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Delta Airlines to increase usage of AI to set ticket prices.

Posted on 7/25/25 at 11:49 am
Posted by GumboPot
Member since Mar 2009
138911 posts
Posted on 7/25/25 at 11:49 am



quote:

Delta Airlines to begin using artificial intelligence algorithms to scrape your emails and more to determine the maximum amount you’re willing to spend on tickets, then adjust your price

Example: If you have a death in the family, they’ll know it’s urgent and the price will go up

‘Delta says it's "fully reengineering how we price" airfare - leaning into Al algorithms that set the maximum price you're willing to spend, based on surveillance technology. About 3% of Delta's domestic ticket prices are now determined by artificial intelligence - and Delta plans to raise that to 20% by the end of the year.’ - More Perfect Union

“Delta Airlines just announced on their earnings call that they're going to start using some of these algorithms to price some of their tickets.

And imagine a world in which you have a death in the family, you have to go home for a funeral. And they know that through scraping your email, that is, you know, announcing when the service is going to be. They know you're in a tight spot, and so you're going to be charged much more because of that.

There's so much data collected about individual people by data brokers, by this whole shadowy ecosystem that's just tracking you through your phone, through your browsing history.

— There is a serious worry that companies will be able to do this.”

Imagine how many other businesses are going to start doing the same thing
Posted by OysterPoBoy
City of St. George
Member since Jul 2013
42553 posts
Posted on 7/25/25 at 11:50 am to
quote:

And imagine a world in which you have a death in the family, you have to go home for a funeral. And they know that through scraping your email, that is, you know, announcing when the service is going to be. They know you're in a tight spot, and so you're going to be charged much more because of that.


At least it’s almost football season.
Posted by member12
Bob's Country Bunker
Member since May 2008
33006 posts
Posted on 7/25/25 at 11:52 am to
Our connectivity is 100% being used against us.

I miss when the internet was the Wild West and nobody knew how to use all this data.
Posted by sidewalkside
rent free in yo head
Member since Sep 2021
4184 posts
Posted on 7/25/25 at 11:52 am to
I posted about this a few months ago but it was not specific to airlines. Restaurants are already piloting this with the online menus so the steak you order at 7PM on a Saturday may be a different price than 5PM on a Tuesday. And it may even be a different price depending on who is/is not sitting at your table
Posted by Dire Wolf
bawcomville
Member since Sep 2008
39763 posts
Posted on 7/25/25 at 11:52 am to
how about they use AI to make sure my flights are on time
Posted by Dixie2023
Member since Mar 2023
4559 posts
Posted on 7/25/25 at 11:53 am to
Then I will order steak on Tuesday.
Posted by Dr RC
The Money Pit
Member since Aug 2011
60919 posts
Posted on 7/25/25 at 11:53 am to
quote:

Example: If you have a death in the family, they’ll know it’s urgent and the price will go up


It's almost like they are trying to make people hate and overthrow capitalism.
Posted by jnethe1
Pearland
Member since Dec 2012
16968 posts
Posted on 7/25/25 at 11:54 am to
I hate the airline industry more everyday.
Posted by Smeg
Member since Aug 2018
14234 posts
Posted on 7/25/25 at 11:55 am to
This makes me almost irrationally angry.
To know that are going to intentionally frick people who have to do things like attend funerals makes me see red.
Posted by slidingstop
Member since Jan 2025
1632 posts
Posted on 7/25/25 at 11:56 am to
so I wont fly Delta. Airlines are doing all they can to alienate the casual flyer. Maybe thats the plan. But at this point, I'd rather take my own car and be the master fo my own destiny. Especially if the airline feels like I "can" pay more. frick em. I'll drive.
Posted by sidewalkside
rent free in yo head
Member since Sep 2021
4184 posts
Posted on 7/25/25 at 11:57 am to
quote:

Then I will order steak on Tuesday.
I didnt say it was cheaper on a Tuesday
Posted by sidewalkside
rent free in yo head
Member since Sep 2021
4184 posts
Posted on 7/25/25 at 11:58 am to
quote:

quote:
Example: If you have a death in the family, they’ll know it’s urgent and the price will go up


It's almost like they are trying to make people hate and overthrow capitalism.
Another example...they know you just got a promotion and may want to take a celebratory trip...price goes up "bc you can afford it"
Posted by Pettifogger
I don't really care, Margaret
Member since Feb 2012
85757 posts
Posted on 7/25/25 at 11:59 am to
I hate this type of "news"

Some unknown person is interviewing some other unknown person about a hypothetical use of AI and then some other unaccountable social media influencer account (FWIW I like Wall Street Apes fine) applies it to a snippet of actual news for effect

"AI could be used like this in the future - death of family member!"

*Delta has announced some use of AI for pricing*

Pseudo news becomes that Delta is going to crawl your email and jack prices when a family member dies
Posted by udtiger
Over your left shoulder
Member since Nov 2006
111903 posts
Posted on 7/25/25 at 12:06 pm to
are you fricking kidding?
Posted by castorinho
13623 posts
Member since Nov 2010
85837 posts
Posted on 7/25/25 at 12:07 pm to
quote:

to scrape your emails

Uh
Posted by GeorgeTheGreek
Sparta, Greece
Member since Mar 2008
68464 posts
Posted on 7/25/25 at 12:08 pm to
You don’t think a company, that has to enrich their shareholders, would do that?
Posted by Weekend Warrior79
Member since Aug 2014
20568 posts
Posted on 7/25/25 at 12:09 pm to
I guess it's a good thing that I always search the cheaper airlines for comparison times, rates, nonstop destinations, etc., before finally booking any flight.
Posted by BigBinBR
Baton Rouge
Member since Mar 2023
8993 posts
Posted on 7/25/25 at 12:09 pm to
quote:

Delta Airlines to begin using artificial intelligence algorithms to scrape your emails


How is Delta going to get access to my email without me allowing it or agreeing to it?

Too many people give apps and websites crazy access to stuff simply because they don't read the T&C or are too lazy to click a button and turn it off.
This post was edited on 7/25/25 at 12:13 pm
Posted by GreenRockTiger
vortex to the whirlpool of despair
Member since Jun 2020
57853 posts
Posted on 7/25/25 at 12:09 pm to
quote:

so I wont fly Delta
ironically I’ve never flown delta bc the delta flights I had booked were cancelled

This makes me like them even less now
Posted by rintintin
Life is Life
Member since Nov 2008
16942 posts
Posted on 7/25/25 at 12:12 pm to
quote:

Pseudo news becomes that Delta is going to crawl your email and jack prices when a family member dies


Exactly

Everything is click bait these days.
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