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Insurance agents are screwups and some advice.

Posted on 6/25/25 at 7:50 pm
Posted by UptownJoeBrown
Baton Rouge
Member since Jul 2024
5867 posts
Posted on 6/25/25 at 7:50 pm
Fired an agent because they screwed up and caused a lapse of coverage one one of my cars. Other multiple screwups in addition. OMV flagged me and took forever to fix.

Filed a complaint with the La Dept of Insurance on a separate screw up and they will be investigating it. Whatever. Just glad I’m causing that agent a headache responding to it.

The next agent just caused another lapse of coverage on 2 of my cars this week and caused a domino effect for my Hagerty and Umbrella coverages. OMV will flag me again. Not to mention I had no insurance for 8 days Liability or UM. Thank goodness no accidents in those 8 days.

WTF is wrong with these insurance agents? This stuff is baby shite simple and they frick up. Who gets hurt and have liability coverage risks? ME!!

I got another agent for my umbrella that can’t return a fricking email.

Getting it straight in the morning. Looks like I’m gonna have to fire another one.

Tip the corporate office help desk told me. Always call to handle insurance business. It’s all recorded what you wanted and agreed to but then again they could “lose” it. But I do have a small inconspicuous voice recorder when I go tomorrow. Louisiana is a one party State.

Watch yourself when dealing with the insurance agents. Protect yourself. They will lie like used car salesman.
This post was edited on 6/25/25 at 7:54 pm
Posted by CaptainsWafer
TD Platinum Member
Member since Feb 2006
59032 posts
Posted on 6/25/25 at 8:05 pm to
Who is the common denominator here
Posted by 4x4tiger
Louisiana
Member since Feb 2006
4933 posts
Posted on 6/25/25 at 8:09 pm to
quote:

Who is the common denominator here


Definitely more to this story


You're not "firing" anybody. You're switching
This post was edited on 6/25/25 at 8:10 pm
Posted by dyslexic
Left field
Member since Nov 2010
6583 posts
Posted on 6/25/25 at 8:09 pm to
Posted by OysterPoBoy
City of St. George
Member since Jul 2013
42440 posts
Posted on 6/25/25 at 8:11 pm to
See if you can record them saying the n word.
Posted by Nephropidae
Brentwood
Member since Nov 2018
2721 posts
Posted on 6/25/25 at 8:14 pm to
Sales side insurance all for their money of course. Back end all for not giving claims. The only way these days to get their attention unfortunately is your attorney.
Posted by boosiebadazz
Member since Feb 2008
84159 posts
Posted on 6/25/25 at 8:17 pm to
What’s Hagerty coverage?
Posted by Chad504boy
4 posts
Member since Feb 2005
174793 posts
Posted on 6/25/25 at 8:20 pm to
quote:

by UptownJoeBrown


You sound like a complete frick up that doesn’t hold oneself accountable at all.
Posted by CHGAR
Haile, LA
Member since Aug 2022
1207 posts
Posted on 6/25/25 at 8:21 pm to
quote:

The only way these days to get their attention unfortunately is your attorney.


Walking into an agent's office and crapping on hi desk will get his attention too.

Ever since I retired my rebuttal techniques have gotten, shall we say, a tad unorthodox.
Posted by mt1
LV
Member since Nov 2006
7653 posts
Posted on 6/25/25 at 8:22 pm to
Don't the court cases after Katrina say that agents are order takers? You fricked up your order or, hopefully, cya'ed the agent in writing.
Posted by UptownJoeBrown
Baton Rouge
Member since Jul 2024
5867 posts
Posted on 6/25/25 at 8:31 pm to
quote:

What’s Hagerty coverage?


Classic car, sports cars, etc.
Posted by UptownJoeBrown
Baton Rouge
Member since Jul 2024
5867 posts
Posted on 6/25/25 at 8:33 pm to
quote:

You're not "firing" anybody.


Sure I am. They lose the commissions.

They got tons of State Farm agents. Another one just up the road.
Posted by UptownJoeBrown
Baton Rouge
Member since Jul 2024
5867 posts
Posted on 6/25/25 at 8:36 pm to
quote:

You fricked up your order or, hopefully, cya'ed the agent in writing.


No. Told the guy cancel two because I was with Hagerty with those. Guy fricked up and canceled all four.

Again, call or record it yourself. State Farm corporate told me they would have fought coverage since it was he said/she said situation on what I wanted. So next time I should call so it’s recorded.
Posted by LSUtoBOOT
Member since Aug 2012
18902 posts
Posted on 6/25/25 at 8:36 pm to
quote:

See if you can record them saying the n word.

Catch them singing any one of hundreds of popular rap songs and they can’t avoid it, or repeating one of many of Dave Chappelle’s jokes.
Posted by UptownJoeBrown
Baton Rouge
Member since Jul 2024
5867 posts
Posted on 6/25/25 at 8:37 pm to
quote:

Who is the common denominator here


Dumb insurance agents.
Posted by LSUSkip
Central, LA
Member since Jul 2012
24717 posts
Posted on 6/25/25 at 8:40 pm to
File a claim with their E&O carrier. If this is truly the insurance agents' faults, you have horrible luck when picking agents. Most of them don't frick around when it comes to that stuff. Or you're picking the cheap insurance, you get what you pay for. When I was in insurance you couldn't even cancel a policy for someone (in Louisiana) without their signature from them.
This post was edited on 6/25/25 at 8:43 pm
Posted by Ed Osteen
Member since Oct 2007
58752 posts
Posted on 6/25/25 at 8:44 pm to
Why are you relying on an insurance agent to tell you when it’s time to renew your insurance? The companies send out multiple letters and emails. You also own a card that tells you exactly when it ends.
Posted by DiamondDog
Louisiana
Member since Nov 2019
12646 posts
Posted on 6/25/25 at 8:46 pm to
How do you cause a lapse in coverage? It automatically renews.
Posted by KamaCausey_LSU
Member since Apr 2013
16968 posts
Posted on 6/25/25 at 8:46 pm to
Why not just purchase insurance directly through the carrier instead of using an agent?
Posted by KemoSabe65
70605
Member since Mar 2018
6187 posts
Posted on 6/25/25 at 8:46 pm to
Law hasn’t changed, OP signed a cancellation but did not read it.
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