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Started By
Message
Restaurant wait time question
Posted on 5/22/22 at 5:31 pm
Posted on 5/22/22 at 5:31 pm
So I go to Chimes East a couple of times a week as it is close to work. Every time I go not matter the time of day I’m told that it would be a minimum 30-45 minute wait while there are numerous tables available. Then without fail I’m seated within 5-10 minutes. Why do restaurants consistently do this at the risk of losing business due to the long wait especially during lunch hour? Happens at other restaurants as well
Serious question to restaurant OTers. Why do they do this?
Serious question to restaurant OTers. Why do they do this?
27
Posted on 5/22/22 at 5:32 pm to foj1981
First world/Gen Z board
Posted on 5/22/22 at 5:32 pm to foj1981
The hostess doesn't get tipped and couldnt care less if you leave.
This post was edited on 5/22/22 at 5:33 pm
Posted on 5/22/22 at 5:36 pm to foj1981
1. Probably short staffed so they only are able to use so many tables.
2. They tell you 30-45 wait in order to discourage you & make you leave as they are short staffed & are having a hard time keeping up.
3. I hope you are enjoying your post China virus Bidens America.
2. They tell you 30-45 wait in order to discourage you & make you leave as they are short staffed & are having a hard time keeping up.
3. I hope you are enjoying your post China virus Bidens America.
Posted on 5/22/22 at 5:36 pm to foj1981
The Chimes East crowd 
Posted on 5/22/22 at 5:37 pm to foj1981
The Chimes east is crazy successful, whatever they are doing is working.
I would prefer an accurate wait time but I it is always preferable to under promise than to over promise.
I would prefer an accurate wait time but I it is always preferable to under promise than to over promise.
Posted on 5/22/22 at 5:41 pm to armsdealer
I generally go at 2ish. Place is 2/3 empty. It’s not a staffing issue then
Posted on 5/22/22 at 5:42 pm to Hetfield
What Hatfield noted might have some truth to it.
They also might be just trying to take the thinking out of the seat time guesstimate for the dumbass hostesses. When the manager gets his arse chewed out several times from people waiting longer that the time given, they might just figure it’s better to give a standard time frame that will be sure to give a cushion
They also might be just trying to take the thinking out of the seat time guesstimate for the dumbass hostesses. When the manager gets his arse chewed out several times from people waiting longer that the time given, they might just figure it’s better to give a standard time frame that will be sure to give a cushion
Posted on 5/22/22 at 5:43 pm to foj1981
The employees don’t feel like dealing with the crowd and are hoping you leave. Chimes East is especially bad with this.
Posted on 5/22/22 at 5:46 pm to foj1981
Chimes East is a shitshow. I avoid it entirely.
Posted on 5/22/22 at 5:50 pm to foj1981
because if they told you it was going to be 5min and it was 25, you'd lose your shite
Posted on 5/22/22 at 5:50 pm to foj1981
Age old strategy….under promise, while you over-deliver. Under what other circumstances could you be happy with a 25 minute wait time?
Posted on 5/22/22 at 5:52 pm to foj1981
quote:
numerous tables available
That doesn’t mean there is a server there to serve you
Posted on 5/22/22 at 5:52 pm to foj1981
Those are kids who don’t know and don’t care. They just make up a time.
Posted on 5/22/22 at 5:55 pm to foj1981
Chimes East:
"Today's special is something fried with etouffee dumped on top with mashed potatoes."
"Today's special is something fried with etouffee dumped on top with mashed potatoes."
Posted on 5/22/22 at 5:57 pm to Lester Earl
quote:
because if they told you it was going to be 5min and it was 25, you'd lose your shite
Review control.
If they say wait is 45 minutes and wait ends up being 45 minutes, a negative review just tells people how popular and busy they are.
But if they say 45 and it ends up being ten? Wellll look at how efficient they are.
Posted on 5/22/22 at 6:05 pm to foj1981
Went to some hippy place in Austin and they told us 20 to 25 minutes and it was over an hour. That was infinitely more annoying.
Posted on 5/22/22 at 6:07 pm to foj1981
Why don’t you just sit at the bar like the rest of us trash?
Posted on 5/22/22 at 6:18 pm to foj1981
"Cartwright"!
Posted on 5/22/22 at 6:25 pm to LT
quote:
Chimes East: "Today's special is something fried with etouffee dumped on top with mashed potatoes
Damn, that sounds good!
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