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re: RTIC Softpak Failure (Update pg.3)

Posted on 7/27/18 at 2:02 pm to
Posted by MorningWood
On the coast of North Mexico
Member since May 2009
2665 posts
Posted on 7/27/18 at 2:02 pm to
Send it back. I called them up told the lady my cooler is a year and a half old and it’s bullshite you pay 150 for something to fall apart. She told me to email pictures and five minutes later sent me a return notice to mail it back.
Posted by LSUlefty
Youngsville, LA
Member since Dec 2007
26440 posts
Posted on 7/27/18 at 2:03 pm to
AO 36. It's vinyl and fits tightly behind my seat in my Outback.
Posted by WHODAT514
Walker, La
Member since Mar 2012
1870 posts
Posted on 7/27/18 at 2:04 pm to
Good to know I’ll call em and hopefully they will send me something
Posted by jbgleason
Bailed out of BTR to God's Country
Member since Mar 2012
18893 posts
Posted on 7/27/18 at 2:11 pm to
I have two Kysek soft coolers. Made overseas but their offices are in Covington and they actually honor their warranty. I haven’t needed the warranty but a person in Covington picks up the phone when you call.
Posted by MorningWood
On the coast of North Mexico
Member since May 2009
2665 posts
Posted on 7/27/18 at 2:11 pm to
The bad thing is the only thing holding the top to the side is the glue. Mine had come completely unglued and had hole in the top the cooler.
Posted by kengel2
Team Gun
Member since Mar 2004
30678 posts
Posted on 7/27/18 at 2:30 pm to


This post was edited on 7/27/18 at 4:05 pm
Posted by PoppinCork
Baton Rouge
Member since Feb 2018
24 posts
Posted on 7/27/18 at 6:03 pm to
My wife gave me one for my birthday in November, 2 weeks ago I notice the bottom is coming all unglued. Contact Rtic and they send me a label to return it. New cooler comes in the mail 4 days later, use it twice and noticed the top coming unglued. I asked to exchange it for a 30 hard side cooler, told me I couldn’t exchange it but they would give me credit for another purchase.
Posted by TxWadingFool
Middle Coast
Member since Sep 2014
4365 posts
Posted on 7/27/18 at 10:52 pm to
Whata know, you do get what you pay for. No issues with my Hoppers that are several years old now.
This post was edited on 7/27/18 at 10:53 pm
Posted by Pioneer BS 175
Pcola
Member since Jul 2015
1270 posts
Posted on 7/28/18 at 10:07 am to
Flex seal it. Will be good as new.
Posted by kengel2
Team Gun
Member since Mar 2004
30678 posts
Posted on 7/28/18 at 11:06 am to
My Rtic soft cooler has been fantastic.

Weve used it a ton.
Posted by celltech1981
Member since Jul 2014
8139 posts
Posted on 7/28/18 at 12:10 pm to
no issues with my rtics that are several years old now
Posted by farad
non-entity of St George
Member since Dec 2013
9610 posts
Posted on 7/28/18 at 12:52 pm to
quote:


no issues with my rtics that are several years old now
same here...
Posted by BACONisMEATcandy
Member since Dec 2007
46643 posts
Posted on 7/28/18 at 3:32 pm to
I’ve never had any issues with my RTIC but I prefer my Orca. Only softside I have is a polar bear and never had a problem with it.
Posted by SoFla Tideroller
South Florida
Member since Apr 2010
30011 posts
Posted on 7/28/18 at 6:14 pm to


You should see my window sticker.
Posted by bayouvette
Raceland
Member since Oct 2005
4714 posts
Posted on 7/28/18 at 6:21 pm to
Stop being a cheap arse and get a yeti.
Posted by BamaCajunMan
Corn DogVille
Member since Jul 2018
446 posts
Posted on 7/28/18 at 6:29 pm to
I have the same 2 as you mentioned for both over a year and I have had no issues with either.
Posted by GFunk
Denham Springs
Member since Feb 2011
14966 posts
Posted on 7/28/18 at 7:16 pm to
My YETI 30 has been through a football season last year, got checked at MSY, Flown to HOU/Hobby then to Cabo stuffed with boudin with no issues. Came fishing twice in the Pacific. Checked back again filled with ice and fish to go back stateside. Has been to the beach multiple times since and on roadies.

No issues.

You get what you pay for. Unless you get a cooler from No colors. Those are such a badass deal!
Posted by Redfish2010
Member since Jul 2007
15168 posts
Posted on 7/28/18 at 10:06 pm to
Exact same thing happened to mine. shite product made by an even shittier company. Yeti is king. It’s my fault for buying something else.
Posted by cdaniel76
Covington, LA
Member since Feb 2008
19699 posts
Posted on 7/28/18 at 10:29 pm to
quote:

their offices are in Covington


They may have moved but about 5 years ago they stored their inventory in storage units at the self storage facility behind/next to Mandeville Ace Hardware.

I was moving some stuff in there one day and there was an 18 wheeler backed in and 4 units were all opened up. They were offloading them by size into each of the opened units.

This was actually before they were known as Kysek. When I saw them, the only thing written on the boxes was "The Ultimate Ice Chest". I pulled out my phone and found them via a Google search and that was their original name.
Posted by geauxcats10
AP
Member since Jul 2010
4195 posts
Posted on 7/29/18 at 9:22 am to
I used mine pretty much everyday. Always staying in the bed of my truck. I should’ve just kept these for beach or fishing trips. I figured they would be rugged enough for everyday use but alas I was wrong.

I hate keeping my big YETI in the bed because people seem like they carry bolt cutters around now looking for them.
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