- My Forums
- Tiger Rant
- LSU Recruiting
- SEC Rant
- Saints Talk
- Pelicans Talk
- More Sports Board
- Fantasy Sports
- Golf Board
- Soccer Board
- O-T Lounge
- Tech Board
- Home/Garden Board
- Outdoor Board
- Health/Fitness Board
- Movie/TV Board
- Book Board
- Music Board
- Political Talk
- Money Talk
- Fark Board
- Gaming Board
- Travel Board
- Food/Drink Board
- Ticket Exchange
- TD Help Board
Customize My Forums- View All Forums
- Show Left Links
- Topic Sort Options
- Trending Topics
- Recent Topics
- Active Topics
Started By
Message
re: Maui Jim.... Hands down best customer service.
Posted on 3/18/22 at 10:17 pm to UltimaParadox
Posted on 3/18/22 at 10:17 pm to UltimaParadox
quote:
Well you paid the cost of 15 pairs of sunglasses, so there is that.
Do you like cheap toilet paper?
1
Posted on 3/18/22 at 10:26 pm to Shunface
quote:
Do you like cheap toilet paper?
I can buy Kirkland brand sunglasses from Costco that are the same quality for 30 bucks.
Sunglasses are some of the highest margin items sold today.
quote:
Designer sunglasses have some of the highest profit margins of any product. The technology needed to maximize the medical benefits of sunglasses, such as polarizing light and reducing glare, costs only a few dollars. Manufacturers of high-end sunglasses reap huge profits because consumers pay hundreds of dollars for name recognition. Luxottica, for instance, has a gross profit of 64 cents on every dollar it spends manufacturing sunglasses and a 52-cent net profit on every dollar, according to Brett Arends of The Wall Street Journal.
This post was edited on 3/18/22 at 10:30 pm
Posted on 3/18/22 at 10:50 pm to 6R12
I found a pair of broken costas and RMA’d them for a new pair a couple years ago. I’d say that was pretty neat.
Posted on 3/18/22 at 11:02 pm to 6R12
You are really excited about sunglasses
Posted on 3/18/22 at 11:11 pm to ThatMakesSense
quote:
I seriously just dropped my MJ sunnies on the floor and cracked the lenses.
Will they replace this for free?
I can't say they will bc I had no clue they would be so good at customer service. However, I sent my pair in around mid December and got the Merry Christmas note and it was a nice treat. Hope they treat you as well as they treated me all through the years.
Posted on 3/18/22 at 11:12 pm to UltimaParadox
quote:
Well you paid the cost of 15 pairs of sunglasses, so there is that.
Well I agree with you, 15 cheap pair of sunglasses. Your math checks out.
Posted on 3/18/22 at 11:13 pm to 6R12
They "repaired" a completely smashed pair of glasses for me for $90 a couple years ago. Went up to around 160 for full frame/lense replacement, but new pair runs $300 so still worth it. Opted to get a new pair of Shady Rays though for $60 and worth it
This post was edited on 3/18/22 at 11:14 pm
Posted on 3/18/22 at 11:14 pm to Sisselpud81
quote:
Sunglasses customer service thread. Only on the OT.
And guess who checked in...YOU.
Posted on 3/19/22 at 12:37 am to 6R12
Exactly my experience with MJ. Best sunglasses I’ve ever had and they keep giving me new ones after my clumsy arse wife sits on them
Posted on 3/19/22 at 7:16 am to TutHillTiger
quote:
Costa has gone to shite
I bought a new pair (already had 2 very old pair) and the FRAME broke within a couple months. Their quality is on par with Walmart glasses now
Posted on 3/19/22 at 8:15 am to 6R12
I broke a air of the titanium frames years ago playing softball and had a golf tournament two days later. I called them and told them what happened and they overnighted me a new pair and told me to stick the old pair in the box and drop it off when I got a chance the next week.
Posted on 3/19/22 at 8:20 am to 6R12
OT Watch dudes >>>> OT Sunglasses dudes
Posted on 3/19/22 at 9:43 am to 6R12
quote:
$150
quote:
Before you holler you over paid
People think this is overpaying?
Most Cartier’s cost over $1,000.
This post was edited on 3/19/22 at 9:48 am
Posted on 3/19/22 at 9:46 am to 6R12
But did they replace the Optigrab?
Posted on 3/19/22 at 9:48 am to 6R12
I have a pair of Maui's with prescription lenses and absolutely love them - they're great driving glasses as they wrap around the side to block glare from the mirrors in the semi. They're in great shape after a couple of years of rough daily use and instead of having to buy new frames and lenses this go round I was only on the hook for new lenses. Had to have the nose pieces replaced a couple of times but on the first time I ordered them they sent 6 instead of just 1 with a note thanking me for ordering. Well worth the investment up front.
Posted on 3/19/22 at 11:09 am to 6R12
quote:
Maui Jim.... Hands down best customer service.
I've had mine for 12 years and I couldn't agree more. I'll probably never own another brand.
Posted on 3/19/22 at 11:28 am to 6R12
OT rating these MJs please
Asking for a friend
Asking for a friend
Posted on 3/19/22 at 11:28 am to Tangineck
quote:
I'd bet you also have a penchant for Valentino suits.
I prefer reversible, washable suits with Dectalene shirts.
**Dectalene being a late 60's shiny polyester fabric.
Posted on 3/19/22 at 11:37 am to 6R12
quote:
Frame broke and I've sent them back and asked to be repaired knowing it would cost me money. The replaced the frames free at no cost and said Merry Christmas.
Just depends on timing.
Same thing happened to me at Costa.
But the opposite happened at Maui Jim.
They charged me forty dollars to fix frame and they weren’t really fixed.
It put MJ off the purchasing radar for me.
To hear your story is funny for me. It just matter which customer service agent handles the claim, I suppose.
Page 3 of 4
Popular
Back to top
Follow TigerDroppings for LSU Football News