Carmax Dealerships

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That claim no haggle pricing.

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Doesn’t this just mean “you pay sticker price”?

Saturn tried this. It didn’t work out for them.

But I have no experience with Carmax.

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Saturn tried this. It didn’t work out for them.

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Saturn had some other issues, however they did have the best customer satisfaction with dealer experience as I recall.

You pay what is on the sticker. No exceptions.

The prices that they have listed are at Blue Book values. I wouldn't let them work on the cars and apparently they sell way more cars than they are able to service. There's an back log to get a car repaired if any are needed and you would have to have an appointment for that as well.

What they sell are not bad vehicles and extremely low mileage fleet cars.

I've sold 3 cars and bought 3 vehicles through them. Always been the easiest experience, plus they'll more than likely ship for free even if it says you have to pay (within 200 or so miles). When it says you have to pay, they likely don't have the title in store. That's what my last dealer said. If you go and say you want the vehicle and are ready to purchase it, they'll get it to you no charge. Servicing sucks a little because most departments are closed on the weekend, but it's a plus that you get to take a day off work; I lose no pay because I'm military. I've been happy with them though, always give me more than I'm expecting on trade ins.

As long as you think the price is about right, which typically it's decent on some of them and shite on others, then it's a good experience. I was in and out and sold my old vehicle for 1000 more than I expected. Got a great rate on the truck, too. 2.95% 3 years ago.

Huge ripoff both selling and buying cars. Anyone who sells are a car to CarMax is an idiot.

the only problem is, when you have trouble with your vehicle after the sale, don't expect them to answer the phone with a helpful response. and.......you will have problems with a vehicle after the sale. trust me. it happens to anyone who purchases a new or used vehicle.

I've bought three cars from Carmax. The most positive thing was already mentioned. They have about every make and model on their lot. Usually have several of the popular makes/models to choose from. It's nice to have that in one place.

The actual purchasing of the vehicles is easy but time consuming. I think it took 4+ hours or so. Guess it's that way about anywhere though.

Their system works. The sell a ton of cars.

Wife purchased her last car from them. They had what we wanted, for a price that was not out of market. Communication during and after the sale was terrible, but no different than any other dealer. I agree that many of their cars are overpriced, and they purchase for auction price. They make a killing off of you, if you are in a bad place and need to dump a car. Extended warranties are sold through their own shop. Not the best experience, but we did just have $1700 of repairs done under warranty, in the first year.