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re: Restaurants & a Reservation No-Show Charge? This is a Thing?

Posted on 6/2/21 at 11:50 am to
Posted by BigDropper
Member since Jul 2009
8154 posts
Posted on 6/2/21 at 11:50 am to
quote:

It's apparently buried in their policy when booking a reservation.

It's clearly on the Reservations page: LINK
quote:

Please note that we strictly enforce our no call / no show policy $75 for each person on the reservation. This will be applied to the credit card on file.

quote:

someone learned the hard way that if you make reservations and don't show up, they charge you $75 per person

That person had to actively use a credit card to secure a RSVP. The process includes multiple disclaimers that a charge will be applied to the credit card on file for NCNS.

Open table also states
quote:

We have a NO CALL / NO SHOW policy in place that we actively enforce. Further details can be found at www.vestalrestaurant.com.


This is common practice at high-end places to protect their bottom line.
Posted by GoCrazyAuburn
Member since Feb 2010
37595 posts
Posted on 6/2/21 at 11:55 am to
It has become much more common since covid, though never that high. Around here it is usually $25 total.
Posted by tduecen
Member since Nov 2006
161244 posts
Posted on 6/2/21 at 11:56 am to
first thing that pops up on OpenTable when you try to book
Posted by bnb9433
Member since Jan 2015
14569 posts
Posted on 6/2/21 at 11:58 am to
wtf?
Posted by TFTC
Chicago, Il
Member since May 2010
22984 posts
Posted on 6/2/21 at 11:59 am to
There are a few places in Chicago that makes you put down a deposit that goes towards the bill (non-refundable)... mainly places with very limited seating and tasting menus...

But most places Ive seen that have cancellation fees are in the $25/30 range... I dont think they'll go away post-covid...
This post was edited on 6/2/21 at 12:03 pm
Posted by tduecen
Member since Nov 2006
161244 posts
Posted on 6/2/21 at 11:59 am to
They charge if you flake
Posted by More beer please
Member since Feb 2010
45776 posts
Posted on 6/2/21 at 11:59 am to
$75 a person for any restaurant in Laffy is ridiculous

But no shot in hell am I giving my CC info just to save a reservation.
Posted by TDTOM
Member since Jan 2021
21454 posts
Posted on 6/2/21 at 12:01 pm to
quote:

But no shot in hell am I giving my CC info just to save a reservation.


Enjoy outback.
Posted by tduecen
Member since Nov 2006
161244 posts
Posted on 6/2/21 at 12:03 pm to
You will if it is a nice place that is hard to get into, I'm honestly surprised Commanders Palace in New Orleans doesn't do this. I believe they do for only large parties because they have to take up their normal seats.
Posted by Mo Jeaux
Member since Aug 2008
60120 posts
Posted on 6/2/21 at 12:41 pm to
quote:

they charge you $75 per person. It's apparently buried in their policy when booking a reservation


Is it really buried? The only way they can charge you is if you have to provide credit card info. when making the reservations, and there's usually disclosure in respect of why they're asking for that info.
Posted by Mo Jeaux
Member since Aug 2008
60120 posts
Posted on 6/2/21 at 12:42 pm to
quote:

But no shot in hell am I giving my CC info just to save a reservation.


Some of you pick the weirdest hills to die on.
Posted by LouisianaLady
Member since Mar 2009
82257 posts
Posted on 6/2/21 at 12:56 pm to
quote:

Some of you pick the weirdest hills to die on.



Agree. Why would this be a dealbreaker if you plan to show up anyway?
Posted by Epic Cajun
Lafayette, LA
Member since Feb 2013
35395 posts
Posted on 6/2/21 at 1:19 pm to
Right, I don't see how it's that odd. If you reserve a spot, and then don't show up, you are costing the restaurant money because a paying customer would have gladly chosen to take your spot. They only have about 4-6 (I don't remember the exact amount) of spots at the kitchen "bar", so they probably aren't expecting a ton of walk-ins.

I could understand some folks getting pissy if it was a non-refundable deposit that is applied to your bill (which is what I experienced in DC), because some people may not want spend the amount that is charged. But even then, you know what it is going in. If you aren't going to spend that much, then just don't go to the restaurant.
Posted by More beer please
Member since Feb 2010
45776 posts
Posted on 6/2/21 at 2:15 pm to
quote:

Why would this be a dealbreaker if you plan to show up anyway?


Because even though some of y'all have experienced this, I havent.

Been to plenty of high end restaurants during Covid and havent been asked to do this anywhere.

This place doesnt even have prices on the menu.
This post was edited on 6/2/21 at 2:18 pm
Posted by footballdude
BR
Member since Sep 2010
1107 posts
Posted on 6/2/21 at 2:54 pm to
Also pretty common at theme park restaurants.

From Disney's web site:
quote:

Restaurants offering advance reservations charge a per-person cancellation fee for reservations cancelled after the designated cancellation period, or for no shows.
Posted by UPT
NOLA
Member since May 2009
5755 posts
Posted on 6/2/21 at 2:56 pm to
quote:

This place doesnt even have prices on the menu.


Posted by tduecen
Member since Nov 2006
161244 posts
Posted on 6/2/21 at 2:57 pm to
I can tell that somewhere like Doess Eat Place is considered "fancy" for you
Posted by Tridentds
Sugar Land
Member since Aug 2011
22387 posts
Posted on 6/2/21 at 3:06 pm to
quote:

Perhaps I'm naive but I didn't realize this was a practice.



It's not standard practice but the nicer restaurants do this sometimes and for special days when bookings are at a premium. Typically they will verify the reservation with you via phone or text once or twice including the day of the reservation.

Perry's does this on New Years for non-regular customers. The fee is something like $40 or so. If you don't want to be charged either show up or cancel in advance.

About time we quit trying to babysit the irresponsible portion of the human race. Be accountable.
Posted by footballdude
BR
Member since Sep 2010
1107 posts
Posted on 6/2/21 at 3:07 pm to
quote:

Doe's Eat Place


Try their hamburger steak or chicken fried steak
Posted by Mingo Was His NameO
Brooklyn
Member since Mar 2016
31023 posts
Posted on 6/2/21 at 3:10 pm to
quote:

Been to plenty of high end restaurants during Covid and havent been asked to do this anywhere.


Such as?
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