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Posted on 1/17/09 at 3:56 pm to el tigre
quote:Wow, I believe that is the definition of training.
train them to react to situations
Posted on 1/17/09 at 4:43 pm to Gugich22
"Training-Organized activity aimed at imparting information and/or instructions to improve the recipient's performance or to help him or her attain a required level of knowledge or skill."
What part of that don't you understand? You are responsible for your employees, if they fail to do what you ask/require of them then fire them and hire new ones that simple.
What part of that don't you understand? You are responsible for your employees, if they fail to do what you ask/require of them then fire them and hire new ones that simple.
Posted on 1/17/09 at 4:56 pm to Greenspan
I don't do the hiring and firing bro...I'm basically a priveleged employee
Posted on 1/17/09 at 5:33 pm to Gugich22
I wouldn't even dignify these assholes with a response. They obviously don't understand the complex issues facing restaurateurs.
Posted on 1/17/09 at 6:02 pm to tigerfan5803
True...we do the best we can and try to please everyone...obviously in the restaurant business, that can't always happen. I am disappointed, though, with the way employees handled rag's situation
Posted on 1/17/09 at 6:32 pm to Gugich22
We ate at Dempsey's this evening. There is def. an issue, especially in the back corner booth area, not by the window, but the other corner. The food was great, but the other issue def. needs looking into.
Posted on 1/17/09 at 6:35 pm to guttata
Guttata,
What did you have? Was this your first time eating there?
What did you have? Was this your first time eating there?
Posted on 1/17/09 at 9:30 pm to Geaux1
No, we have been a number of times. We always start w/ the boudin balls and I got chicken mornay and the wife gets grilled shrimp. The food is always very good.
Posted on 1/18/09 at 10:30 am to Gugich22
quote:
Friday night special
why just friday night? rag is right, the steak needs to be bigger, or the price needs to be smaller...afterall, it is supposed to be a special.
gugs, seems like your business is doing pretty good. have you ever thought about upgrading to a better building, and getting out of the piece of shite dump that you're in?
one more thing gugs..i mostly eat in, but every now & then i'll call in a to-go order. the last time i tried to call in a to-go order, the chick taking my order was so ignorant that i just told her nevermind and called JCC..you might want to keep the newbies away from the phone until they're better trained.
This post was edited on 1/18/09 at 10:31 am
Posted on 1/18/09 at 10:49 am to Gugich22
quote:
I don't do the hiring and firing bro...I'm basically a priveleged employee
i thought mom and dad gave you part ownership ?
Posted on 1/18/09 at 10:53 am to Skillet
quote:
you might want to keep the newbies away from the phone until they're better trained.
i think his problem is the high turnover at the counter ... the kids working up there for minimum wage don't really give a shite, so they aren't going to answer the phone, resolve customer issues, and care if everyone that leaves the building was satisfied with their experience ... $15.95 for a 12 oz. ribeye isn't a fricking special .. you can get a 16 oz. at any of three places within a mile of his joint for either less or just $1 more ... the restaurant biz cries for hands on ownership .. and by hands .. i don't mean sticking your hands in the till at the end of the week depending on minimum wage high school kids to run your biz for you ..
This post was edited on 1/18/09 at 10:54 am
Posted on 1/18/09 at 10:56 am to guttata
quote:
There is def. an issue, especially in the back corner booth area, not by the window, but the other corner. The food was great, but the other issue def. needs looking into.
either eliminate the problem or insist that the landlord does ... if the landlord can't do it, get a lawyer and break your lease .. why dempsey's hasn't bought a little piece of property on market street right around the corner and built their own free standing unit amazes me ... people that lease for 30 years are just flat out stupid, IMO ..
Posted on 1/18/09 at 12:21 pm to BilJ
gugs might wanna reconsider pimping his place on here ..
Posted on 1/18/09 at 1:06 pm to TigahRag
quote:
why dempsey's hasn't bought a little piece of property on market street right around the corner and built their own free standing unit amazes me ...
Agree. If I had to guess Im sure its because they have a crazy low lease in that location. Even with the current economy lease amounts are very high in BR.
Posted on 1/18/09 at 1:25 pm to TigahRag
I wouldn't reconsider it at all...this is the most negativity we have received the last 3 years...and rightly so.
Posted on 1/18/09 at 1:26 pm to Geaux1
quote:
why dempsey's hasn't bought a little piece of property on market street right around the corner and built their own free standing unit amazes me ...
Agree. If I had to guess Im sure its because they have a crazy low lease in that location. Even with the current economy lease amounts are very high in BR.
I'm sure the banks aren't in a huge rush to loan money to build a restaurant right about now.
Posted on 1/18/09 at 2:07 pm to Gugich22
So, after reading this whole thread, I've decided to apprehensively try Dempsey's -- I've actually never been there. But I think I'll get my order to go.
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