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re: Which side are you on- Nurse or Dominos Pizza?

Posted on 4/6/16 at 1:04 pm to
Posted by KG6
Member since Aug 2009
10920 posts
Posted on 4/6/16 at 1:04 pm to
quote:

To me, "hours of operation" means the hours they spend from start to finish performing a service to me


And maybe that's where a lot of the confusion is coming from, but that is obviously not the policy there. If that was the policy, why would they take the order? I have nothing against not taking the order if that is the policy. But it isn't, and making your customers feel uncomfortable for ordering food is inconsiderate much more so than being inconsiderate for asking someone to do their job within the policy of their employer.

I've just never understood why this one industry (waiters) is so touchy about the etiquette used with them. I mean being and a-hole is being an a-hole. I have seen it done and had it done to me. I'm not defending that. But you are there to do a service, and you should do it. Even not getting a tip (which I do see as rude from the customer) is no reason to have any "retaliation" even if it is just words with a customer. You can complain, I get that. But not to the customer.
Posted by LNCHBOX
70448
Member since Jun 2009
89129 posts
Posted on 4/6/16 at 1:04 pm to
quote:

You sound so goddamn entitled. I bet people routinely spit in your food and I hope they do.



The frick? Did they change the meaning of he works entitled?
Posted by mouton
Savannah,Ga
Member since Aug 2006
28276 posts
Posted on 4/6/16 at 1:05 pm to
quote:

Are you this big of an entitled baby in real life, or just on here?


Not entitled. I just try to think of others. Kind of the opposite of entitled don't you think?

Just out of curiosity how often to you go to a restaurant a few minuted before they close?
Posted by LouisianaLady
Member since Mar 2009
83030 posts
Posted on 4/6/16 at 1:10 pm to
quote:

Are you this big of an entitled baby in real life, or just on here?



He doesn't work in the restaurant industry that I know of. How is he entitled for thinking someone else should do something for someone else? (neither of which are him)

quote:

en·ti·tled in'tidld,en'tidld/ adjective believing oneself to be inherently deserving of privileges or special treatment.


I'm here all day, folks.
This post was edited on 4/6/16 at 1:11 pm
Posted by LNCHBOX
70448
Member since Jun 2009
89129 posts
Posted on 4/6/16 at 1:12 pm to
Congrats on not addressing my post to you at all. You sound entitled. If someone decides to try to close early and it bites them in the arse, it's their own fault.
Posted by LouisianaLady
Member since Mar 2009
83030 posts
Posted on 4/6/16 at 1:14 pm to
Well shite, Mouton made me think you were tlaking to him.
Posted by KG6
Member since Aug 2009
10920 posts
Posted on 4/6/16 at 1:14 pm to
quote:

en·ti·tled in'tidld,en'tidld/ adjective believing oneself to be inherently deserving of privileges or special treatment.
--------------------------------------------------------------------------------



I'm here all day, folks.


You are on fire with the Google.

But seriously, how is the other side of the coin entitled? They aren't asking them to do anything "special". Their actions may make them not be able to get off early as the previously would have been able to do, but it certainly isn't asking them to do anything their employer doesn't expect them to do.

I actually think the employee is acting entitled since they believe they deserve the special treatment to shut down early.
This post was edited on 4/6/16 at 1:16 pm
Posted by LouisianaLady
Member since Mar 2009
83030 posts
Posted on 4/6/16 at 1:16 pm to
I'm not calling anyone entitled. I'm just pointing out that "someone who is not in the restaurant industry and believes customers should consider those who are" doesn't even come close to the definition of entitlement.

The dramatic misuse of vocabulary here is one of the biggest reasons I'm not on the OT much anymore. If you want to call someone out, at least call them out for what they're actually doing. Being a bleeding heart customer does not equal entitlement. If he was the employee in question, you may have a case.
This post was edited on 4/6/16 at 1:17 pm
Posted by OweO
Plaquemine, La
Member since Sep 2009
122162 posts
Posted on 4/6/16 at 1:17 pm to
quote:

I took his arm and linked mine in his and said, "Sir, stop it. Come with me." I pulled him away from the girls and asked him to stop.



Yeah, good for you, not many people would take the time to do that. There are some people who you can't make happy no matter what, but I don't know what people try to accomplish by yelling at the people who are preparing their food.

The worst are people who go to fast food joints, check their order while driving off and the worker forgets to put something like bbq sauce in their bag so they go park, go inside & throw a fit because they "specifically said" bbq sauce and it wasn't in there. Man, its people working for minimum wage who are either teenagers or people who doesn't necessarily have the best education. You just have to expect that mistakes will be made.
Posted by mouton
Savannah,Ga
Member since Aug 2006
28276 posts
Posted on 4/6/16 at 1:19 pm to
How do I sound entitled? Because i think it is inconsiderate to walk into a restaurant minutes before they close? What does thinking this make me sound like I am entitled to?
Posted by Sisyphus
Member since Feb 2014
2000 posts
Posted on 4/6/16 at 1:19 pm to
quote:

Dominos shouldn't have answered the phone if it was called in


I'm sure the phones are monitored by corporate to ensure that they are answered. Pizza Hut did this even way back in the day.

Now what they can't/don't monitor for is you telling them that delivery time is 3 hours. Problem solved.
Posted by retired trucker
midwest
Member since Feb 2015
5093 posts
Posted on 4/6/16 at 1:20 pm to
Say whut?!

sorry bro, but Dominos ain't no pizza.

find another place and get delivery from a real pizza joint


NURSEs side, fukk dominoes...doosh bagz
This post was edited on 4/6/16 at 2:07 pm
Posted by LouisianaLady
Member since Mar 2009
83030 posts
Posted on 4/6/16 at 1:20 pm to
quote:

I actually think the employee is acting entitled since they believe they deserve the special treatment to shut down early.



And the customer isn't for thinking employees should perform a service beyond the hours of operation? Goes both ways..

Unless the pizza was ordered, cooked, delivered, and paid for all before closing time, the restaurant technically remained open past their posted hours of operation for this woman. And based on her outrage, she believes she "deserves" that for being a nurse.

Now, of course, if Dominos' policy is in fact to remain open after your hours of operation for people who order last minute, she does "deserve" the pizza. And then we can go down the path where she DID receive pizza. She is just outraged over what some part time pizza kid wrote on her box, which wasn't even rudely worded. Hardly deserving of free pizza. She received the product she ordered.
Posted by KG6
Member since Aug 2009
10920 posts
Posted on 4/6/16 at 1:22 pm to
I never called him entitled either. That all started with another poster. Merely pointing out the flawed logic in calling the customer or myself entitled while showing how it actually applied to an employee more appropriately. I never called the employee entitled either, just compared the justification for using the term.
Posted by Topwater Trout
Red Stick
Member since Oct 2010
70025 posts
Posted on 4/6/16 at 1:23 pm to
quote:

Now, of course, if Dominos' policy is in fact to remain open after your hours of operation for people who order last minute,


How else could this not be their policy. There primary business is delivering pizza. They can't guarantee 30 min delivery anymore so they would need to stop taking orders 30 minutes earlier.
Posted by LouisianaLady
Member since Mar 2009
83030 posts
Posted on 4/6/16 at 1:24 pm to
quote:

Man, its people working for minimum wage who are either teenagers or people who doesn't necessarily have the best education. You just have to expect that mistakes will be made.


People in general just do a piss poor job of thinking about others. It is depressing. I'd never be friends with/be involved romantically with someone who can't think of others. The way my SO treats wait staff is the hottest thing about him We are all humans.

The same people who expect there to never be a mistake are the people who gawk at the idea of a higher minimum wage. While I am not a big fan of raising minimum wage, I at least treat the people who make minimum wage like human beings and I also lower my expectations when receiving service from someone who is likely either a child or uneducated.
Posted by LNCHBOX
70448
Member since Jun 2009
89129 posts
Posted on 4/6/16 at 1:25 pm to
I spelled it out for you in my previous post.
Posted by LouisianaLady
Member since Mar 2009
83030 posts
Posted on 4/6/16 at 1:26 pm to
Just depends on how you interpret hours of operation.

I've wanted to order pizza at 10:45 before when a place closes at 11. I didn't call. Because to me, that means they stop performing services completely at 11:00, so there's no way they'd make it to my house in that time frame.

Clearly, some people define hours of operation differently.
Posted by lsunurse
Member since Dec 2005
129146 posts
Posted on 4/6/16 at 1:27 pm to
quote:

i would never think twice about a hospital ordering food 5 minutes to closing because i'd assume they were busy and didn't get a chance to order food until the last minute



As a nurse that works nights, I can tell you this is likely what happened. 7pm-12 am is usually one of the busiest parts of the shift for most nurses.

However, anytime we have called for pizza when it was close to closing we acknowledged that fact, apologized to the person on the phone for calling so late, and asked very nicely if they could still take our order. For our floor we are maybe ordering 2 pizzas and some breadsticks....not some crazy huge order last minute.


The note may have been a little uncalled for....but to post it on social media like the nurse's friend did, demanding an apology and wanting her 15 minutes of fame....is worse. Before that nurse got all bent out of shape over it, she should have just thought to herself how much it sucks when she gets a new admission right before change of shift...and just let the matter go. I really hope they at least tipped the poor delivery guy very well for delivering that late to them.
Posted by OweO
Plaquemine, La
Member since Sep 2009
122162 posts
Posted on 4/6/16 at 1:28 pm to
quote:

Pizza Hut did this even way back in the day.


The Pizza Hut closes to me just started doing this, I am not sure what took them so long. When the employees at the location use to answer the phone, those fricks were so rude it was funny. Every time I ordered, they would answer in a low voice "pizzahutmayihelpyou". Then after I reply with something like "yes ma'am, I would like to place an order for delivery". There would be a pause then they would say some shite like "go ahead with your order I am waiting". I give them the order, they ask for my phone number and say "thank you" then hang up. That wasn't just a one time thing, that was pretty much how it went every time I ordered. I use to like to be real nice to them just because, but yeah.. Its for the best these companies monitor phones by corporate.
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