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re: The Prior Authorization Process for Medicine

Posted on 3/6/24 at 9:07 pm to
Posted by LSUFanHouston
NOLA
Member since Jul 2009
37134 posts
Posted on 3/6/24 at 9:07 pm to
quote:

You are at the mercy of your insurance company. A physician can write any prescription that is appropriate


My doctor is great but they are part of The Big O now and the staff isn’t the best at this stuff
Posted by TexasTiger89
Houston, TX
Member since Feb 2005
24322 posts
Posted on 3/6/24 at 9:12 pm to
I feel your pain
Posted by Puffoluffagus
Savannah, GA
Member since Feb 2009
6105 posts
Posted on 3/6/24 at 9:23 pm to
Prior authorization is just another tool to save insurance companies money and that's it.
It's an onerous and inefficient process that's bad for doctors, patients, pharmacists but good for insurance companies.

Additionally, it's unpaid work for doctors and their staff. There's a reason many offices are starting to make patients come in to watch them fill out or perform prior auths, or charging extra fees for the paper work involved in prior auths. In medicine, it's not the norm to be able to bill patients for work performed outside of the office visit.
Posted by StringedInstruments
Member since Oct 2013
18429 posts
Posted on 3/6/24 at 9:27 pm to
quote:

My issues came right back after I started taking it too. Accredo and Express Scripts should be forced out of business for the shady stuff they pull.


Y’all are scaring me. I use ACCREDO for Dupixent. It’s been fine so far, but I definitely didn’t like the insane process it took to get my first dosage.

I do have SaveOnSP though. Not sure if that will affect any unexpected bills.
Posted by gizmothepug
Louisiana
Member since Apr 2015
6498 posts
Posted on 3/6/24 at 9:30 pm to
Pharmaceutical companies don’t give a damn about anyone, they just want you to live a little longer so they can make a little more money off of you. You don’t have to go back far to see a famous NFL player advertising a shot for what’s now nothing more than a cold for most people in 2024. Tobacco companies can’t advertise on TV anymore but the companies that magically appeared with a so-called vaccine, can continue to promote a lie.
Posted by Hopeful Doc
Member since Sep 2010
14965 posts
Posted on 3/6/24 at 9:42 pm to
quote:

It's times like this when I really wonder if we would not be better off going back to using insurnance only for major issues



The two things that would fix the system quickly are
this (1) and patients paying bills outright and going through their insurance company themselves for reimbursement. Insurance companies don’t care if a doctor is pissed about a delay in payment or denial of payment. But I would dare them to deny millions of paying customers with feet to walk away and see how long the charade lasts.




They are also two things that are never going to happen.
Posted by Bourre
Da Parish
Member since Nov 2012
20288 posts
Posted on 3/6/24 at 9:46 pm to
quote:

My doctor is great but they are part of The Big O now and the staff isn’t the best at this stuff


A good nurse can help expedite the appeals process for doctors and patients. It’s work but a nurse who has experience navigating the system (insurance companies) is a valuable asset to a physician and his office. The problem is these nurses get overworked and turnover becomes an issue, especially if they aren’t paid shite.

The problem for you is the Big O is notorious for overworking and underpaying their staff which leads to high turnover
This post was edited on 3/6/24 at 9:48 pm
Posted by Bourre
Da Parish
Member since Nov 2012
20288 posts
Posted on 3/6/24 at 9:51 pm to
You can blame the pharmaceutical companies for a lot of shite but prior authorizations ain’t one of them. In fact, I would bet that pharma companies would love to get rid of the prior authorization process. It slows down the point of sale for them too
Posted by cwil177
Baton Rouge
Member since Jun 2011
28437 posts
Posted on 3/6/24 at 10:27 pm to
I think there was some legislation passed recently that sets a limit on the time insurance has to process a PA. I’ve been going through the same process as OP and have not been able to get medicine I take every two months via infusion because of this ridiculousness. It’s incredible that the allow this to happen.
Posted by Bama Bird
Member since Dec 2011
Member since Mar 2013
19043 posts
Posted on 3/6/24 at 10:35 pm to
quote:

It occurs to me that I am at the mercy of three different groups... my doctor, the pharmacy, and the insurance company. I have absolutely no control ove the process... basically I just have to wait for multiple people to do their jobs.


Most use CoverMyMeds which is a portal that allows all three to communicate about PAs. The biggest headache is that the physician's office has to be balls-fricking perfect or it'll get denied, and the vast majority are being submitted by the office staff (who are, frankly, barely literate in many cases).

They really don't take too long unless you have a weird plan. I'd say 3-5 business days if everything goes perfectly. If they deny it immediately, contact the plan to find out what the office did wrong because that's 99% likely the reason
Posted by Bama Bird
Member since Dec 2011
Member since Mar 2013
19043 posts
Posted on 3/6/24 at 10:37 pm to
quote:

You can blame the pharmaceutical companies for a lot of shite but prior authorizations ain’t one of them. In fact, I would bet that pharma companies would love to get rid of the prior authorization process. It slows down the point of sale for them too



Yeah it's entirely a plan thing. One PBM I had required a PA for Adderall, but also required that I get brand... it made no sense. The labor costs to do that PA were more expensive than paying out at 100% for the very very short duration I even had that plan
Posted by gizmothepug
Louisiana
Member since Apr 2015
6498 posts
Posted on 3/6/24 at 10:53 pm to
quote:

You can blame the pharmaceutical companies for a lot of shite but prior authorizations ain’t one of them.


Prior authorization was the point for the OP, but I went left with my post. But, everything I said is true.
Posted by 6R12
Louisiana
Member since Feb 2005
8674 posts
Posted on 3/6/24 at 10:55 pm to
Don't you just love when the DR prescribes you the needed meds and the insurance won't agree. Or how about when they RX you to take 1 per day of a tablet and the insurance only allows you to receive 20 per month and not allow you to purchase any extras for the days not covered without insurance? What am I supposed to do the other 10 days per month?
Posted by Hopeful Doc
Member since Sep 2010
14965 posts
Posted on 3/6/24 at 11:02 pm to
quote:

eah it's entirely a plan thing. One PBM I had required a PA for Adderall, but also required that I get brand... it made no sense. The labor costs to do that PA were more expensive than paying out at 100% for the very very short duration I even had that plan


It, sadly, makes perfect sense for a few reasons:
1) the drug companies don’t pay what you would pay for branded drugs. They’re allowed to make deals to get branded drugs cheap to not allow the generics on formulary (or in other words, two competing drug companies exist, one pays a huge amount to the PBM to be the exclusive med on the formulary and the competitor not being covered. The company now has the money with which to buy the drug for cheap). I have a friend who used to work in the lab that made a specific drug. An Indian company infringed on their patent. There was a settlement. One of the final terms of the settlement was for the Indian company to be allowed to sell the drug, but it required them to do so at a much HIGHER price than originally intended (roughly the price of the branded medication that they conveniently quit producing because they were getting paid by the generic maker who was now making huge margins)


2) the process isn’t about anything but finding new reasons to deny coverage. They don’t care what you need or what’s indicated. They care about 1 in every 20-30 getting set aside and a different, more favorable (to them) medication being prescribed.


Here’s an old article that gives decent overview into a handful of the practices. Here is a short, funny video with an overview of some of the practices.
Posted by Hopeful Doc
Member since Sep 2010
14965 posts
Posted on 3/6/24 at 11:05 pm to
quote:

Or how about when they RX you to take 1 per day of a tablet and the insurance only allows you to receive 20 per month and not allow you to purchase any extras for the days not covered without insurance? What am I supposed to do the other 10 days per month?



To paraphrase the great Dr Will Flanary:
To them, you’re not a person. You’re a flesh-colored moneybag meant to pay them as much money as possible while your healthy and then (hopefully, or with some mild assistance through the denial of critical components of healthcare like you mention) die abruptly.
Posted by gizmothepug
Louisiana
Member since Apr 2015
6498 posts
Posted on 3/6/24 at 11:07 pm to
quote:

Don't you just love when the DR prescribes you the needed meds and the insurance won't agree. Or how about when they RX you to take 1 per day of a tablet and the insurance only allows you to receive 20 per month and not allow you to purchase any extras for the days not covered without insurance? What am I supposed to do the other 10 days per month?


That’s the American healthcare system. I’m not saying we need to go the Canadian healthcare system but if we can send billions around the world every year, it seems like we could take care of our own. I’m simply saying our taxpayer money should be spent on Americans First before said money leaves this country.
Posted by PurpleandGold Motown
Birmingham, Alabama
Member since Oct 2007
22001 posts
Posted on 3/6/24 at 11:23 pm to
PAs take 24-48 hours and are valid for a year.

So it's really a minor inconvenience most of the time.
Posted by imjustafatkid
Alabama
Member since Dec 2011
50574 posts
Posted on 3/6/24 at 11:26 pm to
quote:

It's times like this when I really wonder if we would not be better off going back to using insurnance only for major issues (at a much reduced premium cost) and we just handle our own for drugs and doctor visits etc.


Of course this would be better. You can thank Obama, the Dems, and everyone who voted for them.
This post was edited on 3/7/24 at 6:53 pm
Posted by FlyFishinTiger
Fayetteville,AR
Member since Mar 2021
703 posts
Posted on 3/7/24 at 8:53 am to
It was very difficult to get much needed medicine for patients (sometimes basic medication that used to be much less expensive).
Posted by concrete_tiger
Member since May 2020
6028 posts
Posted on 3/7/24 at 8:59 am to
Insurances companies suck. All of them.

In addition to the constant authorizations or other hoops, I love it when they swap an RX with a generic and claim there is no difference.

Except when there is clearly a difference, and you have to get other paperwork and your doctor to approve the brand name.

Do people that work for insurance companies have to use their own insurance plans?
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