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re: My boss told a colleague to stop saying “no problem.”
Posted on 2/26/20 at 11:31 pm to TigerMonkey
Posted on 2/26/20 at 11:31 pm to TigerMonkey
quote:But the "no problem" wasn't directed at a customer, it was internal to the company.
Sounds like boss man has done some customer service training with the Ritz Carlton. This is definitely a phrase you stay away from.
I know, sounds silly, but little things like this can make a huge difference in a customers experience.
0
Posted on 2/26/20 at 11:37 pm to 3morereps
I actually force myself to say, "You're quite welcome."
I miss the propriety we all used to have.
I miss the propriety we all used to have.
Posted on 2/26/20 at 11:38 pm to 3morereps
I worked for a dumb arse Drilling Superintendent that did not want anyone to use the word "hope". We all made a joke about there being no hope for us or the rig.
Posted on 2/26/20 at 11:48 pm to Tchefuncte Tiger
quote:Boomers and older don't see the problem with "you're welcome" because it is the tried-and-true formulaic response. But if you get upset because someone doesn't respond to your "thank you" the way you want them to, then it was a fake-arse "thank you" to begin with. And to younger people, "you're welcome" comes across as saying "yes, I understand that my help is deserving of thanks, but you are welcome to it anyway". Whereas something like "no problem" kind of minimizes what was done, as in "it really wasn't a problem, so no thanks is necessary". Put another way, older people feel like whenever they help another person, they have gone out of their way and deserve praise, while younger people feel that helping one another is expected and absolutely not a problem to do.
When somebody says "thank you," the correct response is "you're welcome."
Posted on 2/27/20 at 12:07 am to 3morereps
Tell your friend to start saying 'NP' and the boss will long for the day he heard 'No Problem'. And I agree with whoever said that there is a problem if he has to get someone to scan an emailed document. Let me guess.... boss gets his lil gal to print out all his emails each morning so he can keep up to date on things?
Posted on 2/27/20 at 1:58 am to 3morereps
It’s one of many weird work sayings.
Like after getting a thank you, one replies, “it’s my pleasure.” Really? You got pleasure from it? Were you jacking off the whole time, weirdo? What kind of nerd/douche gets pleasure from this shite!?
“No problem.” Wow, glad my simple fricking request was not a “problem” for you considering I subsidize your fricking LIFE.
“Will do”. Oh, you will?? Considering I just told you to fricking do it, it’s refreshing to hear that you will, in fact, do it. WTF. Thanks.
Like after getting a thank you, one replies, “it’s my pleasure.” Really? You got pleasure from it? Were you jacking off the whole time, weirdo? What kind of nerd/douche gets pleasure from this shite!?
“No problem.” Wow, glad my simple fricking request was not a “problem” for you considering I subsidize your fricking LIFE.
“Will do”. Oh, you will?? Considering I just told you to fricking do it, it’s refreshing to hear that you will, in fact, do it. WTF. Thanks.
Posted on 2/27/20 at 5:13 am to 3morereps
I have never understood some people in mgmt.
To be such pricks for no other reason than to be a prick is mind boggling to me. Why?
frick that guy
To be such pricks for no other reason than to be a prick is mind boggling to me. Why?
frick that guy
Posted on 2/27/20 at 5:25 am to 3morereps
How about someone says "thank you" and you reply "Anytime!" That's very common in my world too and doesn't seem inappropriate. You're welcome is a strange phrase but I do use it often. No problem doesn't bother me in the least either. .
Posted on 2/27/20 at 6:15 am to 3morereps
My company put us all through customer service training ya few years back. You’re welcome is proper response to Thank you.
No problem sounds like something you’d hear from a fast food or Walmart employee.
No problem sounds like something you’d hear from a fast food or Walmart employee.
Posted on 2/27/20 at 6:21 am to 3morereps
No problem is less offensive than "you're fine". My employee saying this phrase has conditioned me never to express any sort of honest regret over how something goes.
Posted on 2/27/20 at 6:27 am to TigerSaintInDallas
quote:
The other day, my boss asked me if I had done something she asked me to do. I said I hadn’t gotten around to it. She said I shouldn’t say that and should instead say ‘it’s in my queue’.
First problem, female boss. Hand her a Kotex.
I had a professor in college who literally handed out coin shaped pieces of wood with the word “Tuit” on them!
Posted on 2/27/20 at 6:30 am to Rza32
quote:
Boss is right. Same as when people say, “To be honest,” so were you lying about everything else?
I say this with absolute candor,
Posted on 2/27/20 at 6:33 am to 3morereps
Boomers outing themselves in this thread
Posted on 2/27/20 at 6:35 am to 3morereps
if he doesnt prefer pleasant informalities then simply be blunt and direct with him.
the job/task assigned was very not difficult and not a burden on my day. I did it because you are a superior but it in fact brought me no fulfillment of any kind. Occasionally tasks like this one cause me to rethink my occupation and employment status here.
the job/task assigned was very not difficult and not a burden on my day. I did it because you are a superior but it in fact brought me no fulfillment of any kind. Occasionally tasks like this one cause me to rethink my occupation and employment status here.
Posted on 2/27/20 at 6:36 am to 3morereps
Tell him to try “sah dah tay, ma damie. See ya on it runny tine”
Posted on 2/27/20 at 6:47 am to burdman
quote:
The shite that people let bother them is hilarious
It’s a curse. I have waiters and service people tell me all the time “I’ll be with you momentarily.” Well we both know that sweetie, but when are you returning to our table?
(There is a difference between “momentarily” and “in a moment”)
Posted on 2/27/20 at 6:51 am to 3morereps
quote:
My boss told a colleague to stop saying “no problem.”
Next time just hit him with the classic “Totes Magotes”
This post was edited on 2/27/20 at 6:52 am
Posted on 2/27/20 at 6:59 am to TDcline
“Ey ... Fuggetabout it”
Posted on 2/27/20 at 7:03 am to Havoc
quote:
Will do”. Oh, you will?? Considering I just told you to fricking do it, it’s refreshing to hear that you will, in fact, do it. WTF. Thanks.
It’s an acknowledgement.
Posted on 2/27/20 at 7:13 am to 3morereps
I've kind of stopped sending the no problem / your welcome email.
The thanks email is basically the confirmation email that the task has been completed / documents / info delivered. No need to clutter up people email with additional pleasantries.
The thanks email is basically the confirmation email that the task has been completed / documents / info delivered. No need to clutter up people email with additional pleasantries.
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