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How bad was State Farm the last few years

Posted on 9/19/23 at 11:40 am
Posted by Gee Grenouille
Bogalusa
Member since Jul 2018
4760 posts
Posted on 9/19/23 at 11:40 am
I bought a new insurance policy quickly when I bought my house a few months back. I needed to satisfy the credit union(mortgage lender) so just got what "my guy could sell me at the time". I ended up with a company called Cajun Underwriters, which makes me nervous just due to the name. Also there's not much info on this company online, so I don't know what kind of shite show I'll be dealing with if I need insurance. I have a life policy with State Farm and they called about the address change, and she tried to sell me when she called. I have a quote and it's a little more than Cajun, but the cars are cheaper than progressive so it's a wash.

I've heard some of you guys complaining about SF. How bad was it, and are those incidents isolated? Anyone with good stories about SF recently? Does anyone have Cajun that could tell me about their service? I have this gut feeling that someone started this Cajun outfit when no one was selling homeowners and when we get whacked they'll fold up like a lawn chair.
Posted by Grad92
Member since Feb 2023
1027 posts
Posted on 9/19/23 at 11:42 am to
quote:

when we get whacked they'll fold up like a lawn chair.


yup, have fun waiting out liquidation.
Posted by MyRockstarComplex
The airport
Member since Nov 2009
3301 posts
Posted on 9/19/23 at 11:43 am to
I had to jump through hoops to get Cajun to issue a landlord policy for me. Hoops cleared but they still cancelled my policy within 30 days and I am STILL fighting to get my refund check which just mysteriously got lost in the mail.
Posted by AlaskanLSUfan
NOLA
Member since Mar 2005
2232 posts
Posted on 9/19/23 at 11:43 am to
If the cost to bundle is a wash, best to go with State Farm. Worst thing would be for disaster to strike and the insurance company you originally had going under or impossible to get your claim processed and you’d have to go the legal route. Doesn’t mean that couldn’t happen with State Farm, but a larger firm is less likely to happen. Just my two cents
Posted by weadjust
Member since Aug 2012
15096 posts
Posted on 9/19/23 at 11:47 am to
Are you sure State Farm writes HO Insurance in your zip code?
Posted by SuperSaint
Sorting Out OT BS Since '2007'
Member since Sep 2007
140462 posts
Posted on 9/19/23 at 11:52 am to
quote:

ended up with a company called Cajun Underwriters
your agent got the plug on fresh 16/20 and fat female blue crab Baw?
Posted by TheHarahanian
Actually not Harahan as of 6/2023
Member since May 2017
19513 posts
Posted on 9/19/23 at 11:53 am to

State Farm has been issuing 75% of settlement checks on homeowners claims, and telling policy holders they’ll get the remaining 25% when they show proof that the repair work was done satifactorily.

It’s not State Farm’s business what anybody does with the money. People pay for insurance policies, not a conscience or a babysitter.
This post was edited on 9/19/23 at 11:55 am
Posted by TDsngumbo
Alpha Silverfox
Member since Oct 2011
41576 posts
Posted on 9/19/23 at 11:56 am to
State Farm is a legit company but they have definitely slid in quality over the last ten years or so, especially the last few years. Worst thing to have ever happened to State Farm is Ed Rust retiring because they went to shite fast after.

One of my customers is an independent property adjuster and used to work for State Farm before going independent. He said he quit working for them because he was getting penalized for approving too much and that they had started actively pushing him to not pay on obvious stuff. He got fed up and left.

That tells me everything I need to know.
This post was edited on 9/19/23 at 11:57 am
Posted by MyRockstarComplex
The airport
Member since Nov 2009
3301 posts
Posted on 9/19/23 at 11:57 am to
quote:

State Farm has been issuing 75% of settlement checks on homeowners claims, and telling policy holders they’ll get the remaining 25% when they show proof that the repair work was done satifactorily.


That’s been their position at least going back to Katrina when I was peddling policies for them. The mortgage company has something to do with this too.
Posted by TDsngumbo
Alpha Silverfox
Member since Oct 2011
41576 posts
Posted on 9/19/23 at 11:59 am to
quote:

State Farm has been issuing 75% of settlement checks on homeowners claims, and telling policy holders they’ll get the remaining 25% when they show proof that the repair work was done satifactorily.

If it’s ACV payments they’re doing this with, then that’s illegal. You often have the settlement check written out to you and the mortgage company, which fricks yo plans to piss away that money, but State Farm probably shouldn’t be choosing to hold back any ACV payments after deductibles have been applied otherwise.
This post was edited on 9/19/23 at 12:00 pm
Posted by The Boat
Member since Oct 2008
164113 posts
Posted on 9/19/23 at 11:59 am to
State Farm when to shite when they changed Jake from State Farm to a black guy
Posted by jrobic4
Baton Rouge
Member since Aug 2011
6949 posts
Posted on 9/19/23 at 12:03 pm to
quote:

TDsngumbo
State Farm is a legit company but they have definitely slid in quality over the last ten years or so


It started when they replaced White Jake with Black Jake and pretended that no one would notice. Now, we have fake interviews with "women's sports influencers...


Go woke--------X-->go broke
^
!
(You are here)

Posted by nitwit
Member since Oct 2007
12234 posts
Posted on 9/19/23 at 12:24 pm to
It wasn't so long ago that State Farm was best, most reputable insurer in the State. No more.
In the last few years, no insurer has earned a worse reputation on property damage claims than State Farm.
I talk to attorneys all over the state and, when they agree on nothing else, they pan State Farm's claims process. Judges must be getting wise to this and juries may be, too.
Posted by LemmyLives
Texas
Member since Mar 2019
6410 posts
Posted on 9/19/23 at 12:32 pm to
quote:

Cajun Underwriters, which makes me nervous


Is Cajun the actual insurance carrier that issues the policy (doubtful), or are they just reselling Progressive, Travelers, etc? I can't even remember the name of the middleman that "issues" my car insurance, but all they do is shop the policy between big carriers at renewal.

I have lunch with four State Farm agents that own at least once office a piece every two weeks. Half of them spent a month in Europe this summer on the company dime, families included. Yet, these skilled, tenured agents spent over a year trying to get a neighbor's (his insured) roof replaced due to wind/hail damage.
Posted by Tiger Prawn
Member since Dec 2016
21888 posts
Posted on 9/19/23 at 12:34 pm to
quote:

State Farm has been issuing 75% of settlement checks on homeowners claims, and telling policy holders they’ll get the remaining 25% when they show proof that the repair work was done satifactorily.

It’s not State Farm’s business what anybody does with the money. People pay for insurance policies, not a conscience or a babysitter.
I assume you're talking about the hold back for depreciation?

If so, thats common practice among most insurers nowadays. They pay the value of your damages minus depreciation upfront. Then you recoup the depreciation as you submit receipts and proof of repairs. If you don't make the repairs, go with lower grade materials, or find someone to do the work cheaper...then you just don't get the depreciation back.

Blame people who try to turn their claim into a way to put cash in their pockets by submitting an estimate from a legit contractor, but then hiring some unlicensed jackleg off the street to do the work as cheap as possible so they avoid having to pay their deductible or can pocket some money off the deal.
Posted by Shankapotamous
Member since Dec 2014
296 posts
Posted on 9/19/23 at 12:36 pm to
quote:

One of my customers is an independent property adjuster and used to work for State Farm before going independent. He said he quit working for them because he was getting penalized for approving too much and that they had started actively pushing him to not pay on obvious stuff. He got fed up and left.


Any chance I can get this guys name and number? I'm currently in litigation against State Farm on a home owners claim, and would love to get my attorney in touch with someone like this.
Posted by iwyLSUiwy
I'm your huckleberry
Member since Apr 2008
34267 posts
Posted on 9/19/23 at 12:39 pm to
I'm a GC and deal with homeowners insurance every day. You could not pay me to have State Farm or Allstate homeowners. They are the absolute worst. They screw their policy holders over all day every day. We are fighting with them constantly to get them to pay for what the homeowner is owed. It didn't used to be that way with State Farm but they have fallen off a cliff and deserve a class action lawsuit against them.

I learned really quickly that Shelter or Farm Bureau are who i needed to be with. For the most part they have good adjusters and actually do right by their homeowners. They might be a little more expensive but well worth.
Posted by iwyLSUiwy
I'm your huckleberry
Member since Apr 2008
34267 posts
Posted on 9/19/23 at 12:49 pm to
quote:

State Farm has been issuing 75% of settlement checks on homeowners claims, and telling policy holders they’ll get the remaining 25% when they show proof that the repair work was done satifactorily.

It’s not State Farm’s business what anybody does with the money. People pay for insurance policies, not a conscience or a babysitter.


If you replacement cost coverage, every issuance carrier does this. Except it's not a set 75/25%. You are paid what your item is worth then the rest of the funds are released when the work is complete.

For ex: If you have a 20 year old roof, insurance is going to say "Ok it will take 15k to replace this roof, but as it sits, your roof is only worth 4k." So you get a check for 4K and when the work is done and the contractor sends in a certificate of completion the rest of the funds get released. They are basically giving you a Kelly Blue Book value type evaluation of your roof except unlike a car, they eventually give you the full price but not until the work is done. Nobody does a set 75/25%. They would be giving out too much money. They get away with paying less money by doing it the way they do.

The problem with State Farm is half the time the adjusters don't know how the hell to write an estimate so they aren't paying the homeowner enough to actually get the stuff fixed. And unless you have a contractor who knows how to feal with insurance and fight on your behalf, you won't get enough money to get your work done without being out of pocket.
Posted by tigerbutt
Deep South
Member since Jun 2006
24576 posts
Posted on 9/19/23 at 12:52 pm to
My State Farm agent called me to review my policy about a year ago. Went in and found out they had me down for $200,000 content coverage. I was like WTF. He said they take a percentage of the value of your home and determine content coverage. I told him to reduce down to $50K which is still more than enough. You have to watch these guys. Still paying way too much for home insurance.
Posted by TheHarahanian
Actually not Harahan as of 6/2023
Member since May 2017
19513 posts
Posted on 9/19/23 at 12:54 pm to
quote:

If you replacement cost coverage, every issuance carrier does this

Been through Katrina and Ida claims (both non-State Farm and both replacement) and never had funds withheld.
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