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re: How did a business permanently lose you as a customer?

Posted on 10/29/23 at 10:10 am to
Posted by Twenty 49
Shreveport
Member since Jun 2014
20091 posts
Posted on 10/29/23 at 10:10 am to
quote:

Lagunitas bought out Newcastle and decided to update the flavor profile


We kept Newcastle in the fridge from the mid-90s until that debacle. One summer, I had a local store manager get me a case every week. We bought several of the draught kegs too.

Lagunitas got the US market and changed the recipe to a blah beer that did not resemble the sweet British original. We choked down a couple of 6-packs and never bought it again. I sent a few messages to Lagunitas to complain, but they never responded. It's a damned shame and a tragedy.
Posted by Jumpinjack
Member since Oct 2021
6485 posts
Posted on 10/29/23 at 10:23 am to
quote:

frick Coca Cola.


Quincey is a British twit
Posted by Texas ellessu
East Bank of Ward's Creek
Member since Dec 2007
538 posts
Posted on 10/29/23 at 10:51 am to
Taco Bell: Horse meat
Subway: The woke purple-haired soccer player
Posted by Pettifogger
I don't really care, Margaret
Member since Feb 2012
83588 posts
Posted on 10/29/23 at 10:56 am to
Dicks - sporting goods company that caters to little league dads pitched a fit after Dobbs and their radical feminazi CEO gushed about how awesome abortion is

Patagonia - nothing in particular they just hate people like me

Ben and Jerry - Same, they’re just even more hostile than Patagonia

Target - trans kid stuff

Chase bank - same as Dicks, loudly bragging that they’ll pay for employees to abort children

American Airlines - sheer incompetence
Posted by AllDayEveryDay
Nawf Tejas
Member since Jun 2015
8491 posts
Posted on 10/29/23 at 11:07 am to
Had 5 grand worth of suspension parts ordered for 6 months, called every month and was told it would be "a few weeks". Finally got a butt full of the run around and called to cancel. Their response was "ok". It was apparent my business was not needed, nor did they care if they had it. If you have an resto needs, avoid the cheese dicks at classic performance products.
Posted by 1LoudTideFan
Member since May 2008
3662 posts
Posted on 10/29/23 at 11:22 am to
Jeep. The local dealership here is the most inept and poorly run operation I’ve ever dealt with. I could give examples for days.

The final straw was when my shifter went bad and it needed to be replaced. Made an appointment to take it in for two weeks after initially trying to take it in. Dropped it off and then it took me almost another two full weeks to finally get it back. No rental or courtesy vehicle was offered for this inconvenience either.

Loved my first Grand Cherokee but the second one was problem after problem. I finally had enough and traded it in.
Posted by Tempratt
Member since Oct 2013
14555 posts
Posted on 10/29/23 at 11:25 am to
I hate that shite. Maybe I want to have my $ ready, like their signs often show.
Posted by 75503Tiger
Member since Sep 2015
4821 posts
Posted on 10/29/23 at 11:33 am to
I went to a strip club in Houston and found this super fine stripper. We went in a private booth and she started removing her clothes so I stripped down too. After all the screaming yelling and punching I felt very unwelcome
Posted by potent357
Prairieville
Member since Jan 2010
4139 posts
Posted on 10/29/23 at 12:19 pm to
quote:

Saints lost me as a viewer after Brees’ last season. All of the bullshite they put him through - the helmets, Malcolm Jenkins’ locker room antics - just lost my last ounce of goodwill for the NFL.
WTF dude? Dree Brees went woke and you blame it on the Saints and what they put him through? You're an idiot.
Posted by ArmydawgMD
Member since Sep 2020
542 posts
Posted on 10/29/23 at 12:32 pm to
McDonalds-quit going after I was a health inspector and saw how much the employees did not give a frick. Also the documentary on Roy Kroc on Netflix was a bad look

Sonic-see above

Posted by biglego
San Francisco
Member since Nov 2007
80346 posts
Posted on 10/29/23 at 12:49 pm to
quote:

WTF dude? Dree Brees went woke and you blame it on the Saints and what they put him through? You're an idiot.


Even a child can figure out Brees was pressured into being woke.
Posted by ConcreteThreshold
Denver, CO
Member since Jun 2017
1581 posts
Posted on 10/29/23 at 1:35 pm to
Claimed fraud on a stolen Chase credit card (storage unit broken into).

Charges were removed ~$280.
Charges were later re-applied and interest started to accrue.
Called customer service - India
“Unsure why charges are back. This issue will be resolved in 1-2 weeks.”
Interest is accruing.

Call again - India
“Unsure why charges are back. This issue will be resolved in 1-2 weeks.”
Interest continuing to accrue.

Call Customer Service - I want to speak to a native English speaker.
“It looks like the charges were re-applied because they were in-person charges. I will challenge the results - this will take 3-4 days. In the meantime. I suggest you make a payment on the card.”
frick that

Results come back -
Charges remain. You can dispute as many times as you want, but they want a copy of the police report.
“Why can’t your investigation team get the report? Isn’t that their job?”
You need to get it sir.

Records department of Denver Police is shut down due to Covid - must request documentation online.
Enter necessary information - request received (to this day have yet to receive my copy of the report)

Call customer service again.
Absolutely livid at this point.
“I don’t understand why my capital one card did not need require all of this information, no did I have to jump through hoops. I’ve banked with Chase for over a decade and this is my treatment over $300?”
Send statements of capital one charges being removed. That may do it.
Statements sent.
Charges finally waived almost 8 months later.

Close my credit card account and bank account.

frick Chase
Posted by Shamoan
Member since Feb 2019
11557 posts
Posted on 10/30/23 at 12:25 pm to
he worked for an auto insurance company.
Posted by 3nOut
I don't really care, Margaret
Member since Jan 2013
30770 posts
Posted on 10/30/23 at 4:17 pm to
quote:

American Airlines. Got denied boarding pass at ticket counter many years ago 58!minutes before my flight because they said they were strictly enforcing the 60 minute rule. Had to stay overnight and fly back the next day at great expense to me. Found out from a coworker that was in the flight that American had overbooked it by 19 seats and was handing out free tickets and $500 vouchers and begging people to give up their seats. The 58 minute screw over was just a way to get out of being responsible for one more overbooked seat. It’s probably cost them 15-20k in tickets from me over the years. Even if they’re the best option I’ll choose United or southwest


People bitch about Southwest going downhill but most of that seems to be industry related with delayed flights for all.

I got caught in traffic by a wreck today and walked in the airport terminal at 9:30 for a 10:00 flight.

TSA was hellalong but was pretty quick. I was way far away from my gate when I heard my name announcer over the loudspeaker. Got to my gate at 9:55 and he said “we were about to call you we didn’t see you through TSA and then you just showed up as cleared.”

Nobody is perfect but they have done more right by me than most other services I use.
Posted by notbilly
alter
Member since Sep 2015
6128 posts
Posted on 10/30/23 at 5:10 pm to
quote:

I bought Land O'Lakes Butter for several decades, over the course of my adult life. I loved the artwork on their packaging. It was always a cheery sight, when walking by the dairy area of the grocery store.

They ditched the Indian maiden on their packaging for the usual retarded woke idiocy


They kept the land and removed the Indian. That's as American as it gets.
Posted by Miketheseventh
Member since Dec 2017
6522 posts
Posted on 10/30/23 at 5:53 pm to
And that switch happened overnight. Imagine being a company that doesn’t want a white person in their commercial anymore. This happened when King George was being enshrined as a legend
Posted by Free888
Member since Oct 2019
2440 posts
Posted on 10/30/23 at 5:59 pm to
Nike, because they canceled this shoe as they (and Kaepernik) deemed it racist .

Also Chili’s, as the staff refused to serve us due to our skin color. We were the only white people in the restaurant and the staff ignored us for 10-15 minutes before we finally left. There were only 2-3 other customers in the restaurant at the time. The other customers had no problem getting waited on.
This post was edited on 10/30/23 at 6:02 pm
Posted by Sheep
Neither here nor there
Member since Jun 2007
19691 posts
Posted on 10/30/23 at 6:20 pm to
quote:

Nobody is perfect but they have done more right by me than most other services I use.


Piggybacking on this - a shout out to TSA. Came off a 15+ hour international flight. Had a short(ish) connection (90 minutes).

Getting luggage was a trash fire, the "in between security" was a trash fire. FINALLY get through, they don't like the shite we bought at the duty free shop.

I'm clearly annoyed, but I'm like "frick it, pitch it" because I don't want to miss my connection home.

TSA employee calls over a manager, manager walks me down to the airline's counter and waits with me while I put it in a box to go in the cargo hold and walks me back up and through the still-raging security tire fire and over to the walkway to my connection.

ETA: Pursuant to the original question, frick Abita and frick their shitty arse brewpub. NEVER AGAIN!
This post was edited on 10/30/23 at 6:22 pm
Posted by madamsquirrel
The big somewhere out there
Member since Jul 2009
53522 posts
Posted on 10/31/23 at 8:27 am to
quote:

Very few people eating, tables open everywhere. Stood at the entrance by the podium for a couple minutes and no one was there. Had three workers walk by me, make eye contact with me and keep walking. I turned around and walked out and never went back
had the same experience at Red Stick Social
Posted by Rougarou4lsu
New Orleans
Member since Oct 2003
3096 posts
Posted on 10/31/23 at 8:43 am to
When the 'good hands people' wouldn't pay me my hurricane damages.
All I was asking for was about $4k.
I sued them and got $42k. But the lawyers got everything but $15k. Freak Allstate
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