9:22 am to
quote:

I'm more mad at Fedex. I needed a part last Friday. Last Wednesday I ordered it next day air. As of today it's still in Memphis


Me and my neighbor have been exchanging packages over the last couple of weeks. My business placed an order for stuff I sell. 10 items, we got 9. Tracking says the 10th box is 20 miles away at their facility. Called Fedex and was told they wouldn't start to investigate until the customer calls about not receiving the package. I was also told that packages aren't considered lost until after 8 days past the delivery date.

Now if you really want to talk about incompetence, there's USPS! They gave something I ordered to a person who came into the post office. Admitted their mistake and then said their was nothing they could do since the shipper didn't insure the package. Twice in the past year, I have walked into my local post office to pick up a package and was given someone else's stuff. They do not give a shite at all. They refuse to deliver to my house because I have a driveway gate. Said if it was a manual cattle gate they would, but because it's electric and automated, they will not, even if I pull the pin from the actuator arm and have the damn thing wide open. Apparently, they are afraid they will get trapped.
Posted by RolltidePA
North Carolina
Member since Dec 2010
4355 posts
Posted on 12/26/22 at 9:24 am to
Meanwhile, the least three orders I’ve made at Walmart that were “in stock” were all cancelled on me three days after I made the order and on the day I was supposed to receive them.

The last Walmart order I made was for an in stock local pickup. Got to the store went to the pickup area, where they notified me that they cancelled the order.

Both Amazon and Walmart are usually good, but this kind of shite happens, especially this time of year when volume is insane.
Posted by ReauxlTide222
St. Petersburg
Member since Nov 2010
86671 posts
Posted on 12/26/22 at 9:26 am to
quote:

did not get out of my pajamas
quote:

stress of bricks n mortar shopping
Does your boyfriend know you’re this big of a pussy?
Posted by RogerTheShrubber
Juneau, AK
Member since Jan 2009
282539 posts
Posted on 12/26/22 at 9:29 am to
Been that way for a few years. Most products are cheap chinese knockoffs, the quality stuff isn't priced any better than specialty stores.

Posted by Napoleon
Kenna
Member since Dec 2007
70981 posts
Posted on 12/26/22 at 9:31 am to
You're likely going to need to put a secure parcel box near the gate. Getting stuck behind gates is a concern for many.


Posted by The Torch
DFW The Dub
Member since Aug 2014
23793 posts
Posted on 12/26/22 at 9:32 am to
quote:

On Christmas Eve, I ordered 3 things.


I would assume they are shorthanded on Christmas eve after the barrage of shite they delivered over the past two months.

I ordered about 10 items and was happy with 8 of them
Posted by greygoose
Member since Aug 2013
12789 posts
Posted on 12/26/22 at 9:39 am to
quote:

You're likely going to need to put a secure parcel box near the gate. Getting stuck behind gates is a concern for many.
Not an option. The postmaster said they are not allowed to put their vehicle in reverse and back up. Also asked me if I had any dogs. She said that are not required to deliver packages to addresses that have dogs. I signed a form that was supposed to keep all of my packages at the post office. Went to pick up one, and they had to pull it off the mail carrier's vehicle before she started her route. I guess they just wanted to drive it around all day, because they sure as Hell wasn't going to deliver it.
Posted by Most Points Win
New Orleans
Member since Dec 2022
87 posts
Posted on 12/26/22 at 9:54 am to
quote:

Does your boyfriend know you’re this big of a pussy?


I don’t know what to think of you anymore. No communication, chocolates, or Lady Gaga tickets. Size does not matter. Really.
Posted by 32footsteps
Member since Oct 2017
502 posts
Posted on 12/26/22 at 9:59 am to
quote:

Went to pick up one, and they had to pull it off the mail carrier's vehicle before she started her route. I guess they just wanted to drive it around all day, because they sure as Hell wasn't going to deliver it.


With the amount of volume that comes through the PO during peak season this is quite common. When clerks sort stuff they are hitting each barcode with a scanner and it spits out the route number. Clerks are not looking at individual addresses, they are just sorting it by route. Then when the carriers get the stuff just for their route, which this time of year is often double or triple the amount of volume, they’ll be sorting it by where it is in their route or by street and might not be aware that your stuff is on a hold. Another possibility is that if a regular carrier does know about your situation and they are not working that day a substitute won’t so it’ll get loaded on the mail truck. A final possibility is that they have extra personnel in to help out delivering only packages and there is minimal chance that they’ll know to set it aside. Depending on the route there could be upwards of 1000 different delivery points on a single route.

Thanksgiving through Christmas is hell for the post office. Throw the Amazon into the mix and it magnifies existing issues. When gas prices jump up Amazon will reconfigure their routes delivering more closer to their distribution hubs and they’ll dump the bulk of their crap on the PO. There was a three day stretch last weekend where the PO in my little town of 3000 was getting pounded with around 1600 Amazon packages each day. That’s 400 Amazon items per route in this 4 route office. Couple that with Amazon dropping their stuff off a few hours after their designated drop off time and it’s a mess. On Friday and Saturday they never showed up at all and we have over 2000 Amazon items that will probably show up tomorrow on top of mail, packages from the USPS, and whatever UPS drops off. If we had it when we were supposed to get it this stuff would’ve been delivered by 6pm on Christmas Eve. Since some people are lazy and decide to start their Christmas shopping after Mary’s water breaks they didn’t get what they ordered. That’s not on the post office, that’s on Amazon not getting their crap to us.
Posted by Cracker
in a box
Member since Nov 2009
18912 posts
Posted on 12/26/22 at 10:00 am to
2LDR
Posted by The Boat
Member since Oct 2008
172265 posts
Posted on 12/26/22 at 10:01 am to
Must have been drinking too much grey goose to check on the delivery dates before you hit submit on the payment.
Posted by Eighteen
Member since Dec 2006
36442 posts
Posted on 12/26/22 at 10:06 am to
quote:

Again, another person who struggles with reading comprehension. I used a freaking AMAZON GIFT CARD. No banks are involved. They have the code for the gift card, they can see to the penny what it was used for, and have the power to immediately add credit back to it. They just choose not to.


Gift cards are still run through credit card systems dude. There’s going to be processing time to avoid scams and people taking advantage, etc. Not to mention you are chatting with customer service on one of their busiest days of the year…you need to have a drink and chill.
Posted by skinny domino
sebr
Member since Feb 2007
14444 posts
Posted on 12/26/22 at 10:09 am to
quote:

I am 3 buttons push away (on this computer in my pocket) from almost anything I could ever need for my life—will be on my doorstep in few days max.

Payment made, did not get out of my pajamas, no gasoline consumed / wear/tear on car, stress of bricks n mortar shopping, etc.

This sucks now?

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