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I pay for 500mbps through Cox for internet and don't get anywhere near that

Posted on 9/21/23 at 8:17 am
Posted by Broham
Crowley
Member since Feb 2005
18456 posts
Posted on 9/21/23 at 8:17 am
This morning at 6am before I left for work, I ran a test on my phone and got 24.12, with no traffic on my wifi at all. Does that make any sense?


Posted by BlackPot
Member since Oct 2016
2079 posts
Posted on 9/21/23 at 8:24 am to
Yea that's terrible. If you can, test directly from the modem over ethernet. Then run a test. You'll see what's actually coming off the pipe.
Posted by Hopeful Doc
Member since Sep 2010
15056 posts
Posted on 9/21/23 at 8:40 am to
quote:

with no traffic on my wifi at all



Which phone?
Which router?
Which band were you connected to (2.4gHz, 5gHz)?
What did your phone say the link speed was?
Posted by BabySam
FL
Member since Oct 2010
1509 posts
Posted on 9/21/23 at 8:40 am to
Exactly what BlackPot said, need to see where bottleneck exists to be able to provide accurate symptoms/issues to Cocks
Posted by Broham
Crowley
Member since Feb 2005
18456 posts
Posted on 9/21/23 at 8:45 am to
Ok, I'll try that when I get home.
Posted by Broham
Crowley
Member since Feb 2005
18456 posts
Posted on 9/21/23 at 8:46 am to
quote:

Which phone?
Which router?
Which band were you connected to (2.4gHz, 5gHz)?
What did your phone say the link speed was?

Iphone 12 max pro. Can't really answer the other questions.
Posted by notsince98
KC, MO
Member since Oct 2012
18147 posts
Posted on 9/21/23 at 8:52 am to
what are your connection stats? are you having line quality issues?
Posted by Broham
Crowley
Member since Feb 2005
18456 posts
Posted on 9/21/23 at 8:56 am to
Connection is great, no issues. I just noticed I had a vpn running on my phone when I did it. But it still shouldn't be that bad.
Posted by gpburdell
ATL
Member since Jun 2015
1425 posts
Posted on 9/21/23 at 8:58 am to
Can you do a speed test from something hardwired into router? Don't rely on tests built into the modem/router etc.

If that's fine, then it's your wifi.
Posted by Hopeful Doc
Member since Sep 2010
15056 posts
Posted on 9/21/23 at 9:03 am to
quote:

Can't really answer the other questions.



They’re, unfortunately, 90% of your answer. Your phone is capable, and you probably have a modern enough router, too. But you’ll have somewhat of an inverse relationship with link speed and stability. The faster bands (5gHz AC) require practically line of sight connection to the router for best experience. Can’t get that? The phone and router are happy to negotiate down to a slower link speed so they don’t lose data.
Posted by Broham
Crowley
Member since Feb 2005
18456 posts
Posted on 9/21/23 at 9:04 am to
I'll run a test on my pc later and see what that says.
This post was edited on 9/21/23 at 9:07 am
Posted by Broham
Crowley
Member since Feb 2005
18456 posts
Posted on 9/21/23 at 9:06 am to
I never have issues with slow internet or lagging, just happened to run a test this morning for shits and giggles and was shocked it was so low.
Posted by Hopeful Doc
Member since Sep 2010
15056 posts
Posted on 9/21/23 at 9:16 am to
Benchmarks and user experience are nearly unrelated endeavors.

Internet speed in excess of 25mbps on a specific device is rarely going to be noticeable- you can stream in 4k with that, and that’s usually the most intense thing you’re doing on a mobile device.



If you’re downloading a 10GB file, you’ll see a huge difference between the speeds. And if you’re moving files back and forth across a network (from NAS/central storage to end-user devices, like most offices), you’ll see a big difference. But that’s above the limit to be noticeable for 4K streaming, and very little downloads of giant files occur on a phone, so even if you were to make that number read 500-510mbps, you probably wouldn’t think your internet was any “faster” as you did “the normal stuff” on it.



These are, of course, generalizations. But with the statement:
quote:

I never have issues with slow internet or lagging

They are probably true in your case.
Posted by Broham
Crowley
Member since Feb 2005
18456 posts
Posted on 9/21/23 at 9:25 am to
So if all I do is stream Youtube Tv, 500mbps is overkill then right?
I never download files or anything like that. Just stream tv and kids play on phone and ipad.
Posted by CarRamrod
Spurbury, VT
Member since Dec 2006
57521 posts
Posted on 9/21/23 at 9:35 am to
quote:

I just noticed I had a vpn running on my phone when I did it. But it still shouldn't be that bad.

the free vpn you are using probably limits you to 25mbps. haha
Posted by Hopeful Doc
Member since Sep 2010
15056 posts
Posted on 9/21/23 at 9:39 am to
quote:

So if all I do is stream Youtube Tv, 500mbps is overkill then right?



Not exactly. What I intended to say is that more than 25mbps on any individual device is probably more than enough. But if you’re streaming 4k on 3-4 TVs, you’ll need 75-100mbps coming out of the modem and through the router. My point was more about that device not needing gig speeds, but being able to deliver 500mbps to the rest of the house may be important.
150-300mbps is probably sufficient for most homes, but 500 isn’t necessarily overkill, particularly if you have a dozen devices on the other end (just don’t focus on the benchmark on a single device and worry that it’s indicative of “bad” performance when your actual experience isn’t bad at all). And the price difference isn’t linear, so you’re not necessarily wasting money or anything. You’ll often get a bigger data cap with a faster data plan as well. And the few times a month/year you download a 2-5 gB file, you may be glad you’ve got a faster connection (on a device that can utilize it, like a hardwired computer).
Posted by Broham
Crowley
Member since Feb 2005
18456 posts
Posted on 9/21/23 at 9:42 am to
Ok, gotcha
Posted by j1897
Member since Nov 2011
3598 posts
Posted on 9/21/23 at 9:52 am to
quote:

I had a vpn running on my phone



Dude come on.
Posted by Broham
Crowley
Member since Feb 2005
18456 posts
Posted on 9/21/23 at 10:00 am to
What? I had to turn a vpn on yesterday to watch the Astros game on my phone.
Posted by notsince98
KC, MO
Member since Oct 2012
18147 posts
Posted on 9/21/23 at 10:46 am to
quote:

Connection is great, no issues.


can you post them? SNR, PWR levels, unerrored codewords, corrected codewords uncorrected codewords, etc.
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