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What are some companies with great or awful customer service?
Posted on 7/5/22 at 10:18 am
Posted on 7/5/22 at 10:18 am
LL bean is a good one. Ordered a shirt. It got lost in transit. Customer rep called me, apologized and sent out a new one. Even though it took an additional week to get there, I felt like a valued customer because the guy talked like a human being and attempted to make it right.
AirBNB is an awful one. If there’s an issue, you’re in your own. Their reps are trained to say generic shite calm you while having no answers or solutions. You can tell they are reading from a script.
AirBNB is an awful one. If there’s an issue, you’re in your own. Their reps are trained to say generic shite calm you while having no answers or solutions. You can tell they are reading from a script.
62
Posted on 7/5/22 at 10:19 am to PeteRose
Great - CFA
Awful - most of the rest.
Awful - most of the rest.
Posted on 7/5/22 at 10:21 am to Vamos Brandonos
Amazon has been very accommodating when something is messed up. They get it fixed quickly.
Posted on 7/5/22 at 10:21 am to PeteRose
Primary Arms has excellent customer service
Posted on 7/5/22 at 10:21 am to PeteRose
Popeyes always has everything on the menu, fresh, and ready to pack into a bag and go, in qualifying time. This is accomplished by bright, articulate, attractive, employees who exhibit a wholehearted commitment to a quality customer experience. 
Posted on 7/5/22 at 10:23 am to PeteRose
quote:
AirBNB is an awful one. If there’s an issue, you’re in your own. Their reps are trained to say generic shite calm you while having no answers or solutions. You can tell they are reading from a script.
Yep. Got fricked by them this past weekend. Showed up to the property and it was locked, host wouldn’t answer. Support was hard to get a hold of. Host finally responded once support got involved, saying “the AC was out” and offered to set me up in a different place. I noped the frick out. Support didn’t offer to get me a different place, only a voucher for the amount I had paid. I ended up forking up twice the amount I had paid to stay in a chain hotel.
Posted on 7/5/22 at 10:24 am to PeteRose
Uhaul. I have 3 different nightmares with them.
Posted on 7/5/22 at 10:25 am to PeteRose
USAA seems to have some nice and helpful people.
Posted on 7/5/22 at 10:25 am to PeteRose
Great - Costco, Costa, CFA, Canes
Awful - all airlines
Awful - all airlines
Posted on 7/5/22 at 10:26 am to Joehat
The worst ever is Republic services, the trash company. They make at&t seem like CFA.
Posted on 7/5/22 at 10:27 am to PeteRose
Cuero boots excellent customer service
FedEx is terrible I don’t buy from vendors who use them
FedEx is terrible I don’t buy from vendors who use them
Posted on 7/5/22 at 10:27 am to PeteRose
Discover credit card has great customer service.
Posted on 7/5/22 at 10:28 am to PeteRose
amazon will take shite back even after 30 days if you call them
costco will take anything back
google...lol. i use a shitton of google crap and i'm 100% sure i've never spoken to an actual human at that company. cross your fingers and hope you don't have a major issue because you're SOL if you do.
schlage and american standard have great customer service; they both sent me brand new products when i had a problem; never even asked for a receipt. just a few minutes on the phone with a friendly rep and 2 days later new smart locks and smart faucets in the mail.
costco will take anything back
google...lol. i use a shitton of google crap and i'm 100% sure i've never spoken to an actual human at that company. cross your fingers and hope you don't have a major issue because you're SOL if you do.
schlage and american standard have great customer service; they both sent me brand new products when i had a problem; never even asked for a receipt. just a few minutes on the phone with a friendly rep and 2 days later new smart locks and smart faucets in the mail.
Posted on 7/5/22 at 10:29 am to TigerintheNO
quote:
Discover credit card has great customer service.
Truth. I had to call them because someone tried to open a credit in my name. The lady was so awesome I actually opened a card.
Posted on 7/5/22 at 10:29 am to PeteRose
quote:
great
Gonzales Tire & Automotive (Prairieville)
Dutchtown Animal Hospital
Posted on 7/5/22 at 10:29 am to PeteRose
In a match race of which turd is more polished, I would say Lowe's is noticeably better than HD.
Posted on 7/5/22 at 10:31 am to Tomatocantender
I wouldn't say that at all. Maybe it depends where you live.
Posted on 7/5/22 at 10:32 am to Hogwarts
quote:
Amazon has been very accommodating when something is messed up. They get it fixed quickly.
This for sure. I haven't had tons of issues with Amazon, but any time I have they usually handle it very well. I've had shite lost and replace items sent, only to eventually receive the original item and they always tell you to just keep the extra one. Or they refund money with basically no questions asked.
Posted on 7/5/22 at 10:33 am to PeteRose
I deal with Dell at work. I find them to be awesome. Custom quotes, quick shipping of parts under warranty. Never been hassled.
Posted on 7/5/22 at 10:34 am to PeteRose
Xfinity/Comcast- hard to be any worse than them
AmEx- great
I called a couple of state offices (TX) recently and they were shockingly helpful.
AmEx- great
I called a couple of state offices (TX) recently and they were shockingly helpful.
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