Tried and true ways to deal with Cox?

How long have you been a customer consecutively?

They can be hard to deal with. By the time I sit on hold forever and hear all of Hall and Oates greatest hits, I forget what it was I was calling for in the first place.

Cox sucks arse.

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Didn't work for me. Lady on the phone just said, "Okay, well I'll get your cancellation started then"

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And did you cancel or did she call your bluff? They've done it so much they can usually tell how far a person is willing to go. Sometimes you have to go all the way to the very end before they finally say "OK, OK, let's see if there's a way to keep your business"

Put your head between your legs and kiss your arse goodbye.

- First off, you want to speak to the "retention department." They're the ones that apply the discounts to keep your business.
- Tell them you're not liking what you're seeing with the bill steadily creeping up all the time, and ask if there are any promotions available.

I got a good promotion and rate, then asked them to lock that price for a 2-year contract. It's still valid as long as I don't cancel a major service.

And if you do use the scorched earth approach (threaten to swap to dish) and they act like they don't care, call them out on it. "Wow, so Cox really doesn't care about my business one way or the other? I guess I see what Cox thinks of their customers!" If these calls are recorded they shouldn't be happy about their supervisor hearing that conversation...
Good luck dude!

You have to be like this old woman..

LINK

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once you switch to satellite you Will be pissed at yourself for having cable so long .

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And what exactly is so much better about satellite?