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So this happened at work today

Posted on 4/19/17 at 5:53 pm
Posted by kjntgr
Baton Rouge
Member since Jan 2004
9017 posts
Posted on 4/19/17 at 5:53 pm
I'm a pharmacist at a retail chain and a lady comes in with a prescription bag and a medication bottle

She says she picked up her medication yesterday and didn't realize until she got home the wrong medication was in the bag. Our records show we dispensed DRUG A. Drug A is what she wanted but claims the bag contained drug B.

The bottle she says was in the bag had only 19 pills (out of 30) and the date on it was 3/3/16.

So basically she went home. Took the correct drug out of the bag. Grabbed a year old bottle of a drug she's not taking anymore and tried to say that was in her bag.

When we said that's impossible to have been in that bag she says "you calling me a liar"?

What would you have done
This post was edited on 4/19/17 at 5:54 pm
Posted by X123F45
Dictated not Read
Member since Apr 2015
30030 posts
Posted on 4/19/17 at 5:54 pm to
Pretty sure the guy posted your picture in the other thread. You going to jail baw.
Posted by Displaced
Member since Dec 2011
33054 posts
Posted on 4/19/17 at 5:54 pm to
Called her a liar
Posted by tigamike
Member since Jun 2005
5223 posts
Posted on 4/19/17 at 5:54 pm to
Said "yep"
Posted by X123F45
Dictated not Read
Member since Apr 2015
30030 posts
Posted on 4/19/17 at 5:54 pm to
Pretty sure the guy posted your picture in the other thread. You going to jail baw.
Posted by Elleshoe
Wade’s World
Member since Jun 2004
143780 posts
Posted on 4/19/17 at 5:54 pm to
Had her leave and then if she didn't wait on 12
Posted by SanJoseTigerFan
San Jose, CA
Member since Feb 2013
2505 posts
Posted on 4/19/17 at 5:54 pm to
Yes
Posted by Evil Little Thing
Member since Jul 2013
11637 posts
Posted on 4/19/17 at 5:55 pm to
Yikes. What was drug B? Something good?
Posted by kjntgr
Baton Rouge
Member since Jan 2004
9017 posts
Posted on 4/19/17 at 5:55 pm to
When we said "there's only 19'pills in here" she says I don't know what goes on back there

After the fact I wanted to say "well we have no idea what goes on at your home"
Posted by kjntgr
Baton Rouge
Member since Jan 2004
9017 posts
Posted on 4/19/17 at 5:56 pm to
No controlled medications involved
Posted by Displaced
Member since Dec 2011
33054 posts
Posted on 4/19/17 at 5:57 pm to
So what did you do?
Posted by JawjaTigah
On the Bandwagon
Member since Sep 2003
23003 posts
Posted on 4/19/17 at 5:58 pm to
I would have offered to call in the police.
Posted by Jack Daniel
Gold member
Member since Feb 2013
29689 posts
Posted on 4/19/17 at 5:58 pm to
I don't appreciate you sharing a story about my wife on the internet. I will be contacting HIPPA.
Posted by Amazing Moves
Member since Jan 2014
6174 posts
Posted on 4/19/17 at 5:58 pm to
I would have given that lady a lifetime supply of plan B to discourage her from procreating.
Posted by SEClint
New Orleans, LA/Portland, OR
Member since Nov 2006
49487 posts
Posted on 4/19/17 at 5:59 pm to
quote:

I'm a pharmacist at a retail chain and a lady comes in with a prescription bag and a medication bottle 


Why has alprazolam recently changed its shape/structure?
Posted by Winston Cup
Dallas Cowboys Fan
Member since May 2016
66985 posts
Posted on 4/19/17 at 5:59 pm to
quote:

What would you have done

Brought back something in the same bottle at least.

Pharmacists are like parking lot attendants of an automated parking garage in the medical world. They would never know
Posted by kjntgr
Baton Rouge
Member since Jan 2004
9017 posts
Posted on 4/19/17 at 5:59 pm to
I was actually floating at another store, not my home store, the other pharmacist was at her home store and she handled the entire situation


She gave her what she wanted

I was so pissed
Posted by Adam4848
LA
Member since Apr 2006
19848 posts
Posted on 4/19/17 at 6:00 pm to
So what did you do?

Edit: you wizard ^
This post was edited on 4/19/17 at 6:02 pm
Posted by forksup
Member since Dec 2013
8817 posts
Posted on 4/19/17 at 6:00 pm to
If it's not controlled and inexpensive, fill it with the correct drug and quantity.

If it's controlled or expensive, have the manager pull out the video from yesterday.
Posted by DanW1
Member since Jan 2013
1126 posts
Posted on 4/19/17 at 6:00 pm to
quote:

What would you have done


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