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Took my chainsaw to be repaired...

Posted on 7/23/21 at 7:14 am
Posted by greygoose
Member since Aug 2013
11460 posts
Posted on 7/23/21 at 7:14 am
Husqvarna 450. Won't start or run. Wife dropped it off at noon, got a call back from the shop at 2pm. Said it needed a new carb, filter, gas lines, spark plug. I asked "How much?". Was quoted $200! Looked it up on Amazon and the whole kit is $20 with tax. Am I missing something?
Posted by Jack Daniel
In the bottle
Member since Feb 2013
25486 posts
Posted on 7/23/21 at 7:17 am to
Do it yourself then
Posted by dakarx
Member since Sep 2018
6850 posts
Posted on 7/23/21 at 7:18 am to
The $180 = the skill and labor to diagnose and later repair the issue you didn't want to spend the time or effort to investigate yourself, and instead sent it to the shop????
Posted by Loup
Ferriday
Member since Apr 2019
11331 posts
Posted on 7/23/21 at 7:18 am to
quote:

Am I missing something?


Nope. I found a husqvarna weedeater in the trash and put one of the 20 dollar amazon carbs on it. Was tricky to tune but works well.
Posted by greygoose
Member since Aug 2013
11460 posts
Posted on 7/23/21 at 7:34 am to
I new one costs $429 at Lowes.
quote:

The $180 = the skill and labor to diagnose and later repair the issue you didn't want to spend the time or effort to investigate yourself, and instead sent it to the shop????


Posted by Contender54
the Enn Oh
Member since Jan 2009
998 posts
Posted on 7/23/21 at 7:34 am to
And what type of carb is the shop using? Vs. the guaranteed Chinese carb from Amazon.
Posted by greygoose
Member since Aug 2013
11460 posts
Posted on 7/23/21 at 7:38 am to
quote:

Do it yourself then

I just watched a Youtube on this. Seems pretty straight forward.

I'm pretty sure the "diagnosis" only consisted of pulling the cord a few times. Especially considering they said I need a new spark plug, and the one in it is brand new. The first thing I did when it wouldn't start, was replace it. Didn't help.

$180 in labor costs to repair a $400 tool?
Posted by greygoose
Member since Aug 2013
11460 posts
Posted on 7/23/21 at 7:39 am to
quote:

And what type of carb is the shop using? Vs. the guaranteed Chinese carb from Amazon.

I put a chinese carb on my Stihl weedeater. Started on the first pull, and runs like new.
Posted by slacker130
Your mom
Member since Jul 2010
8014 posts
Posted on 7/23/21 at 7:45 am to
quote:

$180 in labor costs to repair a $400 tool?



shop time is shop time. It doesn't matter if it was a $50 weedeater or a $12k zeroturn.
Posted by shawnlsu
Member since Nov 2011
23682 posts
Posted on 7/23/21 at 7:57 am to
quote:

$180 in labor costs to repair a $400 tool?


Then do it yourself or go buy a new one.
I can't stand cheap, entitled people.
Posted by ItzMe1972
Member since Dec 2013
9803 posts
Posted on 7/23/21 at 8:21 am to
$180 in labor costs to repair a $400 tool?
----

Good part is the quick turn around you had. Some shops will be backlogged for weeks.

You learned a lesson on shop costs. I'm sure it will serve you well into the future.

Rule of thumb: If it cost more than half the cost of new replace.

Posted by greygoose
Member since Aug 2013
11460 posts
Posted on 7/23/21 at 8:34 am to
quote:

Good part is the quick turn around you had. Some shops will be backlogged for weeks.

You learned a lesson on shop costs. I'm sure it will serve you well into the future.

Rule of thumb: If it cost more than half the cost of new replace.

Nope. I went in 5 weeks ago about the repair. Was told they were 3 weeks behind. Got the call to bring it in yesterday......5 weeks later.
Posted by ItzMe1972
Member since Dec 2013
9803 posts
Posted on 7/23/21 at 8:40 am to
Did you ask for an estimate?
Posted by Meauxjeaux
98836 posts including my alters
Member since Jun 2005
39975 posts
Posted on 7/23/21 at 9:30 am to
quote:

$180 in labor costs to repair a $400 tool?


Someone skipped economics class.
Posted by FowlGuy
Member since Nov 2015
1350 posts
Posted on 7/23/21 at 9:38 am to
Need to find you a Cedrick the Entertainer to change that mutha fricking Carburetor for ya.

If you’re complaining about service fees, please don’t buy a compact John Deere tractor.
Posted by SATNIGHTS
Red Stick
Member since Jan 2008
2239 posts
Posted on 7/23/21 at 9:39 am to
I will do it for $350 parts included.

Disclaimer: I have no clue what I am doing and can guarantee it will either not run or run all wacky once I am complete.
Posted by SATNIGHTS
Red Stick
Member since Jan 2008
2239 posts
Posted on 7/23/21 at 9:40 am to
I tuned my Echo and all is well.

My cheap Ryobi blower I tuned up though is giving me shot though.
Posted by BlackPot
Member since Oct 2016
2064 posts
Posted on 7/23/21 at 9:59 am to
quote:

$180 in labor costs to repair a $400 tool?



You seem like a fun customer to have. YOU brought it to a shop to get fixed. Guy will spend a couple hours fixing it and making sure it runs. His time is worth "X" dollars. If you don't like it, go get all the parts and do it yourself.
Posted by MikeBRLA
Baton Rouge
Member since Jun 2005
16473 posts
Posted on 7/23/21 at 10:10 am to
quote:

Am I missing something?


No offense, but you didn’t know what was wrong with it and they did. You are paying them for their diagnostic service, the parts, plus the labor to fix it.


Did you expect them to do all that for free?
Posted by awestruck
Member since Jan 2015
10944 posts
Posted on 7/23/21 at 10:35 am to
quote:

Did you ask for an estimate?


There's usually a diagnostics charge, applied to fix, but certainly well worth it on something you think repair worthy.
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