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re: WFH vs Working from India

Posted on 2/14/25 at 9:01 am to
Posted by GrammarKnotsi
Member since Feb 2013
9838 posts
Posted on 2/14/25 at 9:01 am to
quote:

Have any of the large company executives explained the difference of WFH vs WFI? I don’t have a job that can be done remotely so I don’t really care either way just curious.



Our teams in India, South Africa, Philipines and Jamaica all work in "centers"...


I hate going to our office a few days a week, but its better than being essentially herded into one of these places
Posted by Klark Kent
Houston via BR
Member since Jan 2008
69511 posts
Posted on 2/14/25 at 9:02 am to
quote:

You missed produce excellent flowcharts for mapping processes and controls


based on your contrarian nature and our history of bumping heads, I have no idea if this is sarcasm or not.
Posted by DVinBR
Member since Jan 2013
14572 posts
Posted on 2/14/25 at 9:04 am to
Most of indians i deal with are H1-Bs here in the US and communication with them on complex subjects is a pain in the arse

You know... there are plenty of actual fricking americans you could hire that could do just as good if not better work and communicate easier, but nooooo
Posted by PetroAg
Member since Jun 2013
1626 posts
Posted on 2/14/25 at 9:11 am to
Trump should tax companies that offshore American jobs to Indian labor farms. Call centers are one thing, but now high dollar engineering jobs are being offshored. Exxon has a well surveillance center somewhere over there that are taking away previously American jobs. All to save a dime while exploiting American resources.
Posted by WeareLATech
Member since Sep 2021
393 posts
Posted on 2/14/25 at 9:35 am to
quote:

In IT there are no savings, because that 80% savings is taking about twice as many people back here to fix the mess that they made.


As someone that works for a msp.

Do not hire an Indian call center to field calls.
Posted by Wally Sparks
Atlanta
Member since Feb 2013
31484 posts
Posted on 2/14/25 at 9:41 am to
quote:

We had a guy interview for multiple positions posing as different family members. His goal was to get his dad and brother a job; and the interviewee would do all 3 jobs.


How did he expect not to get caught?
Posted by LemmyLives
Texas
Member since Mar 2019
9953 posts
Posted on 2/14/25 at 9:49 am to
quote:

high dollar engineering jobs are being offshored.

Tech here, you're 25 years too late. Importing H1Bs who essentially can't quit or bitch about work conditions, or demand more pay if they're good, has always been a thing. We've got nine people at a client doing work that I could do in my down time that I spend posting on TD as we speak.
Posted by KirbySmartass
Member since Jul 2020
2490 posts
Posted on 2/14/25 at 9:58 am to
quote:

They made everything more difficult than it had to be.


Spot on in my experience. What used to take 1 communication now takes 6, it’s maddening. I half way think our Indian contractors are intentionally incompetent so that we end up getting frustrated and handing it ourselves.
Posted by LSUtoBOOT
Member since Aug 2012
16361 posts
Posted on 2/14/25 at 10:01 am to
quote:

They are at least in an office building with all their other miserable coworkers in India.

At about 25% of the going rate in the US.
Posted by LSUFanHouston
NOLA
Member since Jul 2009
39109 posts
Posted on 2/14/25 at 10:06 am to
I work with people who work from home, and I work with people who work from India.

100 times out of 100, it is easier to work with those who work from home. They are smarter, they are easier to get in touch with, and you don't have a massive communication barrier.

But I guess in the eyes of Bank CEOs... at least the Indians are in the real estate being either paid for, or used at collateral for the money the bank lended out.
Posted by Cuz413
Member since Nov 2007
9106 posts
Posted on 2/14/25 at 10:09 am to
quote:

Quality of work product is a valid complaint, however


Hire Indians to analyze process data has been an absolute struggle. I get the feeling it's a fad or some upper mid manager's pet project so the obvious gets ignored.

Also, with so many companies investing in Indian canters, the demand is going up, so is the pay.

I am also skeptical of their actual knowledge on subjects of planning work, analyzing process variables, analyzing valve, pump, compressor, exchanger data from afar and not being able to go in the field.

Seems like this is where if I have an American engineer, I can train an LLM or other machine learning to look for leading indicators of equipment failure and have the AI provide alerts for an engineer to evaluate and go in the field as well as talk to other production reps about what's happening in the unit.

Reminds me of when China was so cheap, then over time the cost of raw goods became almost a push to the bottom line. It'll come full circle
Posted by Klark Kent
Houston via BR
Member since Jan 2008
69511 posts
Posted on 2/14/25 at 10:10 am to
quote:

At about 25% of the going rate in the US.


at about 10% rate of role effectiveness.

you get what you pay for
Posted by LSUFanHouston
NOLA
Member since Jul 2009
39109 posts
Posted on 2/14/25 at 10:11 am to
quote:

And if the projects haven’t been getting done, how have you waited 4 years before moving people back to the office?


Because that isn't the issue.

The issue is companies don't want to pay for office space they are not using. Landlords are not letting them out of leases, because they don't have any other potential companies to use the space. For companies that own their space, they often have debt attached to it.

There's about to be a huge reset in commerical real estate debt, with loans coming due and will need to be renegotiated with higher rates. There's going to be a lot of pressure for companies to walk away from this debt and buildings when rates go up.

That's why Chase is pushing return to work so much. Their loans are in serious danger.
Posted by LSUFanHouston
NOLA
Member since Jul 2009
39109 posts
Posted on 2/14/25 at 10:13 am to
quote:

We have specific T&C’s in engagement letters with some clients that explicitly say we can’t offshore their data.


Yup. We have a number of clients that refuse to let their data leave the US.
Posted by LSUFanHouston
NOLA
Member since Jul 2009
39109 posts
Posted on 2/14/25 at 10:21 am to
quote:

My company reshored a lot of our basic IT operations back to America after trying Indian workers. While they were very knowledgeable at technical processes, there customer service skills and there lack of common sense turned off a lot of our employees and customers. They made everything more difficult than it had to be. Fixing a software glitch turned into a weekly and long affair. The decrease in labor costs is often negated by the loss of time and customers.


We are dealing with this exact issue. Maybe if they never had to talk to people, they could do a good job, but an IT help desk kinda requires that skill.
Posted by MrWhipple
West of the Mississippi
Member since Jun 2016
984 posts
Posted on 2/14/25 at 10:21 am to
quote:

How did he expect not to get caught?


The two hiring managers were comparing notes on their interviewees and recognized similarities. One manager scheduled a follow up interview that both managers attended. Interviewee denied that he was the same person. They will say anything to get hired.
Posted by KirbySmartass
Member since Jul 2020
2490 posts
Posted on 2/14/25 at 10:44 am to
quote:

They will say anything to get hired.


I found this article about the fundamental differences in our cultures to be very interesting. I find it difficult to work with people who have no problem lying to my face.
India: It’s Worse Than You Think
Posted by Wally Sparks
Atlanta
Member since Feb 2013
31484 posts
Posted on 2/14/25 at 10:54 am to
quote:

I find it difficult to work with people who have no problem lying to my face.


Back in my Project Manager days when I had to work with a bunch of consultants on the subcontinent, the amount of bullshite I had to deal with ties into the stuff in your link.

Never. Again.
Posted by MrWhipple
West of the Mississippi
Member since Jun 2016
984 posts
Posted on 2/14/25 at 11:00 am to
They will also accept multiple job offers at the same time. Then they do not decline the additional offers until the actual start date. No show!

So all the paperwork you did has to be unwound and started again. Fuktards.
Posted by Epic Cajun
Lafayette, LA
Member since Feb 2013
35168 posts
Posted on 2/14/25 at 11:40 am to
quote:

Have any of the large company executives explained the difference of WFH vs WFI? I don’t have a job that can be done remotely so I don’t really care either way just curious.

If you can't figure out the difference on your own, then you probably will never understand.
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