re: The ribeye special is back...

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I was in there only a couple of minutes and noticed the flies! I had 2 aggravating me last time I was there. Please get rid of those. Thanks!
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yeah, the fruit flies are really bad but it's not our place...it's due to the constant opening and closing of the front door...they wait on those window seals like it's nobody's business


but glad to hear we were busy...you should definitely stop by next wednesday for the chicken fried steak...it's the best i've ever eaten, IMO...




Well I can assure you that you did! This quote was back on July 31st.

If you can't take the heat, stay out of the public forum!

You know you have to take the good with the bad on here.

I've given you plenty of good comments on here since my first visit to your place.

I'm not making something up or being unreasonable here.

Any chance of getting a Dempsey's out in the Prairieville area?

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but thank you for pointing this out on a public forum even though it's an obvious problem! i'm sure it looks great to people who have never been there!

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uh .. gugich .. you started this thread on a public forum pimping your restaurant ... that's the risk you are going to take on here .. it was your choice to start the thread ... but that's good customer service on your part .. "dis" the customer trying to tell you something that bothers them about your place .. way to go ... anyone in business will tell you not to worry about the customer that tells you what you are doing wrong .. worry about the ones that don't say anything and just never come back ... the person critiquing you wants you to get better and improve the situation ... they are telling you "i want to patronize your place, but this bothers me" ... did you honestly think when you start a thread about your place that EVERY post was going to lick your asscrack ? no .. there are people that don't like your food .. it happens with every restaurant ... but i'll give you a hall pass on this .. you sound like you're still wet behind the ears in the retail business ... but get the frick over yourself .. your place isn't a five-star restaurant and you've got an assload of competition within a mile radius of you not coming on the F&D board acting like this ... grow the frick up ..

eta: personally, i used to love your food .. very tasty .. your parents are very nice people .. i was just turned off by how my problem and the problem of an associate was handled and fyi .. this happened long before gustav ..

he really came off as a spoiled brat there, mom ..

Rag, for example, someone emailed me about it instead of posting. I can't control employees when I'm not around. I'm really sorry if you thought someone was distespectful to you about the salad. That's disgusting.

And about the bugs, they have been under control the last few months but it has become a problem again. It's very embarassing and we try out best to control it...

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I can't control employees when I'm not around.

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Apparently you have a lot to learn when it comes to dealing with people. If you can't control your employees how the hell do you expect to run a successful business that involves employing other people. When you learn to accept responsibility you will be on the right track. You and only you (if you are the owner) are responsible for the product and atmosphere that your restaurant portrays to the public. Learn how to control your employees or fire their arse!!

Wow, I am pretty sure I would be quite allright with losing the business of people like you two! Opie and George do a great job, and the whiny behavior of some of the people on here is appalling. These guys are working their assess off to provide good, local food and y'all sound like a bunch of "I'm too good for everything" bitches/assholes. You are the type of people that anyone in customer service HATES dealing with, because you are NEVER satisfied....

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I can't control employees when I'm not around.

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that is just fricking horrible right there, gugich ... how in the frick do you expect to run a business ?? do you actually give this excuse to your customers

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Not really. He can't watch them all every f'ing minute, but, you, as a customer that knows the family could immediately report the damn problem and THEN he'd have known of it and had a chance to address it(or not). I expect he'd welcome the call...even though I'm sure he'd rather the need not arise.

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Not really. He can't watch them all every f'ing minute

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it's called a manager ..

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but, you, as a customer that knows the family could immediately report the damn problem and THEN he'd have known of it and had a chance to address it(or not)

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i think bringing it to the attention of the person behind the counter was sufficient ... i would think they have the latitude to correct a situation involving an $8 salad ... it could have easily been resolved there and it wasn't ..

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I expect he'd welcome the call

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actually .. my business associate did call about his issue and was basically blown off ..

rag, you really love drama don't you?