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Message
Lost baggage
Posted on 1/11/20 at 10:28 am
Posted on 1/11/20 at 10:28 am
Hello travel board, I’m hoping that you all can point me in the right direction.
Just flew from Atlanta to Newark. My delta app said that my baggage arrived, but it was nowhere to be found.
I filed a claim with Delta and they said that they are working on it.
We are flying out of here on Monday to Iceland and all of my cold weather gear was in the bag. I’m nervous about not getting the luggage returned and having to re-buy all this winter gear.
What recourse to I have? What will delta reimburse me for?
Just flew from Atlanta to Newark. My delta app said that my baggage arrived, but it was nowhere to be found.
I filed a claim with Delta and they said that they are working on it.
We are flying out of here on Monday to Iceland and all of my cold weather gear was in the bag. I’m nervous about not getting the luggage returned and having to re-buy all this winter gear.
What recourse to I have? What will delta reimburse me for?
5
Posted on 1/11/20 at 10:45 am to AugustaTiger
All of this should have been asked at the Delta baggage counter.
Keep receipts of everything you buy that you had to replace. Also, check with your credit card that you booked the trip with.
Keep receipts of everything you buy that you had to replace. Also, check with your credit card that you booked the trip with.
Posted on 1/11/20 at 11:11 am to AugustaTiger
Do you have the delta app downloaded? When I travel on delta the baggage tag will show up in the reservation. On my last trip when I made the connection but my bag did not, the app updated mid-flight to say "Expedited on Flight ### for Sunday 1/12" when I realized it didn't make the connection. I submitted the claim like you did, but realized the app was more useful in this case.
Hope this helps and you get your bag back today. There's still two more EWR-ATL flights so chances are good I'd say for today or tomorrow.
Hope this helps and you get your bag back today. There's still two more EWR-ATL flights so chances are good I'd say for today or tomorrow.
Posted on 1/11/20 at 1:11 pm to AugustaTiger
I've had baggage lost a few times and it always turns up within 24 hours. Hopefully yours turns up too.
Posted on 1/11/20 at 1:21 pm to AugustaTiger
Had same thing happen coming JFK back to MSY, I filed a report with the person at MSY and a week later my suitcase showed up at my front door.
Posted on 1/12/20 at 7:57 am to AugustaTiger
Any update augusta? I'd like closure knowing you got your bag back in time for Iceland 
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