- My Forums
- Tiger Rant
- LSU Recruiting
- SEC Rant
- Saints Talk
- Pelicans Talk
- More Sports Board
- Fantasy Sports
- Golf Board
- Soccer Board
- O-T Lounge
- Tech Board
- Home/Garden Board
- Outdoor Board
- Health/Fitness Board
- Movie/TV Board
- Book Board
- Music Board
- Political Talk
- Money Talk
- Fark Board
- Gaming Board
- Travel Board
- Food/Drink Board
- Ticket Exchange
- TD Help Board
Customize My Forums- View All Forums
- Show Left Links
- Topic Sort Options
- Trending Topics
- Recent Topics
- Active Topics
Started By
Message
re: Chick FiL a customer service going downhill?
Posted on 4/29/21 at 8:48 am to HerkFlyer
Posted on 4/29/21 at 8:48 am to HerkFlyer
quote:
I've been told CFA doesn't have full control over airport locations. The employees probably work for Aramark or someone similar.
My wife works for a regional restaurant group and they won the bid to host standalone restaurants in IAH in Houston but you also agree to run the fast food joint like a Chic-fil-a. So its not definitely not the same.
This post was edited on 4/29/21 at 8:49 am
0
Posted on 4/29/21 at 8:50 am to HubbaBubba
quote:
It was bad enough that I used to order that with their waffle fries, but I would tell them, "give me four more packs of sauce" and dip my fries in that, not realizing I was adding the equivalent calories of eating an additional cheeseburger to my meal.
The waffle fries are almost the same amount of calories as the sandwich.
Posted on 4/29/21 at 8:56 am to AndyJ
quote:
MSY
Yup
Posted on 4/29/21 at 8:59 am to Clark W Griswold
quote:frick Covid!
I have 3 Chick-fil-A stores within 5 miles of my house and every one of them has terrible service. My order is wrong almost every time. The one that actually has a dining room open finally never has anyone at the counter to work it because drive thru is all they care about. I think it says more about the kids they hire than management. They want to socialize so much on the job that they don’t even listen to your order.
Posted on 4/29/21 at 9:01 am to RT1941
They’re still averaging 4 mill with only drive through
Posted on 4/29/21 at 9:02 am to AndyJ
Sounds like the one at the acadiana mall
Posted on 4/29/21 at 9:18 am to AndyJ
Even the greatness of Chick Fil A can't overcome train wreck of airport workers.
Posted on 4/29/21 at 10:08 am to AndyJ
Haven’t had the one at MSY, but the only shitty CFA I’ve ever been to is the one in Union Station in DC.
Posted on 4/29/21 at 10:10 am to The Boat
Dude, everyone's supply chain is shitty
Posted on 4/29/21 at 10:14 am to AndyJ
The last two times in a row, I got home and was missing items from my mobile order :( Both times it was my food items too. But I mean, mistakes happen. Doubt it is a CFA thing.
Posted on 4/29/21 at 10:17 am to The Boat
quote:
Yes we go to chick fil a to get that healthy fried food
I actually get the grilled nuggets with buffalo sauce and a side salad with FF Italian. Super low cal and I actually like the grilled nugs.
Posted on 4/29/21 at 10:17 am to AndyJ
quote:
customer service going downhill
quote:
NOLA experience
Checks out.
Posted on 4/29/21 at 10:19 am to sicboy
quote:
My only consistent airport experience is Atlanta and I don't think I've ever seen any of those workers happy.
You’d think hometown would be a priority...
Like others have said airports must use their own workers.
Posted on 4/29/21 at 10:19 am to AndyJ
It’s gotten pretty average at the two near me. Lots of messed up orders and not nearly as efficient as it used to be.
Posted on 4/29/21 at 10:44 am to bonescanner
All employees at an airport restaurant are employed by the concessionaire rather than the brand.
So the people you are dealing with come from HMS Host, Delaware North, Aramark, etc. and could be in the CFA one day and PF Changs the next.
So the people you are dealing with come from HMS Host, Delaware North, Aramark, etc. and could be in the CFA one day and PF Changs the next.
Posted on 4/29/21 at 10:52 am to AndyJ
quote:
NOLA
quote:
MSY
quote:
anomaly?
For Chick-Fil-A? Yes
For NOLA? No
Posted on 4/29/21 at 10:55 am to AndyJ
Let Corporate know about it, they'll fix it.
Posted on 4/29/21 at 11:07 am to AndyJ
quote:
Chick FiL a
quote:
MSY
The only CFA I've ever gone by on multiple different occasions and there has been a line that wasn't moving. Any time I've tried getting anything from that location was far more akin to trying to get service at Burger King.
Posted on 4/29/21 at 11:24 am to AndyJ
I don't do Chick Fil A anymore, so doesn't matter to me. Besides Popeyes has the best darned chicken sammich in America.
Anybody can slap a bland piece of chicken between two slices of bread, but it takes a really good chef to turn out a masterpiece of flavor and crunchiness. Yummy! That sauce!!
Popeyes rocks!!
Anybody can slap a bland piece of chicken between two slices of bread, but it takes a really good chef to turn out a masterpiece of flavor and crunchiness. Yummy! That sauce!!
Popeyes rocks!!
This post was edited on 4/29/21 at 11:25 am
Posted on 4/29/21 at 11:34 am to AndyJ
I’m not surprised - I find a lot of the mall CFAs have terrible service as well
The stand alone CFAs are exceptional
The stand alone CFAs are exceptional
Page 3 of 4
Popular
Back to top
Follow TigerDroppings for LSU Football News