re: AT&T Fiber Install: Advice Please!

If it's aerial service, they will hook it up to your utility mast from a telephone pole just like they would a cable TV line. If it's underground they will hook it up, BUT they might not bury it. If they work for ATT directly, they might not be allowed to bury, or at least this is what I've heard. They will leave it laying on the ground and assign a contractor to come do it later.

If all you do is stream TV, the 300 meg service is fine. The only reason you might need 1 gig or higher is if you download or upload large files often. The time saved might be worth it in that case.

Atnt sucks

I have att fiber. No issues. I just plugged my router into their modem. Still connect everything to my router. So nothing changed as far as access of devices.

I had it in Houston in two houses for about 15 years. Nearly bulletproof, including through hurricanes, freezes, etc. I just stuck a UPS (uninterruptible power supply like this) on the modem and the router, and I had service for all but about five days for that entire period of time. We had someone wreck their car into the fiber lines at the neighborhood box once, but even that outage was barely a day.

Most issues you have will almost certainly be related to your equipment, not AT&Ts. A lot of this board isn't knowledgeable enough to understand the difference, but it's the truth.

I've had ATT fiber for 5 years. No issues. Keep your routers firmware and software up to date. Test your speeds every few months. There is a lot of development around me over the past few years and it was contributing to a slow down that the techs attributed to "Trunk lines" flooding or getting messsed up somehow. They'd come out and make some adustments down the line and boom I'd be back up to blazing speed. Make sure they bring you the latest gateway I belive its the BGW320. Like other said ATT is pure evil but the techs know this and try to make up for it.

I have Google Fiber. It’s been $70 a month for 1GB since 2018. Not one time has it ever been down. 2GB service is $100 but I don’t need it. When I call them I speak to an American in Austin Texas not some low iq retard in India or Philippines etc.

Mine was installed in Nov 2024. Tech had it installed in a few hours and running. I do not use the supplied router for my WiFi as they all suck unless you less than 15’ and no obstructions.
I have 3 WiFi 6 mesh access points I use for wireless and turned off the wireless on ATT router. access points are wired to switch as well.

Not one issue or downtime since installed.

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I know that there are certain tips and tricks to make sure everything runs fast and smooth,

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Uh, what? Besides from making access to where the line comes in, there isn’t much you can do. They are going to take the time to do what they do.

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Bury a conduit for the line

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THIS !

My only complaint, they didn't even bury the entire line, I had about 6 inches above the dirt. Another tech guy told me that those fiber lines were tough as hell and only needed to be buried a couple of inches. Buy conduit and bury the line to make sure nothing rolls over and breaks the line just to be safe. We had Cox and prefer the AT&T fiber.