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Advice for flooded home due to pipe burst

Posted on 2/18/21 at 7:45 am
Posted by Azazello
Member since Sep 2011
3182 posts
Posted on 2/18/21 at 7:45 am
Can’t imagine I’m the only one dealing with this and I know you LA baws have some experience. We are in Dallas and didn’t have power for two days. Last night when I went to check on the house, my kitchen and dining room were under 3” of water and it was raining from multiple areas in the ceiling. I cut the water off at the street - what a mess.

- Called insurance to file a claim, I know theyre swamped but are we talking days or weeks before someone can come out?
- I am taking as many pictures as I can of the damage. Should I wait to clean up until the adjuster arrives?
- Assuming the integrity of the room above the leak is compromised?
- I had every faucet going with a small stream when I left, froze anyway (house built in 1930)

Any other advice or tips would be appreciated

Posted by stout
Smoking Crack with Hunter Biden
Member since Sep 2006
167089 posts
Posted on 2/18/21 at 7:48 am to
Don't use ServPro for the mitigation. I know they are a national brand so people trust them but there were ServPro companies from across the USA who came here and they screwed people over in Lake Charles in a big way. You will only get so much to rebuild your home and ServPro will send in a massive mitigation bill to your insurance with tons of fake charges eating away at the amount of money you have leftover for repairs. You would not believe the nightmares people are having.

I say try to find a local mitigation crew. They are out there.
Posted by Eli Goldfinger
Member since Sep 2016
32785 posts
Posted on 2/18/21 at 7:49 am to
Take photos and then clean it up.

Cut out the wet ceiling and remove any damaged floors.

It will all need to dry for a while before being replaced.

I hope your subfloor is Advantek.
Posted by fallguy_1978
Best States #50
Member since Feb 2018
48347 posts
Posted on 2/18/21 at 7:49 am to
Take pics and clean the water up. Save anything you have to rip out that's damaged. Just went through this myself actually although not due to the weather.
Posted by dupergreenie
Member since May 2014
5330 posts
Posted on 2/18/21 at 7:50 am to
Set it on fire. Will dry the house in no time.
Posted by kciDAtaE
Member since Apr 2017
15676 posts
Posted on 2/18/21 at 7:50 am to
If you leave tour house, shut water off at main and drain lines
Posted by Sao
East Texas Piney Woods
Member since Jun 2009
65617 posts
Posted on 2/18/21 at 7:50 am to

Not much advice but just pay attention to what was affected by water and remediate it all. In a house that old, you don't want any mold growth as temps will increase soon. Don't allow the adjuster to ignore obvious damage.
Posted by fallguy_1978
Best States #50
Member since Feb 2018
48347 posts
Posted on 2/18/21 at 7:51 am to
quote:

I say try to find a local mitigation crew. They are out there.

I used a local south LA company called Guarantee Restoration and I've been pleased with them.
Posted by SlowFlowPro
Simple Solutions to Complex Probs
Member since Jan 2004
421301 posts
Posted on 2/18/21 at 7:55 am to
lots of outside mitigation companies have left people with INSANE bills
Posted by Meauxjeaux
98836 posts including my alters
Member since Jun 2005
39848 posts
Posted on 2/18/21 at 7:56 am to
quote:

hope your subfloor is Advantek.


quote:

house built in 1930s


I’m guessing no
Posted by stout
Smoking Crack with Hunter Biden
Member since Sep 2006
167089 posts
Posted on 2/18/21 at 7:59 am to
quote:

lots of outside mitigation companies have left people with INSANE bills



You should see some of the charges they put on the bills. Charged for food, sleeping on-site (which they didn't), supervisor fees to stay on-site, etc. I have seen mitigation bills that should be no more than $20K reach $60K plus. That person now has $40K less to rebuild. It's shitty and a ton of suits will come out of it I hope.

This post was edited on 2/18/21 at 8:24 am
Posted by Meauxjeaux
98836 posts including my alters
Member since Jun 2005
39848 posts
Posted on 2/18/21 at 8:01 am to
In a quick freeze scenario, is there anything to mitigate?

Anything destroyed, remove.

Anything wet but not destroyed can be dried soon enough that no mold will take root?

I’m pretty sure that’s correct but not positive.

This Texas scenario is way different than the summer south Louisiana scenario.
Posted by KemoSabe65
70605
Member since Mar 2018
5118 posts
Posted on 2/18/21 at 8:02 am to
^^^^This, client used see pro out of San Antonio and from the start I had a bad feeling. Those guys called me daily in the beginning to authorize the work knowing I couldn’t do that. They also stole my client blind in the process of work preformed.
Posted by stout
Smoking Crack with Hunter Biden
Member since Sep 2006
167089 posts
Posted on 2/18/21 at 8:03 am to
quote:

This Texas scenario is way different than the summer south Louisiana scenario.



It's supposed to be 70 degrees next week in areas that froze this week. I wouldn't bank on that attitude and treat it the same as mitigating during any other time of year. Move quickly and get it dry as fast as possible.
Posted by Sidicous
Middle of Nowhere
Member since Aug 2015
17126 posts
Posted on 2/18/21 at 8:03 am to
1) Abandon the structure.
2) Go to LP and get WuFlu tested.
3) Start fresh.
4) Profit!!!
Posted by Teeoff007
Baton Rouge
Member since Jun 2005
156 posts
Posted on 2/18/21 at 8:06 am to
Lots of pictures and videos
Posted by SlowFlowPro
Simple Solutions to Complex Probs
Member since Jan 2004
421301 posts
Posted on 2/18/21 at 8:10 am to
oh i could tell you in person about one local company but i won't say anything publicly

quote:

It's shitty and a ton of suits will come out of it I hope.

there are a lot of out of state companies (not just mitigation but roofing and contracting) who are threatening the individuals to collect, and in the few cases that i took on to help locals, they don't seem to be really pushing to collect. hopefully it stays that way

those "blank contracts" people signed are going to be interesting to see how they're litigated
Posted by baldona
Florida
Member since Feb 2016
20386 posts
Posted on 2/18/21 at 8:11 am to
In a situation like this, the billing is out of control because if you don’t pay it someone else will. There’s not enough help to go around. If you have to come from out of state, of course the bills will be incredibly high. There’s not a great solution here.

Posted by stout
Smoking Crack with Hunter Biden
Member since Sep 2006
167089 posts
Posted on 2/18/21 at 8:15 am to
quote:

If you have to come from out of state, of course the bills will be incredibly high.


That's not how it works. You chose to come from out of state to work. That's not a justification to screw someone over and then when they or their insurance refuse to pay your bill you lien the property.

Insurance uses Xactimate for a reason to set a baseline price for services. There is more than enough in most line items to make money without getting greedy and taking advantage. I have used some form of Xactware estimating programs ever since Rita (16 years) across multiple states and have been very successful with what is allowed. They are very good at adapting to market prices. Anything more or trying to manipulate it is just flat out greed.
This post was edited on 2/18/21 at 8:17 am
Posted by Tigerpaw123
Louisiana
Member since Mar 2007
17252 posts
Posted on 2/18/21 at 8:15 am to
I am guessing busted pipes will fall under homeowners and not flood I hope so for those affected
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