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Started By
Message
Posted on 6/1/18 at 6:45 am to SOLA
quote:
Is there a more futile gesture than calling AT&T
I switched to them for one month and then switched right back to my old wireless carrier.
Next to DirecTV and Rooms To Go, one of the worst call centers I have ever had to deal with.
I asked for a supervisor to return my phone call twice. Of course they didn't. Asked for a store manager to return my call once. And of course, they didn't either.
Obviously I'm just a number to them. They don't care.
Posted on 6/1/18 at 6:52 am to SOLA
quote:
Is there a more futile gesture than calling AT&T
"I didn't get that. Can you repeat your request?"
Posted on 6/1/18 at 6:58 am to SOLA
Most of them will flat out lie to you repeatedly... And sound so nice doing it! It must be the training ground for future politicians.
I was happy to drop them.
I was happy to drop them.
Posted on 6/1/18 at 7:26 am to SOLA
My S8+ had some dead pixels on the side, still under warranty. Called their warranty number, lady asked me a few questions and I have a replacement phone on the way. Pretty easy overall.
Now, for general support, I use chat, way easier.
Now, for general support, I use chat, way easier.
Posted on 6/1/18 at 7:29 am to SOLA
Dell Customer Service. Feel like I should have written a random guy in India and asked for a reading of War and Peace.
Posted on 6/1/18 at 7:31 am to SOLA
When I call these type services, I just start screaming "Big Boy" over and over again as soon as I hear the bot. After about 3-to-5 option choice menus I've just steamrolled in about 5 seconds, they say: "Stand by and I'll put you through the uncaring clown now!"
Posted on 6/1/18 at 7:35 am to SOLA
I had them for DSL once. They'll never get another penny from me.
Posted on 6/1/18 at 7:40 am to SOLA
lol this reminded me of this post


Posted on 6/1/18 at 7:49 am to tigerpimpbot
Its so bad that one time a phone rep set up an appointment to install something that once the tech arrived during an "appointment" set up that no one knew anything about it!
Customer service is a joke!
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