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Started By
Message
Entergy blows
Posted on 8/4/20 at 10:01 am
Posted on 8/4/20 at 10:01 am
I need to reset my password and it takes 3 or 4 tries on multiple days to finally get the recovery password to come through (and yes I checked the spam folder). Then when it does come through, the link to reset the password is just an unclickable graphic. Every other link on the email works except that one. Somebody forgot to code it to actually go somewhere. It’s just a big red box 
Put all entergy gripes here.
Put all entergy gripes here.
9
Posted on 8/4/20 at 10:02 am to jlovel7
Try a different browser
Posted on 8/4/20 at 10:02 am to jlovel7
DEMCO> entergy
Posted on 8/4/20 at 10:03 am to jlovel7
They have a captive audience, no need to worry about customer satisfaction. What are you going to do make your own power plant?
Posted on 8/4/20 at 10:04 am to jlovel7
I owe around 20.00 a month that is auto drafted from my bank account
Starting a week before the due date I get a daily email countdown stating that 22.04 is almost due
It just started 2 months ago
Starting a week before the due date I get a daily email countdown stating that 22.04 is almost due
It just started 2 months ago
Posted on 8/4/20 at 10:05 am to LSUJML
Your electric bill is $22 a month?
Posted on 8/4/20 at 10:08 am to jlovel7
This is user error.
Posted on 8/4/20 at 10:10 am to jlovel7
Find a different power company to use...
Posted on 8/4/20 at 10:10 am to OysterPoBoy
quote:If you’re willing to pay for the gas for the generator, sure.
What are you going to do make your own power plant?
Posted on 8/4/20 at 10:10 am to jlovel7
They "changed" their website and used some jack legged web designer and project manager.. The whole thing is screwed up.. They probably didn't even have a test data base.
Posted on 8/4/20 at 10:15 am to LoneStar23
quote:
DEMCO> entergy
I just moved from a house with Entergy service to one with Demco, both in similar neighborhoods with underground utilities. FWIW I've had more outages in the past four months with Demco than I had in the last several years with Entergy.
Posted on 8/4/20 at 10:31 am to jlovel7
quote:
Put all entergy gripes here.
It's not just them. LUS and LUS fiber have a jacked up online payment system as well.
*click to login*
*new window opens*
*click to pay your bill*
*new window opens*
and on and on.
eta: With that said, the actual service is great and I can't remember the last time I didn't have power or internet.
This post was edited on 8/4/20 at 10:32 am
Posted on 8/4/20 at 10:32 am to OysterPoBoy
quote:
Your electric bill is $22 a month?
Gas only
Electric is through Demco
Posted on 8/4/20 at 10:33 am to Brummy
We've had Demco at our past two houses. We've rarely had an outage at the current one.
At the last one they happened more frequently but generally didn't last long. I find them to be cheaper than Entergy too.
At the last one they happened more frequently but generally didn't last long. I find them to be cheaper than Entergy too.
Posted on 8/4/20 at 10:35 am to LoneStar23
quote:
DEMCO> entergy
Are you aware that DEMCO doesn’t generate its own power? It buys it from Entergy. Without Entergy, DEMCO wouldn’t a have a “product” to sell.
Posted on 8/4/20 at 10:38 am to MikeBRLA
I thought they went with Cleco? They were with NRG for a while but changed. Either way, you are right. They don’t produce their own power like Entergy does.
Posted on 8/4/20 at 10:45 am to ell_13
quote:
thought they went with Cleco?
Maybe so. It’s been a while since I’ve worked with either.
Posted on 8/4/20 at 10:50 am to jlovel7
The new system is infinitely better but still every few months it drops my account from the login. I then have to re register.
The prior system was nonsense. I would have to go call customer service to reset the password every month. Then they’d request a code to pay over the phone which only was accessible through the account.
I quit paying the bill and said F you until the new system came online. I think I had three payments backed up with a disconnect date.
The prior system was nonsense. I would have to go call customer service to reset the password every month. Then they’d request a code to pay over the phone which only was accessible through the account.
I quit paying the bill and said F you until the new system came online. I think I had three payments backed up with a disconnect date.
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