Started By
Message
locked post

Baw bought a new Corvette and later found the engine was replaced at the dealer..

Posted on 12/23/17 at 6:43 pm
Posted by lsu xman
Member since Oct 2006
17023 posts
Posted on 12/23/17 at 6:43 pm
LINK

This is the wildest story I've ever read about a new car purchase...

quote:

I recently purchased a new 2017 torch red Z51 from a large dealership in the NorCal Bay Area (let's call them the "Selling Dealership"). Odometer had 8 miles on the car when new. At approximately 250 miles, car developed a rattle at idle - see the following post. Took it in to another very reputable dealer this morning to have the rattle checked out - let's call them the "Service Dealership".

When the Service Dealership pulled up my car VIN, they tell me that my car had a new engine installed at 7 miles by the Selling Dealership. The Selling Dealership did not disclose this information to me. I am worried about the long-term implications of a new engine installed when the car is essentially brand new.
Posted by Chad504boy
4 posts
Member since Feb 2005
179941 posts
Posted on 12/23/17 at 6:45 pm to
Selling dealership should be soon the burnt down dealership
Posted by dkreller
Laffy
Member since Jan 2009
34315 posts
Posted on 12/23/17 at 6:46 pm to
A flame thrower would be used in my response to the selling dealership.
Posted by lsu xman
Member since Oct 2006
17023 posts
Posted on 12/23/17 at 6:46 pm to
LINK

Post #160 is where the seller intervenes in the thread..

quote:

Before everybody jumps to conclusions on this, get your facts straight. Boardwalk was the selling dealer on this. Not once have we told the customer that we won't make this right. Not once have we told the customer we're not doing anything about it. The customer contacted me on Monday the 18th letting know about the situation. I told him I will look into it and will get back to him. I am not ignoring the customer like a lot of you posted on here.

So here is the story on the car. The car came right off the delivery truck from GM and went to our service department. The car had a check engine light on from the factory. Our service department checked the car out and contacted GM. GM told us to put a new motor in it and sent it to us. Once our service department installed the new motor, then they sent the car to detail. Our detail department detailed the car and brought it to the Chevrolet showroom saying it was a car detailed for the showroom floor. So at no point did the sales department ever know about the motor being replaced. We were not trying to pull a fast one on this customer like some of you have posted.

So here is what is being done as of right now. Upper management at Boardwalk knows about this issue. They have contacted GM to see what can be done to make things right. We are now waiting to hear back from GM and we should have an answer by Friday. So until we here back from GM, there isn't much we can do right now. We are hoping they will take the car back or offer a bumper to bumper 100,000 mile warranty. Also having a new motor put in the car at only 7 miles under factory warranty does not devalue this car like a lot of you have posted. Accidents devalue cars and salvaged titles devalue cars.

Last thing for all those guys on here that are extremely sue happy and into lawyers, have some patience and know all the facts before you jump to conclusions. The California law does state that if a car was "Damaged", it does have to be disclosed and we have disclosed damage before to other customers. Keep in mind this car was never "Damaged". It had a new motor replaced under factory warranty. So this would not fall under California law as "Damage". Also if I would have known about the motor being replaced, I would have told the customer.
Posted by lsu xman
Member since Oct 2006
17023 posts
Posted on 12/23/17 at 6:50 pm to
starting from Post #160 onwards, seller "Monica" makes several attempts defending the dealer from remarks of other posters.
Posted by East Coast Band
Member since Nov 2010
67022 posts
Posted on 12/23/17 at 6:52 pm to
Cars get stuff replaced in them all the time due to defective components prior to sale. Fact
A little unusual for an entire engine to be replaced, unless Chevrolet realized something was wrong with a number of the engines and jjust had the dealership replace the entire the engine.
Posted by lsuroadie
South LA
Member since Oct 2007
8456 posts
Posted on 12/23/17 at 6:55 pm to
a replacement mootor is stamped appropriately......

BS on the devalue line
Posted by UASports23
Basketball School
Member since Nov 2009
26513 posts
Posted on 12/23/17 at 7:00 pm to
quote:

Also having a new motor put in the car at only 7 miles under factory warranty does not devalue this car like a lot of you have posted. Accidents devalue cars and salvaged titles devalue cars.



quote:

Keep in mind this car was never "Damaged". It had a new motor replaced under factory warranty. So this would not fall under California law as "Damage". Also if I would have known about the motor being replaced, I would have told the customer.


Posted by fightin tigers
Downtown Prairieville
Member since Mar 2008
79884 posts
Posted on 12/23/17 at 7:05 pm to
What makes it devalued?

It's a brand new factory engine installed by the dealership.


It isn't worth it for Cheverolet to defend the case vs just replacing the car. Which is likely what they will do to make the customer happy. The car will then be resold with no acknowledgement about the engine again.
This post was edited on 12/23/17 at 7:07 pm
Posted by bigwheel
Lake Charles
Member since Feb 2008
6491 posts
Posted on 12/23/17 at 7:07 pm to
Get Gordon
Posted by johnnyrocket
Ghetto once known as Baton Rouge
Member since Apr 2013
9790 posts
Posted on 12/23/17 at 7:08 pm to
It is common.
I get new tractors, compact construction equipment, or mowers than need parts replaced after inspection from delivery. Sometimes the product works at the factory and it makes it to the dealer throwing a rod.
Posted by weadjust
Member since Aug 2012
15818 posts
Posted on 12/23/17 at 7:10 pm to
quote:

BS on the devalue line


I agee. The buyer will never own a matching #'s Vette
Posted by 14&Counting
Dallas, TX
Member since Jul 2012
42417 posts
Posted on 12/23/17 at 7:11 pm to
Yeah doesn't sound like the dealer was doing anything shady. I don't see what's the problem. Baw got a new engine for his Corvette what's the complaint?
Posted by LSUwag
Florida man
Member since Jan 2007
18145 posts
Posted on 12/23/17 at 7:12 pm to
The entire point of a Corvette is it’s originality. In order for one to have a chance at appreciation, they need to be numbers matching. That car is certainly devalued.
Posted by Hangit
The Green Swamp
Member since Aug 2014
47776 posts
Posted on 12/23/17 at 7:12 pm to
quote:

So at no point did the sales department ever know about the motor being replaced


But the General manager and owner knew about it.

quote:

Also having a new motor put in the car at only 7 miles under factory warranty does not devalue this car like a lot of you have posted.


Yeah, that Numbers Matching thing adding value is just a myth....

quote:

So this would not fall under California law as "Damage


Unfortunately, the sales manager is not a California judge hearing arguments on this. He does not get to decide, or interpret, California law as the final authority.
Posted by SECdragonmaster
Order of the Dragons
Member since Dec 2013
17460 posts
Posted on 12/23/17 at 7:14 pm to
No need for lawyers or lawsuits.

Selling dealership can make the buyer a cash offer and he can decide to accept OR a refund of his money.

I would take a cash offer before a new car. It’s not like the bazillion new corvettes are gonna ever be collectible.
Posted by BIWO
Member since Dec 2015
1821 posts
Posted on 12/23/17 at 7:16 pm to
The car is still obviously messed up. The new owner took it to a dealership to get it checked out right after buying it.
Posted by lsu xman
Member since Oct 2006
17023 posts
Posted on 12/23/17 at 7:17 pm to
Post #350 by Monica, the selling dealership.

quote:

After speaking with GM, Boardwalk has decided in good faith to give the customer a 60 month 75,000 mile bumper to bumper warranty. Obviously it excludes normal wear and tear, but it is a full bumper to bumper manufacture warranty.


Corvette's standard warranty is:
3 yr/36,000 mi basic, 5 yr/60,000 mi powertrain

So they gave him another 15K miles on the powertrain warranty. If he drives 25K miles a year, after 3yrs he's out of warranty on car that he unknowingly bought new with an engine replaced!
This post was edited on 12/23/17 at 7:18 pm
Posted by fightin tigers
Downtown Prairieville
Member since Mar 2008
79884 posts
Posted on 12/23/17 at 7:21 pm to
quote:

I agee. The buyer will never own a matching #'s Vette



Did the new engine have the serial number altered to match?


Also I'm not sure what can be proven about future collectibility losses on an unknown asset
This post was edited on 12/23/17 at 7:23 pm
Posted by Traveler
I'm not late-I'm early for tomorrow
Member since Sep 2003
26623 posts
Posted on 12/23/17 at 7:51 pm to
quote:

The entire point of a Corvette is it’s originality. In order for one to have a chance at appreciation, they need to be numbers matching

The importance of NM and delivered originality seems to be fading away in the last few years. The exception is pre-gen 4 cars with rare engine/accessory options. Even so, a lot of those era cars have modern drivetrain & suspension upgrades installed. Their values haven't suffered very much as proven in the last BJ/Mecum auctions.
This post was edited on 12/23/17 at 8:10 pm
first pageprev pagePage 1 of 5Next pagelast page

Back to top
logoFollow TigerDroppings for LSU Football News
Follow us on X, Facebook and Instagram to get the latest updates on LSU Football and Recruiting.

FacebookXInstagram