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Hundreds of Chinese Amazon returns shipped to Cali woman's home for over a year

Posted on 7/10/25 at 12:52 pm
Posted by Shexter
Prairieville
Member since Feb 2014
18919 posts
Posted on 7/10/25 at 12:52 pm
quote:

According to Amazon's policy, international sellers must either provide a U.S. address to which to send the return, issue a "returnless refund" where the buyer does not have to ship the product back, or provide a pre-paid international shipping label within two days of the return request. If sellers don't respond within that timeframe, Amazon may refund the customer on the seller's behalf and charge the amount to the seller.


https://abc7.com/post/hundreds-amazon-car-seat-covers-packages-fill-san-jose-womans-garage-year-long-mishap-overseas-seller/17035752/

quote:

Inside each package is a set of faux-leather car seat covers from a Chinese online seller called "Liusandedian." .....

The online seller put Kay's address on their return labels, leaving her stuck in this mess. Meanwhile, reviews indicate consumers are stuck without their refunds.




quote:

"Kay" is utterly confused as to why scores of these large boxes filled with car seat covers keep appearing at her doorstep. She says it's non-stop.



quote:

"When we come home, it was like this," Kay said pointing to the packages crowding her doorstep. "I couldn't even get my mother in the house...it's just been another form of hell."

And to make matters worse, she says Amazon put the onus on her to fix the issue -- suggesting she give the packages away, donate them, or take them back to USPS and FedEx.

However, Amazon denies encouraging Kay to return boxes to USPS or FedEx.

"Why is it my responsibility to get rid of this, when your seller is not following your rules Amazon?" she asked.










This post was edited on 7/10/25 at 3:45 pm
Posted by PerplenGold
TX
Member since Nov 2021
2209 posts
Posted on 7/10/25 at 12:54 pm to
Free inventory to sell.

Profit
Posted by broadhead
Member since Oct 2014
2471 posts
Posted on 7/10/25 at 12:55 pm to
List on Amazon as the seller.
Posted by OweO
Plaquemine, La
Member since Sep 2009
119864 posts
Posted on 7/10/25 at 12:58 pm to
That's product. I am sure it wouldn't be that hard to find someone who would be willing to buy then flip.
Posted by Bard
Definitely NOT an admin
Member since Oct 2008
57643 posts
Posted on 7/10/25 at 1:02 pm to
Could this be a harassment suit against Amazon since she's made them aware of the issue yet they've done nothing but continue to facilitate it?
Posted by Shexter
Prairieville
Member since Feb 2014
18919 posts
Posted on 7/10/25 at 1:02 pm to

They didn't fit.

quote:

The online seller's Amazon listing advertises the brand Etkin, selling seat covers supposedly made to fit various makes and models of sedans and SUVs. But as you can see from Kay's house -- in many of these cases-- the covers didn't fit and consumers said they were forced to pay out of pocket to return them to the company's "return center."


quote:

More than 40% of Liusandedian's Amazon reviews have a one-star rating. And unlike other companies, this one has no way for consumers to contact them if an issue like this comes up. Not to mention, there's no trace of a website online showing this seller exists.


Posted by guzziguy
Lake Forest
Member since Jun 2022
746 posts
Posted on 7/10/25 at 1:06 pm to
It's cuz you have stupid purple hair, dumbass.
Posted by Nado Jenkins83
Land of the Free
Member since Nov 2012
64774 posts
Posted on 7/10/25 at 1:11 pm to
I would hope so. This is their problem

Jeff needs to own up
Posted by Fat and Happy
Baton Rouge
Member since Jan 2013
19388 posts
Posted on 7/10/25 at 1:12 pm to
White women are comical.

She is getting free stuff and then bitching about it
Posted by Bubb
Member since Mar 2010
4203 posts
Posted on 7/10/25 at 1:13 pm to
So she has no affiliation to the company, as a seller or customer? They just randomly picked an address in the US? Could have been any of us...
Posted by Nado Jenkins83
Land of the Free
Member since Nov 2012
64774 posts
Posted on 7/10/25 at 1:18 pm to
Could have been me
Posted by landmanner
Louisiana
Member since May 2006
3421 posts
Posted on 7/10/25 at 1:22 pm to
We once received 32 DDD bras from Kohls that we didnt order. Kohls didnt want them back so i gave them to a local shelter.
Posted by Revelator
Member since Nov 2008
61996 posts
Posted on 7/10/25 at 1:22 pm to
Seems like a great problem to have. Christmas year round!
Posted by GRTiger
On a roof eating alligator pie
Member since Dec 2008
68741 posts
Posted on 7/10/25 at 1:27 pm to
Kay's Car Seat Covers should be a new LLC yesterday
Posted by FredBear
Georgia
Member since Aug 2017
16738 posts
Posted on 7/10/25 at 1:43 pm to
quote:

Free inventory to sell.

Profit



That's exactly what I would do
Posted by BigBinBR
Baton Rouge
Member since Mar 2023
8972 posts
Posted on 7/10/25 at 1:48 pm to
quote:

SAN JOSE, Calif.


And probably can't just bring it all to the trash at the curb like every other state because its "California."
Posted by TexasTiger89
Houston, TX
Member since Feb 2005
26261 posts
Posted on 7/10/25 at 1:50 pm to
I would find the nearest Amazon warehouse and make a delivery.
Posted by Ace Midnight
Between sanity and madness
Member since Dec 2006
94573 posts
Posted on 7/10/25 at 1:54 pm to
I mean, she can sue them and get an injunction.
Posted by morganwadefan
TN
Member since May 2023
1409 posts
Posted on 7/10/25 at 2:17 pm to
quote:

We once received 32 DDD bras from Kohls that we didnt order. Kohls didnt want them back so i gave them to a local shelter.


My first thought when I read this was, why would an animal shelter need bras?
Posted by Riverside
Member since Jul 2022
8088 posts
Posted on 7/10/25 at 2:21 pm to
quote:

And probably can't just bring it all to the trash at the curb like every other state because its "California."


100%. Look at how they’ve prevented the fire victims from disposing of debris.
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