Any Personal Experiences with Safelite Windshield Replacement?

I’ve used them multiple times. Came to my work garage and handed over keys and they were done within 30 mins. No extra fees

No they are great. You get a discount for saying a prayer with the tech FYI

I work for an auto glass company. Go with a mom and pop shop not a corporate business.

Quick and easy. Very professional

Really good, really quick. No complaints.

Their communication during the work borders on too much info.

Twice. Went to them once, the other they came to me. Both times they were great. I didn’t pay a dime, and they didn’t ask for anything else.

Over the years I have probably used them a dozen times. Always been happy with the results.

A few of those times I’ve had to bring the vehicle in because I was outside of the at-home service area, and I’ve found those jobs to always go above and beyond.

Used them once. Service and price was great, no real complaints there. But when I ended up with a star on the windshield a few weeks later (because Louisiana roads), I brought it to a local place to get it repaired. They looked at it and asked if I had had it replaced recently. I said yes, and they asked by who. I told them, and the guy recommended never using them again because of how thin the windshield was that they put in. He said I was lucky it didn't shatter.

Not sure how much stock I put in that, he could have just been trying to get more business, but I'm at least skeptical of any lower than average prices.

The last time I had a windshield replaced, I used a local guy in Lafayette, and will be using him again in the future if I need.

They do fast work and I paid zero, insurance covers it.

Even if you ever have a small crack from a rock call them they will fix it and it won't spread.

Yes. I called them to replace a window in a minibus. Gave me a quote under $300. They showed up with a window without the defroster strip and said they would return. He returned when I was gone. He called me and said I'm at the office to replace your window.
I asked him to please check in with the office first.He didn't.
Got a call from the office saying the bill was $800.I said put him on the phone.
$800! What the hell!
Never mind.
He says "too late, I already installed it." I said "But I haven't paid you yet." "Tell you what I'm gonna do. I'm gonna make a few calls for pricing with other companies.
If your price holds up I'm gonna pay you.
If not, take it out.
You shoulda checked in first dude."
Got a call back in 5 minutes dropping the price almost $400.