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re: BR area restaurant worker caught changing receipts to give self bigger tip

Posted on 3/8/18 at 2:59 pm to
Posted by LSUBoo
Knoxville, TN
Member since Mar 2006
101920 posts
Posted on 3/8/18 at 2:59 pm to
Way back when I delivered pizzas in college I had a coworker get arrested for altering checks to give herself bigger tips. Dumbass really thought no one was going to notice.
Posted by OysterPoBoy
City of St. George
Member since Jul 2013
35164 posts
Posted on 3/8/18 at 3:00 pm to
quote:

Chili's on Siegen


My go to spot to watch pregnant women get hammered.
Posted by TxTiger82
Member since Sep 2004
33940 posts
Posted on 3/8/18 at 3:00 pm to
quote:

his is why you always keep your second receipt.


Yep. I never really check my bank statement for extra charges, but I always take the customer receipt to make it clear that I could if I wanted to. This should be enough to deter anyone with half a brain from doing it.

Of course, this guy doesn't look like he has half a brain, so ....
Posted by MLCLyons
Member since Nov 2012
4710 posts
Posted on 3/8/18 at 3:05 pm to
quote:

I does happen a lot. Most of the time good mangers catch it then discreetly fire the server before it becomes a news story. Usually it is not very large amounts of money. It’s like the scam they ran in Office Space. A bunch of Little increments that add up to a larger amount.


This sounds suspiciously like the plot to Superman III.
Posted by TheCaterpillar
Member since Jan 2004
76774 posts
Posted on 3/8/18 at 3:06 pm to
quote:

It is where you ring in drinks for your first table, then move them from check to check throughout the night. Each table pays for them.


Right - we called it rolling drinks. Only way management caught on to it was to look when you opened the ticket to see how long it was open. We justified it by saying the customer isn’t affected, just the restaurant, and the restaurant charged 2.35 for each beverage which is robbery in itself so somewhere in there was a slight justification. Or so I’ve heard.



I still don't get it...

Never been a waiter or bartender so I guess I just don't get how the software works. Whats the step by step process of this?

Posted by TheCaterpillar
Member since Jan 2004
76774 posts
Posted on 3/8/18 at 3:08 pm to
quote:

Floating is moving any item paid for by cash to another tab. Drinks, soups, salads, etc the waiters make themselves. $2 a drink moved around 2-3 times a night and you made an extra $6-10.


Ahhh I get it.

So it's really only cash. They collect the money for the drink, then move the drink to another table that ordered it, collect cash again for drink, then do it again.

So the restaurant is getting screwed, not the customer.
Posted by Ed Osteen
Member since Oct 2007
57489 posts
Posted on 3/8/18 at 3:09 pm to
Pocketing cash for drink orders and moving around the drink orders to other tickets to disguise them? I'm lost too
Posted by baldona
Florida
Member since Feb 2016
20461 posts
Posted on 3/8/18 at 3:10 pm to
It's basic invoice book keeping. With a credit card everything has to be accounted for on the bill.

With cash payment, someone can pay you cash for the total but you don't close the entire tab out. You move over anything that is not inventoried, made by the kitchen, or made by someone else like bartenders. Then the drinks that were paid in cash, you start a new tab for the next person that orders a soft drink.

Basically you charge 2 people for the same drink but only owe the restaurant for 1.
Posted by DirtyMikeandtheBoys
Member since May 2011
19424 posts
Posted on 3/8/18 at 3:13 pm to
quote:

I would notice almost any variance. I save my copy and I check my card online almost daily. I'm extremely petty about that kind of thing.


Posted by LSUBoo
Knoxville, TN
Member since Mar 2006
101920 posts
Posted on 3/8/18 at 3:14 pm to
quote:

Pocketing cash for drink orders and moving around the drink orders to other tickets to disguise them? I'm lost too


Say I order a burger ($10) and a coke ($2) and when my bill comes out, I give them a $20. My change is $8 (ignore the tax for simplicity) and I tip $2. The server though, when he closed it out with the cash payment, moves the coke to another tab, so my actual tab that he closed out was $10, and the extra $2 goes straight to his pocket. At least I think that's how it works.

As far as just pocketing cash for drink orders, I saw that when I bartended. Customer orders a beer, that'll be $5, customer hands the bartender a $5 and a $1 for the tip, bartender turns around and instead of entering the cash transaction, cancels it out and pockets all $6. Had a coworker get fired for that once.
Posted by Carson123987
Middle Court at the Rec
Member since Jul 2011
66432 posts
Posted on 3/8/18 at 3:17 pm to
quote:

Customer orders a beer, that'll be $5, customer hands the bartender a $5 and a $1 for the tip, bartender turns around and instead of entering the cash transaction, cancels it out and pockets all $6. Had a coworker get fired for that once.


most good restaurants require a manager to remove items from a ticket, so the bartender would have to not enter anything at all.
Posted by dgnx6
Baton Rouge
Member since Feb 2006
68672 posts
Posted on 3/8/18 at 3:17 pm to
yeah the restaurant isnt getting screwed in those transactions, the customer is.
Posted by baldona
Florida
Member since Feb 2016
20461 posts
Posted on 3/8/18 at 3:19 pm to
If you think waiters are bad, bartenders are way worse at skimming. You'd be dumb to do it with bottled beers as their inventory is Monitored. But well drinks with one mixer, they know the exact amount. Make the drink, tell the customer $5, drop the $5 and $1 tip both into the tip jar.
Posted by LSUBoo
Knoxville, TN
Member since Mar 2006
101920 posts
Posted on 3/8/18 at 3:20 pm to
quote:

most good restaurants require a manager to remove items from a ticket, so the bartender would have to not enter anything at all.


This particular place, if the ticket hadn't been saved as an open tab, it could be canceled without any permissions.

ETA: Plus we all knew the prices of everything, so it was easy to do this before even getting to the screen.
This post was edited on 3/8/18 at 3:21 pm
Posted by dgnx6
Baton Rouge
Member since Feb 2006
68672 posts
Posted on 3/8/18 at 3:20 pm to
quote:

As far as just pocketing cash for drink orders, I saw that when I bartended. Customer orders a beer, that'll be $5, customer hands the bartender a $5 and a $1 for the tip, bartender turns around and instead of entering the cash transaction, cancels it out and pockets all $6. Had a coworker get fired for that once.


Biggest thing i would see when i worked at bar was someone orders like a grey goose for $7, bartender then goes and rings up a well vodka and pockets the diff.

If the bar takes inventory on their liquor, they would find this out pretty quick.
This post was edited on 3/8/18 at 3:24 pm
Posted by LSUBoo
Knoxville, TN
Member since Mar 2006
101920 posts
Posted on 3/8/18 at 3:22 pm to
quote:

Biggest thing i would see when i worked at bar was someone orders like a grey goose for $7, bartender then goes and rings up a well vodka and pockets the diff.



You would think that would be caught if they "went to the well" a few too many times, because inventory wouldn't line up.

Again, if the manager is checking that shite at all.
Posted by deltaland
Member since Mar 2011
90637 posts
Posted on 3/8/18 at 3:26 pm to
Local bar had a bartender who had a bunch of fake 100 dollar bills that are used in movies (they look identical except for the very small "for film use only" printed on it. She was taking real ones out of the register and swapping with the fake ones. Hit them for about 800 bucks a week for almost a month before someone noticed.
Posted by TxTiger82
Member since Sep 2004
33940 posts
Posted on 3/8/18 at 3:27 pm to
quote:

Biggest thing i would see when i worked at bar was someone orders like a grey goose for $7, bartender then goes and rings up a well vodka and pockets the diff.


Another common bar scam is the short pour. Half pour for two drinks in a row and you just stole a full drink. You could either drink it yourself or sell it to the next customer and pocket the cash.
This post was edited on 3/8/18 at 3:27 pm
Posted by baldona
Florida
Member since Feb 2016
20461 posts
Posted on 3/8/18 at 3:30 pm to
quote:

You would think that would be caught if they "went to the well" a few too many times, because inventory wouldn't line up.


Eh, many places didn't care about their wells much. Only time managers really cared was when they had money tied up into costs, whether it be ownership or a bonus or something.

Plus, everyone pours different. Multiple bartenders its really about an average liquor cost.

Busy bars got free booze all the time. New vodka comes out, a bar would get cases of the free stuff to serve. Rarely was that stuff inventoried in my experience. It was a bonus for everyone.
Posted by dgnx6
Baton Rouge
Member since Feb 2006
68672 posts
Posted on 3/8/18 at 3:30 pm to
quote:

ou would think that would be caught if they "went to the well" a few too many times, because inventory wouldn't line up. Again, if the manager is checking that shite at all.


They didnt check at the place i worked at, was several years ago. The thinking with this was... you are on camera making a transaction for every drink you made. Not just throwing the money in your tip jar without ever going to the register.


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