Started By
Message

BCBS declining payment because of "other insurance"

Posted on 1/6/20 at 7:15 am
Posted by Bedhog
Denham Springs
Member since Apr 2019
3741 posts
Posted on 1/6/20 at 7:15 am
Been with these people for 20 years,never missed a payment.

Received a bill in the mail from my primary care physician showing that I paid my co pay and at the bottom it shows "declined because patient has other insurance"

Has this happened to anyone else? I do not and have never had any other insurance. If I did BCBS would definitely not be getting payments from me.

Updated : It was a COB issue.
This post was edited on 1/6/20 at 8:45 am
Posted by soccerfüt
Location: A Series of Tubes
Member since May 2013
65688 posts
Posted on 1/6/20 at 7:18 am to
Must be tough fighting AIDS.

Gosh, if we only had a money board where folks were (mostly) serious about this type of issue.
Posted by Rebel
Graceland
Member since Jan 2005
131378 posts
Posted on 1/6/20 at 7:19 am to
They do that all the time. You are going to need a few hours on the phone to clear it up.
Posted by Cosmo
glassman's guest house
Member since Oct 2003
120265 posts
Posted on 1/6/20 at 7:19 am to
How bout you call BC and straighten it out?
Posted by Eli Goldfinger
Member since Sep 2016
32785 posts
Posted on 1/6/20 at 7:19 am to
Just call BCBS. It’s just a simple billing error.
Posted by Bedhog
Denham Springs
Member since Apr 2019
3741 posts
Posted on 1/6/20 at 7:20 am to
quote:

They do that all the time.
seems shitty thing to do since they have been getting my money on time for over 20 years.
Posted by Bedhog
Denham Springs
Member since Apr 2019
3741 posts
Posted on 1/6/20 at 7:21 am to
quote:

It’s just a simple billing error.
I think it's more sinister than that. I am thinking it is something done on purpose to make their customers jump thru hoops and they get to keep their money a little longer.
Posted by AtticusOSullivan
Member since Mar 2016
2262 posts
Posted on 1/6/20 at 7:22 am to
Every year you need to go in your account on website and recertify you do not have other insurance. If you dont they assume you do and this will happen to you.

Speaking from multiple experiences with this.
Posted by Kafka
I am the moral conscience of TD
Member since Jul 2007
141926 posts
Posted on 1/6/20 at 7:23 am to
BCBS >>> current playoff system
Posted by cas4t
Member since Jan 2010
70909 posts
Posted on 1/6/20 at 7:24 am to
quote:

think it's more sinister than that. I am thinking it is something done on purpose to make their customers jump thru hoops and they get to keep their money a little longer.



It’s not any of this, relax. Call them and they will fix it. Other insurance is a clause in every insurance policy to prevent people from profiting from insurance. There was simply a mixup.
Posted by Bedhog
Denham Springs
Member since Apr 2019
3741 posts
Posted on 1/6/20 at 7:25 am to
quote:

Every year you need to go in your account on website and recertify you do not have other insurance. If you dont they assume you do and this will happen to you.


My State Farm auto insurance has never done this to me. This is infuriating that BCBS puts the onus on its customers to do this and automatically assumes so they can keep their money a little longer.
Posted by cgrand
HAMMOND
Member since Oct 2009
38781 posts
Posted on 1/6/20 at 7:26 am to
you have to do a new statement of benefits with them.
it takes two minutes
Posted by Bedhog
Denham Springs
Member since Apr 2019
3741 posts
Posted on 1/6/20 at 7:27 am to
quote:

you have to do a new statement of benefits with them.
must be a new thing they're doing because this has never happened to me with them.
Posted by fishfighter
RIP
Member since Apr 2008
40026 posts
Posted on 1/6/20 at 7:27 am to
quote:

"declined because patient has other insurance"


Cause some ahole keyed in the wrong info. Happens all the time.
Posted by Kafka
I am the moral conscience of TD
Member since Jul 2007
141926 posts
Posted on 1/6/20 at 7:28 am to
quote:

BCBS puts the onus on its customers
they may do that sort of thing in San Francisco, but it's frowned upon round these parts baw
This post was edited on 1/6/20 at 7:32 am
Posted by tLSU
Member since Oct 2007
8623 posts
Posted on 1/6/20 at 7:30 am to
It really is something to observe the stupid shite people start threads about.
Posted by SuperSaint
Sorting Out OT BS Since '2007'
Member since Sep 2007
140462 posts
Posted on 1/6/20 at 7:33 am to
First world problem
Posted by The Torch
DFW The Dub
Member since Aug 2014
19292 posts
Posted on 1/6/20 at 7:33 am to
Does your husband have different insurance ?

I remember something where if you have an opportunity to be on your spouses insurance you have to show a reason for waiving it.
Posted by Bedhog
Denham Springs
Member since Apr 2019
3741 posts
Posted on 1/6/20 at 7:34 am to
quote:

It really is something to observe the stupid shite people start threads about.




Found the BCBS billing employee
Posted by ksayetiger
Centenary Gents
Member since Jul 2007
68309 posts
Posted on 1/6/20 at 7:37 am to
quote:

BCBS >>> current playoff system




if you have 2 insurances there might be a split payment
first pageprev pagePage 1 of 2Next pagelast page

Back to top
logoFollow TigerDroppings for LSU Football News
Follow us on Twitter, Facebook and Instagram to get the latest updates on LSU Football and Recruiting.

FacebookTwitterInstagram