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re: What's up with people not wanting to, or afraid to call other people?

Posted on 3/22/22 at 11:40 am to
Posted by LouisianaLady
Member since Mar 2009
82240 posts
Posted on 3/22/22 at 11:40 am to
quote:

but there was definitely a lack of a paper trail that was occasionally a problem.


Yeah, I've had several instances where I've been very glad to have a paper trail.

When someone is trying to skip out on paying the company because they think you didn't do something, or trying to blame you that they're losing money, it is satisfying to refer back to multiple ignored emails.
Posted by The Boat
Member since Oct 2008
172499 posts
Posted on 3/22/22 at 11:41 am to
quote:

Ever since the invention of the text message, people have started to become lazy and lose social skills.

I still prefer phone calls over any form of digital communication.

Phone anxiety was a thing long before texting was invented. I used to hate answering the phone as a kid or talking through the speaker at the drive through. It's something about talking to a person you can't see.
Posted by Armymann50
Playing with my
Member since Sep 2011
20673 posts
Posted on 3/22/22 at 11:41 am to
i like phone sex
Posted by cheobode
Member since Dec 2017
1421 posts
Posted on 3/22/22 at 11:41 am to
quote:

Cold calling


I used to take these calls. Now I politely tell them "no thanks" and hang up. If I need anything from you, I'll call you.
Posted by Pettifogger
I don't really care, Margaret
Member since Feb 2012
83812 posts
Posted on 3/22/22 at 11:41 am to
I hate bureaucracy, but I like emails to set up calls if needed. It's easier on time management and I can be prepped and set aside the proper time.

I don't like calls where emails will due. That goes with the profession, but it's carried over to me personal life as well. I know service providers hate that, but I would definitely prefer to be able to schedule everything online/by email and have a record I can easily look at, etc.
Posted by Slagathor
Makin' jokes about your teeny tiny
Member since Jul 2007
38754 posts
Posted on 3/22/22 at 11:41 am to
quote:

Calling someone is asking them to drop what they're doing for you. If you insist on speaking via phone versus email, at least schedule a planned call with the person.


it's so icky... like someone standing over you while you do something. If I wanted that, I'd go work at Subway.

and planned calls are okay, but I really really like a papertrail so I always end up wasting more time after to email mini-minutes because I'm insane.
Posted by Salmon
I helped draft the email
Member since Feb 2008
85126 posts
Posted on 3/22/22 at 11:42 am to
My wife is like this. She gets so much anxiety over making simple calls.

Like yesterday we had to reschedule a doctors appt and she texted me the number and when she could make the appt so I could call for her.

I'm used to it by now, but it is annoying at times when she is asking me to make calls for her while I'm at work and she is at home.

Posted by jchamil
Member since Nov 2009
18069 posts
Posted on 3/22/22 at 11:42 am to
quote:

also the immediate inconvenience of a call


The immediate inconvenience of having to do your job or actually communicate with a friend/relative...the horror
Posted by LSUBoo
Knoxville, TN
Member since Mar 2006
102564 posts
Posted on 3/22/22 at 11:43 am to
Yeah, I had the mechanical maintenance team giving my boss shite about the design on a project at my last job... so I showed him the multiple emails that I sent to them in design phases with the mechanical drawings and specs attached that were never answered.

Sorry guys, you had your chances.
Posted by LouisianaLady
Member since Mar 2009
82240 posts
Posted on 3/22/22 at 11:43 am to
quote:

it's carried over to me personal life as well.


Oh, I will e-chat with customer service in a heartbeat before calling the 1-800 number
Posted by JetsetNuggs
Member since Jun 2014
15001 posts
Posted on 3/22/22 at 11:43 am to
I get really anxious calling random people

I think it's because people have you essentially cornered when you're on the phone and you can't escape a tense situation other than a blatant hang up.

Probably some form of PTSD from past business experiences
This post was edited on 3/22/22 at 11:48 am
Posted by Slagathor
Makin' jokes about your teeny tiny
Member since Jul 2007
38754 posts
Posted on 3/22/22 at 11:44 am to
quote:

The immediate inconvenience of having to do your job or actually communicate with a friend/relative


you have no idea what I do for a living so the former is pretty hilarious

and the latter is an assumption, because I actually enjoy speaking with friends/relatives and do so often

YGM you fricking pinecone
Posted by dkreller
Laffy
Member since Jan 2009
32498 posts
Posted on 3/22/22 at 11:45 am to
quote:

talking through the speaker at the drive through

you must damn near go into cardiac arrest when they tell you to pull around to wait for spicy
Posted by cheobode
Member since Dec 2017
1421 posts
Posted on 3/22/22 at 11:45 am to
quote:

I used to hate answering the phone as a kid


I hated calling my girlfriend when I was 13-14 just in case her dad answered the phone. She would not call my house. When I got a little older, I realized dads can't do anything besides tell me she isn't there or stop calling

There was only one person I hated calling because every time you did, it's like you were interrupting his dinner. Now, I call him more just to be a dick.
Posted by Indefatigable
Member since Jan 2019
33583 posts
Posted on 3/22/22 at 11:46 am to
quote:

Phone calls require immediate responses and decisions. Texts and emails let me deal with whatever it is in my own time.

This.
Posted by LouisianaLady
Member since Mar 2009
82240 posts
Posted on 3/22/22 at 11:47 am to
quote:

The immediate inconvenience of having to do your job


I mean, 99% of the time a client is calling, I'm already doing my job... helping someone who contacted me first. You aren't super special with more important issues than everyone else.

I'm am absurdly fast responder via email (I'll reply to things at midnight from my sofa no problem), so it's not like people are calling me because I have a history of working slowly when they email. They call because they want me to drop what I'm doing for them. And that's just not how I roll.

It's better that I'm this way. My boss and coworker get called all day long and constantly have their work interrupted. I'm the yin to their yang.
Posted by The Spleen
Member since Dec 2010
38865 posts
Posted on 3/22/22 at 11:47 am to
quote:

just curious whats your age group? seems to be a mostly pre-30's thing.


I’ll be 50 later this year. It’s been an issue for me since I was in high school.
Posted by cheobode
Member since Dec 2017
1421 posts
Posted on 3/22/22 at 11:49 am to
quote:

I'm used to it by now, but it is annoying at times when she is asking me to make calls for her while I'm at work and she is at home.


My wife stays on the phone constantly with friends/family when she is home, but if she has to call someone she's never met...nope, you can forget about it.

Posted by LouisianaLady
Member since Mar 2009
82240 posts
Posted on 3/22/22 at 11:49 am to
quote:

I actually enjoy speaking with friends/relatives


Same. I talk to my mom on the phone regularly. Jones calls me probably 5 or so times a day if I'm at work.
Posted by LSUBoo
Knoxville, TN
Member since Mar 2006
102564 posts
Posted on 3/22/22 at 11:49 am to
quote:

I mean, 99% of the time a client is calling, I'm already doing my job... helping someone who contacted me first. You aren't super special with more important issues than everyone else.


Tell them that you'll get to it as soon as you can, and they need to email you the details so you have it in your queue. In my last job there were constant follow up emails after phone calls to make sure things were clear and in "writing" as opposed to just a call.
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