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re: Your Most Insulting Car Salesman Story?

Posted on 1/7/23 at 12:29 pm to
Posted by Captain Crackysack
Member since Oct 2017
2231 posts
Posted on 1/7/23 at 12:29 pm to
quote:

Had a general manager tell me after 2 walk outs and several hours: “maybe this car is just too much for you”. Walked out for the third time.

Sounds like he might’ve been on to something
Posted by USMCguy121
Northshore
Member since Aug 2021
6332 posts
Posted on 1/7/23 at 12:32 pm to
I hope you told him to GFY before you left.
Posted by Three-n-Snout
Member since Nov 2012
1809 posts
Posted on 1/7/23 at 12:37 pm to
I was buying a new Range Rover and for whatever reason the dealer wouldn’t accept the loan/cashiers check the finance company. I kept questioning why and the sales guy said “well if that’s a problem for you why don’t you just send a wire from your checking account, but understand if you don’t have that kind of cash available…” The money was wired in 30 minutes and the arse kissing from his sales manager commenced. Awkwardly rewarding:)
This post was edited on 1/7/23 at 12:41 pm
Posted by Hoops
LA
Member since Jan 2013
8249 posts
Posted on 1/7/23 at 12:39 pm to
Salesman admitted he typically sold used cars and didn’t know much about the new car I wanted. Said he would go ask the sales manager. Show room was empty except the sales manager and some salesman joking around. Told the guy to tell me “he can get any answers he needs off the internet.” I wanted the car and the actual salesman was nice so went back the next day. They tried to say I “only could be approved” for 6.9% but they “would try again if you initial next to this offer first.” Walked out and was driving home in a car from a different dealership 2 hours later.
Posted by Spasweezy
Unfortunately, Louisiana
Member since Jan 2014
7253 posts
Posted on 1/7/23 at 12:40 pm to
Only problem is you now have a shitty Range Rover. Sorry, I hate those damn things ever since ford took over.
Posted by Shooter
Baton Rouge
Member since Dec 2007
9209 posts
Posted on 1/7/23 at 12:42 pm to
quote:

He said, "nobody wants a used SUV with an untested towing package."



I would have asked him if he was fricking retard. You have insult people like that or they never learn.
This post was edited on 1/7/23 at 12:54 pm
Posted by Three-n-Snout
Member since Nov 2012
1809 posts
Posted on 1/7/23 at 12:42 pm to
I’ve put 70,000 miles on it with zero issues. Ford no longer has any affiliation with Rover.
Posted by Beardlington
Member since Dec 2022
859 posts
Posted on 1/7/23 at 12:46 pm to
quote:

1981, negotiating with the salesman on a new Olds. Wife blurts out, it matches the color of my purse. Salesman stopped negotiating. We bought the car.


similar but opposite outcome: I was looking at a car many years ago and the dealers prices were reasonable but they didn't have the color I wanted and asked about how long it would take to get that color. salespuke, says "why not just take this one today ... it matches your shirt"

I literally could not believe he said that shite with a straight face.
Posted by ItNeverRains
Offugeaux
Member since Oct 2007
28166 posts
Posted on 1/7/23 at 12:49 pm to
In 99’ went to a dealership to look at a Tahoe listed for 22,500. Went back and forth for a while, our best offer was 20,500 and salesmen said couldn’t go that low. We walked.

In Sunday paper the very same week the dealership listed the same Tahoe for 19,995. Went to a different sales guy at dealership and did the deal, on the way out see the other salesman, give him a smart arse “see ya”, and pull out in the Tahoe.

Dude was fuming. But he saved me $500 being a loser 4 days prior.
Posted by BregmansWheelbarrow
Member since Mar 2020
3261 posts
Posted on 1/7/23 at 12:51 pm to
Several years back my mom was wanting to buy a new 4-runner so I went with her to a large, reputable dealer. We found the one she wanted and sat down with the salesman to talk about pricing. After a few minutes he asked if mom was married and she said yes, and he said, “well, maybe you should get your husband down here to talk about the money, I’m sure he doesn’t want you spending any more of his money than you have to.”

It’s the only time I’ve ever had any kind of issue with a car salesman. I expect general scumbaggery from them so I take most things in stride. It’s also the only time I’ve ever had to be restrained from trying to get across someones desk in a business setting

My mom was a doctor for nearly 40 years. She had a stack of cash in her purse ready to buy that suv. And she did buy the same suv at another dealership about 2 hours later.
Posted by Beardlington
Member since Dec 2022
859 posts
Posted on 1/7/23 at 12:54 pm to
Some of you may be old enough to remember Dave Barry, the humor columnist from years ago. I read this back in the day and found it again, LMAO:

STALKING THE WILD CAR PRICE

By DAVE BARRY
February 7, 1988

We are attempting to purchase a new car, and I have just one teensy little question: WHY WON'T THEY TELL YOU HOW MUCH IT COSTS?

I mean, let's say you're in the market for a rutabaga. You go to the supermarket and there, plain as day, is a sign stating the price of the rutabaga, allowing you to decide instantly whether it is in your price range. If it is, you simply pay the amount and take your rutabaga home, and you hurl it into your garbage disposal. At least that's what I would do, because I hate rutabagas.

But when you walk into a car dealership, you are entering Consumer Hell. There is no easy way to find out what the actual true price of any given car is. Oh, sure, there is a "sticker price," but only a very naive, fungal creature just arrived from a distant galaxy would dream of paying this. In fact, federal law now requires that the following statement appear directly under the sticker price:

"WARNING TO STUPID PEOPLE: DO NOT PAY THIS AMOUNT."

The only way to find out the REAL price is to undergo a fraternity-style initiation. First you squint at the sticker, which lists the car's 163 special features, none of which you could ever locate on the actual car because they all sound like rocket parts, as in "tranverse-mounted induced-torque modality propounders." Then a salesperson comes sidling toward you in an extremely casual fashion (do not attempt to escape, however; an experienced car salesperson can sidle great distances at upwards of 45 mph) and chatters on at length about the many extreme advantages of whatever car you are looking at ("it has your obverse-shafted genuine calfskin bivalve exuders"). But if you ask him the true price, he will make some vague, Confucius-type statement like: "Dave, we are definitely willing to go the extra mile to put a smile on your face."

"But how much does it COST?" you say.

"Dave," he says, lowering his voice to indicate that you and he have become close personal friends. "Frankly, Dave, {name of whatever month it is} has been a slow month, and I think, Dave, that if we sit down and cut bait, we can come up with a number that we can play ball with."

"WHAT number?" you say. "TELL ME THE NUMBER."

"Dave," he says, "I think if we both pull on our oars here, we can put the icing on the cake while the iron is still hot."

The easiest solution, of course, is to simply pull out a loaded revolver and say, "Tell me how much this car costs or I will kill you," but unfortunately it is still a misdemeanor in some states to shoot a car salesperson. So eventually you have to start GUESSING at the price ("Is it more than $9,500?"). It is very similar to the childhood game 20 Questions, only it takes much longer, because instead of saying "yes" or "no," the salesperson always answers: "Let me talk to my manager."

The manager is comparable to the Wizard of Oz, an omnipotent being who stays behind the curtain and pulls the levers and decides whether or not the Cowardly Lion will get a free sunroof. I have never heard a conversation between a manager and a salesperson, but I assume it goes like this:

SALESPERSON: He wants to know if it's more than $9,500. Can I tell him?

MANAGER: How many times have you called him "Dave"?

SALESPERSON: 1,672 times.

MANAGER: Not yet.

So it can take hours to determine the true price, and this is just for ONE car. If you want to find out the price of another brand of car, you have to go through the entire fraternity initiation all over again. And there are hundreds of brands of cars out there. THOUSANDS of them. Back when I was a child and Abraham Lincoln was the president, there were only about four kinds of cars, all of them manufactured by General Motors, but now you see new dealerships springing up on a daily basis, selling cars you never heard of, cars whose names sound like the noise that karate experts make just before they break slabs of concrete with their foreheads ("Hyundai!!").

So far, the cars we have looked at include: the Mimosa Uhuru 2000-LXJ, the Mikado Sabrina Mark XVIXMLCM and the Ford Peligroso, which is actually the same as the Chevrolet Sombrero, the Jeep Violent Savage and the Chrysler Towne Centre Coupe de Grace, and which is manufactured partly in Asia (engine, transmission, body) and partly in the United States (ashtray). They are all fine cars, but at the present time, based on our discussions with the various salespersons, we find ourselves leaning toward the rutabaga.
Posted by Allister Fiend
Member since Jan 2016
1070 posts
Posted on 1/7/23 at 12:57 pm to
Bought a lot of cars over the years so have many stories.

About 20 years ago my wife wanted a new suv. We did a little research on her trade and went in. Told the salesman what we were looking at and what we needed on trade. Of course during this time he had our keys getting an appraisal while he “spoke to his manager”. I don’t like sitting in a cubicle so I walk around the showroom and hear the general manager saying how my wife and I are “dumbasses”. When the salesman returned I grabbed my keys. Salesman asked where we were going at which point I told him our dumbasses were leaving.

Story 2. I was looking at a 4x4 and only holdup was I wanted a receiver hitch added. I told the salesman I’d gladly pay dealer cost for it. They sent my to parts and I saw it cost $220. When the papers were brought out to sign I see the added hitch and it’s added cost is $700. I said I told you I’d pay cost. At which point the salesman said it was installation cost. I stood up and threw $220 in twenties across the table and said “put that sunnuvabitch in the bed I will do it myself”. All of the other customers saw what was transpiring. Needless to say the installed hitch only cost $220.

A couple years ago I call the local dealer and tell them I wanted a challenger in a certain color combo. They keep offering all sorts of offers but what I asked for. Finally they just say it doesn’t exist. Needless to say I find one online 2 weeks from delivery. I bought it and told the dealer the unicorn was in my driveway.

Lastly. Last Friday my wife saw a new suv 2 hours away at a good price online. I did a vehicle appraisal online through their site on her trade in. Unfortunately when we contacted the dealer the new one had just sold. They stated they had different colors at which point I said no she wanted one just like they sold. Dealer calls back saying they located another 2hours away from them they could possibly get but that dealer was closed. Anyway last Saturday Afternoon dealer calls saying they went to get it. I said we have not talked numbers and there was no way I could get there that day (New Years eve). Around 5pm dealer sends me an offer. Vehicle was $2000 higher than the previous advertised, $4000 less offer on trade, and $1995 added dealer equipment. I told him don’t see deal happening. I was only interested in previous suv due to price, I had gotten an appraisal on trade through their site, and there was no way in hell they added anything on a vehicle not on their lot. Within 5 minutes $2000 was off msrp, trade was added, and additional equipment removed. They delivered it Monday. They wanted that end of the month/year sale.
Posted by midlothianlsu
Midlothian, Texas
Member since Oct 2009
1838 posts
Posted on 1/7/23 at 12:57 pm to
That probably is typical. But not in our case.
Posted by JKLazurus
Member since Jun 2016
261 posts
Posted on 1/7/23 at 12:58 pm to
Drove to ray brandt in Mobile to buy a car. Settled on a price and put the down payment on my CC. Already had financing, but they insisted I needed to complete the transaction with the finance guy who was conveniently busy. 3 hours later he was finally available and informed me the salesman made a calculation error. When I balked and showed him a screenshot of the worksheet he said “are you really gonna drive back 3 hours over that discrepancy?”
Posted by msutiger
Houston
Member since Jul 2008
71995 posts
Posted on 1/7/23 at 1:01 pm to
(no message)
This post was edited on 4/11/23 at 3:16 pm
Posted by beaverfever
Arkansas
Member since Jan 2008
36190 posts
Posted on 1/7/23 at 1:02 pm to
I’ve never understood why car shopping was seen as some great complication. Go online and do some research to figure out a solid price for the car you want. Go to dealership and offer that amount. Leave if the answer is no and go to next dealership.

If all potential dealers say no at the same price then bump the price up a bit and start over. Just talk over the phone and tell them what your process is. Let them decide if they want to sell a car. No stress.
Posted by tigerfive
Member since Nov 2020
532 posts
Posted on 1/7/23 at 1:02 pm to
That's kind of insulting. I've bought so many cars by myself. Once I walked in and bought a brand new Subaru outback on a Friday night because I needed an AWD for a rescue mission the next day. In 2021 I bought 2 vehicles by myself, one brand new. That one I ended up taking a 4 hour bus ride to the only dealer in CA that wasn't gouging prices over msrp. (Easy sale, I'm sure they knew I was going home with a car that day, since I showed up without one.) The other local dealer that I used for a test drive kept calling me for a few weeks before I finally told them that I took the bus north to save $5800. They had the audacity to sound offended. I have a horror story about the other car that I bought that year but it's still hard for me to dwell on enough to write about. But long story short, some women do buy cars alone and make snap decisions that they might later regret just like everyone else.
Posted by southernelite
Houston, TX
Member since Sep 2009
53563 posts
Posted on 1/7/23 at 1:05 pm to
I went to pick up a car in Houston with a check in hand from the credit union for the price. The car dealership had to trade another for the car I wanted and they wanted me to pay $700 for the window tint since the car they sent out didn’t have that. Told them no, the checks written and I’m leaving with the car. That was the end of that.

Also once had a salesman try the four corners bullshite on me. When I added up the payments that were well over the sticker he tried to explain interest like I was 5. He used a 12% interest assumption. Dumbass that one was.
Posted by SixthAndBarone
Member since Jan 2019
11171 posts
Posted on 1/7/23 at 1:05 pm to
quote:

Had a general manager tell me…”maybe this car is just too much for you”.


I had a salesman tell me the same 20 years ago. Asked for the lowest price he can get me to and he took off like $400. I told him I need more than that off and his reply was, “maybe this is too much car for you”.

Immediately stood up and walked out, went down the road and found the same car and they instantly took off a couple grand and bought the car.
Posted by furrydogs
USA
Member since Oct 2007
473 posts
Posted on 1/7/23 at 1:14 pm to
About 22 years ago when I bought my first NEW car, the finance guy tried to sneak the warranty into my payment. After I caught him he proceeded to tell me how bad the consumer reports reviews were on my brand new Dodge Dakota. Walked out of his office and while getting into my car to leave the head honcho begged me to come back. Still have the vehicle as our winter mountain vehicle.
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