Cox shut off my internet again. Third time since November.

I've been living in the same house for the past 16 years. Same internet provider. Never had an issue until last year. My wife called me at work and said the internet was down. I called Cox and they said it was an "ingress" issue and scheduled a tech for the following Monday. The tech comes out and said nothing was wrong with my line.

It happened again in March. Same issue. Couldn't find anything wrong. This time I was without internet for over a week.

Every single time they do this, it's on a Friday afternoon. I'm usually not home when they come out but today, I headed out early. I saw the bucket truck down the road and thought nothing of it. He stopped in front of my house and started working on the line. I went outside and watched from a distance. I keep checking my phone and sure enough, the internet drops. He hops in his truck and ignores me flagging him down and drives away. I put a call in immediately to Cox and the phone support lady said in her notes, the tech knocked on my door and no one was home. fricking useless. He was supposed to leave a door tag but of course, I didn't get one because he never walked in my yard.

Thankfully, she set me up for tomorrow morning. Only provider in my area so I'm pretty much screwed on options.