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re: Fraudulent charge on debit card

Posted on 3/18/23 at 1:53 pm to
Posted by atxfan
Member since Jul 2004
3796 posts
Posted on 3/18/23 at 1:53 pm to
Who is your cable/internet provider? Spectrum used to be Time Warner Cable (and others likely) and rebranded a while back.
Posted by 0x15E
Outer Space
Member since Sep 2020
14445 posts
Posted on 3/18/23 at 1:54 pm to
quote:

A google search tells me that’s an Internet company,


You had to Google to find that out?

Posted by 7thWardTo314
Member since May 2017
1365 posts
Posted on 3/18/23 at 2:15 pm to
Spectrum is a cable internet and cell phone service provider. Used to be called charter, or brighthouse, or Time Warner Cable, aka the 3 legacy companies that merged to become spectrum.
Posted by Patfic15
Baton Rouge
Member since Sep 2018
3902 posts
Posted on 3/18/23 at 2:27 pm to
Jody got the number from your wife. In between railing her while you work, they have a family package at Spectrum.
Posted by Tantal
Member since Sep 2012
17731 posts
Posted on 3/18/23 at 2:39 pm to
quote:

Good thing about CC's. That shite is nullified immediately.


This is why I never use my debit card for anything other than withdrawing cash at my bank. Everything else, including cell phone, electric, water, insurance, etc. gets autobilled to my CC. That also gives me about $1,000/year in cash back.
Posted by VABuckeye
NOVA
Member since Dec 2007
37622 posts
Posted on 3/18/23 at 3:56 pm to
I say this over and over. Stop using debit cards for anything but withdrawing cash. You’re giving a thief access to you bank account. Use a credit card so you have recourse immediately and it’s someone else’s money.
This post was edited on 3/18/23 at 3:57 pm
Posted by UKWildcats
Lexington, KY
Member since Mar 2015
18160 posts
Posted on 3/18/23 at 4:16 pm to
Spectrum is a TV/Internet provider here in Kentucky.
Posted by Tempratt
Member since Oct 2013
14566 posts
Posted on 3/18/23 at 4:24 pm to
Some cock sucker in China bought John Maddens XBox game on my Apple Card.
Apple removed it and I had to pay nothing.

Debit cards supposedly give you the same protection.
Posted by chinese58
NELA. after 30 years in Dallas.
Member since Jun 2004
31906 posts
Posted on 3/18/23 at 5:16 pm to
Was it wrong for me to use your CC number so I wouldn't miss out on TD's this weekend?
Posted by Lithium
Member since Dec 2004
63656 posts
Posted on 3/18/23 at 5:19 pm to
quote:

You sure that isn't someone paying a weekly installment for TD Premium(tm)?


That's a monthly charge
Posted by SuperSaint
Sorting Out OT BS Since '2007'
Member since Sep 2007
144857 posts
Posted on 3/18/23 at 5:31 pm to
quote:

What should I do? Obviously I’ll call the bank first thing Monday. I should get the $168 back right?
sounds like you're on the spectrum
Posted by FemaleTiger
neverneverland
Member since Jul 2008
831 posts
Posted on 3/18/23 at 5:59 pm to
quote:

Never use a debit card for anything other than cash withdrawals from an ATM.


This 100%
Posted by LemmyLives
Texas
Member since Mar 2019
10304 posts
Posted on 3/18/23 at 6:10 pm to
You guys do not understand how fraud protection on any card with a Visa/MC/AMEX logo works. The card brands (Visa, etc.) dictate what fraud controls have to be in place for a bank to put the logo on *any* card, whether it is debit or credit. Visa alone has a 900+ page document that dictates what a bank issuing anything with their logo on it must do or comply to, including fraud liability in card present and card not present transactions.

However, your bank may be a bunch of crapheads. Some may take your dispute, and issue you a credit for the dispute amount until they complete their investigation, like mine did. Others will F with you and cause you to overdraw your account over missing money, but that's on the bank, not on whether it is a debit or credit card.

As long as you report it within the time frame required, that is. If your bank Fs with you, file a complaint with the card brand about your bank, and change banks.
Posted by YNWA
Member since Nov 2015
7072 posts
Posted on 3/18/23 at 6:19 pm to
Apparently you're on the Spectrum now. Most people get on it free from birth. It does cost to get on it as an adult. Slainte!
Posted by BFIV
Virginia
Member since Apr 2012
8341 posts
Posted on 3/18/23 at 6:29 pm to
quote:

Yes it’s a Visa debit card, no number on the back


My Visa debit/credit card has two numbers on the back. Yours should, too.
Posted by Dixie2023
Member since Mar 2023
3566 posts
Posted on 3/18/23 at 6:32 pm to
You can usually go online to report it and freeze your card, but you won’t be able to use it either. It could also be an error. Once I hit a wrong number entering a paying online and it got worked out.
Posted by GetmorewithLes
UK Basketball Fan
Member since Jan 2011
21001 posts
Posted on 3/18/23 at 7:01 pm to
quote:

Fraudulent charge on debit card



fraud on debit card is your problem. Fraud on credit card is their problem. For this reason my wife and I switched to credit card only purchases.

You need to kill that card quickly or someone will keep hitting it.
Posted by nola tiger lsu
Member since Nov 2007
6227 posts
Posted on 3/18/23 at 7:06 pm to
quote:

Frick spectrum


Cant be said enough, told me I didnt return equipment which I did at their store and watched them log it in. Took 3 calls before they went away.
Posted by Cosmo
glassman's guest house
Member since Oct 2003
125809 posts
Posted on 3/18/23 at 7:06 pm to
quote:

That's a monthly charge


I pay $1500 for the year. Saves a few hundred
Posted by UnoDelgado
Covington
Member since Nov 2019
620 posts
Posted on 3/18/23 at 10:06 pm to
First, freeze the card. Have a new card sent. When the fraudulent charge posts, file a claim.
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