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re: Generator Returns at Home Depot

Posted on 9/27/21 at 10:16 am to
Posted by keakar
Member since Jan 2017
30141 posts
Posted on 9/27/21 at 10:16 am to
quote:

since putting oil and gas in it voids the warranty



Do what?


yes, due to epa restrictions they cannot accept back or attempt to resell items that have oil and gas put in them because that can never be 100% removed. read the warranty card or label, it says that right on it
Posted by 777Tiger
Member since Mar 2011
73856 posts
Posted on 9/27/21 at 10:18 am to
quote:

yes, due to epa restrictions they cannot accept back or attempt to resell items that have oil and gas put in them because that can never be 100% removed. read the warranty card or label, it says that right on it



how are they able to sell their used rental equipment?
Posted by Taxing Authority
Houston
Member since Feb 2010
57407 posts
Posted on 9/27/21 at 10:19 am to
quote:

I'm all for capitalism but this was ridiculous.
That's theft by fraud. Not capitalism.
Posted by Roll Tide Ravens
Birmingham, AL
Member since Nov 2015
42974 posts
Posted on 9/27/21 at 10:20 am to
My Dad has a generator he bought in 2012 from a guy who had bought it after April 27, 2011 (2011 Super Tornado Outbreak). The guy didn't use it again for the rest of 2011, so he decided to sell it in early 2012. My Dad was basically able to buy a brand new generator for a discounted price.
Posted by TigersSEC2010
Warren, Michigan
Member since Jan 2010
37374 posts
Posted on 9/27/21 at 10:20 am to
quote:

Buying something like that, using it then returning it after is the height of trashiness. Not surprised the trashy people of Baton Rouge Gonzales would do such a thing



Would you honestly expect any different behavior from the citizens that make Louisiana last in the nation in everything except murders?
This post was edited on 9/27/21 at 10:21 am
Posted by NoSaint
Member since Jun 2011
11311 posts
Posted on 9/27/21 at 10:20 am to
quote:

They weren’t returns. I can promise you that



The Lowe’s I went in this weekend specifically had signage about needing to be new in box with receipt and within some number of days to accept the return
Posted by 777Tiger
Member since Mar 2011
73856 posts
Posted on 9/27/21 at 10:21 am to
quote:

last in the nation in everything except murders?



give us time, baw, we're working on that
Posted by Passing Wind
Dutchtown
Member since Apr 2015
4142 posts
Posted on 9/27/21 at 10:41 am to
quote:

Whomever makes money off the government returning a generator had better not bitch about government spending.
these are two completely different groups
Posted by junkfunky
Member since Jan 2011
33972 posts
Posted on 9/27/21 at 10:43 am to
quote:

The Lowe’s I went in this weekend specifically had signage about needing to be new in box with receipt and within some number of days to accept the return


Yes, but they rushed out some lemons from Champion that were shipped with stuck floats. They tried to just replace it with another but no way in hell was I going to replace a carb on a brand new generator. I was totally fine with store credit even though I didn't tell them that but they back charged my card.
Posted by Passing Wind
Dutchtown
Member since Apr 2015
4142 posts
Posted on 9/27/21 at 10:43 am to
quote:

Oil pit in them
but they come with oil in them straight out the box….
Posted by Gorilla Ball
Member since Feb 2006
11804 posts
Posted on 9/27/21 at 10:44 am to
Agreed
Posted by 777Tiger
Member since Mar 2011
73856 posts
Posted on 9/27/21 at 10:45 am to
quote:

but they come with oil in them straight out the box….



yeah, I'm calling malarkey on that, HD has a no questions asked return policy
Posted by tgrbaitn08
Member since Dec 2007
146214 posts
Posted on 9/27/21 at 10:48 am to
quote:

HD has a no questions asked return policy



Home Depot Generator Return Policy In 2021

Home Depot allows customers to return generators within 30 days after purchase as of 2021. Customers must provide proof of purchase via a receipt or valid photo ID for verification. Additionally, customers can return generators without the box or packaging as long as they have proof of purchase.

If you want to learn more about whether you can return a used generator to Home Depot, whether you can return a generator without the receipt, and much more, keep on reading!

Can I Return A Used Generator To Home Depot?
Returning a used generator (including brands such as Honda, Ryobi, Dewalt, Champion, Generac, etc) to Home Depot may be tricky as it depends on the condition of the generator.

If you have used the generator a few times and it is still within the return time, you may be able to return it.

However, if your generator has been damaged somehow or has gained some wear and tear, Home Depot store associates will likely deny your return request.

Home Depot’s returns policy states that if any defects or damages exist on the product, then the customer should refuse to take it into their possession.

Although you cannot return a generator to Home Depot without a receipt, there are ways to regain your receipt if you have lost it.

Posted by 777Tiger
Member since Mar 2011
73856 posts
Posted on 9/27/21 at 10:53 am to
quote:

Home Depot Generator Return Policy In 2021


I've only ever had them question a return once in all of the years I've shopped there, I guess they think it's good bidness(and I do too,) even if they have to eat it every once in a while, and I suppose there are a lot of trashies out there(here,) that abuse their policy
Posted by LouisianaLady
Member since Mar 2009
81248 posts
Posted on 9/27/21 at 10:57 am to
quote:

Was in the Garden center at Home Depot in Gonzales this weekend. There were over 250 generators on pallets outside in the garden center. I asked the guy in the back if they were all broke. He said as soon as the power came back on, they were getting 50+ returns a day.



This is so weird to me. I just do not get the logic around waiting until you are without power to deal with crowds, traffic, long lines, etc. to find a generator.. only to return it later.
Posted by Btrtigerfan
Disgruntled employee
Member since Dec 2007
21601 posts
Posted on 9/27/21 at 11:20 am to
Let us know when the sale starts on the returned units.
Posted by Clames
Member since Oct 2010
16642 posts
Posted on 9/27/21 at 11:24 am to
quote:

Once we got he central unit fixed I boxed the window unit up and returned it for 100% refund


Poor trash is poor trash for a reason folks.
Posted by Mariner
Mandeville, LA
Member since Jul 2009
1953 posts
Posted on 9/27/21 at 11:26 am to
I am picturing all the obese with camouflage decals on their truck parked at the entrancehauling it out of the bed and hobbling to the return line.

This is embarrassing to know that people do this.
Posted by Steadyhands
Slightly above I-10
Member since May 2016
6824 posts
Posted on 9/27/21 at 11:27 am to
quote:

Lowe’s had non returnable signs on their generators. I wonder if that was enforceable



It is non returnable if the box has been opened and there are signs of use. Even adding fuel and oil would be a sign of usage. Why would that not be enforceable? Home Depot is stupid for taking returns if they have been used, that will be a big loss of money.
Posted by 777Tiger
Member since Mar 2011
73856 posts
Posted on 9/27/21 at 11:29 am to
quote:

Home Depot is stupid for taking returns if they have been used, that will be a big loss of money.


good PR, and a cost of doing bidness, just like paying an ad company
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