Notifications of someone trying to access my banking app

If you got email notifications, those emails are frequently scams to lure you into clicking a button in the email and providing your credentials to a fake website.

I’ve gotten notifications from banks where I don’t have accounts. Scams

Should’ve changed over to Patriot Federal Credit Union, mate

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I got two notifications over the holiday weekend of someone unsuccessfully trying to access my bank account through my app.

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It is sleight of hand. Jody uses it to hold your attention while he makes a deposit in your wife.

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I have now notified the bank, followed their instructions to change my password, and ensured that this has been noted in my account. Am I good now? Also, is there any way to determine the IP address that those attempts came from? I asked the bank, and they said that they don’t track IP addresses.

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when people ask me why i dont use a local/small town bank, these are always my reasons

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when people ask me why i dont use a local/small town bank, these are always my reasons

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There are definitely pros and cons for both. I have been very happy with this small, regional bank. This is the first incident of any kind that I’ve had in ten years.

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This is the first incident of any kind that I’ve had in ten years.

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that you know of

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pros and cons

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Nope. Those local advantages are gone

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very happy

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first incident

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There are ZERO times I have no service, especially with fraud, using big boy like Chase

Don't believe a fraud alert unless u login to app and see security notification there.

Two step authentication
Text alerts from unrecognized device
Text alerts.for certain txn criteria
CHANGE YOUR EMAIL PASSWORD OF ANY EMAIL TIES TO ACCOUNT

And for fricks sake, use a freaking VPN at all times. It's access to all of your finances that you're leaving unprotected!

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I asked the bank, and they said that they don’t track IP addresses.

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They track IPs, they just don't give that info out to the public. How else do you explain whenever you log in from an unkown device or different IP it asks for a secondary verification like text or push notification.

I would speak to their security or fraud department and just tell them it wasn't you, lock your account, change your password, and hold on to your butt.

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when people ask me why i dont use a local/small town bank, these are always my reasons

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Are you referring to his note about tracking IP addresses? Because if so, the big national banks aren’t much better. They might track all of that info but they have zero interest in providing it or otherwise assisting with any sort of active fraud prevention on the part of the customer.

Fun story, someone opened a bank account in my wife’s name, in another state. Then they transferred several thousand dollars out of our joint account, turned around and withdrew it as cash. This is Chase.

It eventually gets flagged as fraudulent activity (of course not until after they have the cash). We go in and sit down with a banker to sort it all out. They change our account numbers and issue new cards. We start asking questions:

How does someone 1,000 miles away open an account in her name (when she already has a long history with them in LA) without raising an immediate red flag? They can’t say.

How does someone then transfer thousands of dollars and withdraw it all the same day without raising an immediate red flag? They can’t say.

How, exactly, did they gain access to our joint account after opening the new account? They can’t say.

What documentation/information did they provide at the other bank? We need to know exactly what info is compromised. SSN? Account #? Debit card #? DL #? DOB? Were there any security questions compromised? They can’t say.

Will we receive any further information once Chase completes their internal investigation? No.

We got our money back but they had zero interest in providing any information that could help us determine our risks moving forward.

Inside job bruh. If not, someone absolutely had an id. And definitely had to have her ssn.

Get lifelock, or like me Aura. These things scan weekly for accounts opened, hacked, etc etc.

I'm floored when people don't use a vpn, Aura, and available alerts from Chase.
As stated before, change the password to your email accounts also. You should have recueved welcome emails etc.

I'm leaning inside job somehow