- My Forums
- Tiger Rant
- LSU Recruiting
- SEC Rant
- Saints Talk
- Pelicans Talk
- More Sports Board
- Fantasy Sports
- Golf Board
- Soccer Board
- O-T Lounge
- Tech Board
- Home/Garden Board
- Outdoor Board
- Health/Fitness Board
- Movie/TV Board
- Book Board
- Music Board
- Political Talk
- Money Talk
- Fark Board
- Gaming Board
- Travel Board
- Food/Drink Board
- Ticket Exchange
- TD Help Board
Customize My Forums- View All Forums
- Show Left Links
- Topic Sort Options
- Trending Topics
- Recent Topics
- Active Topics
Started By
Message
Modern customer service is trash
Posted on 6/29/26 at 6:12 pm
Posted on 6/29/26 at 6:12 pm
I’m trying to deactivate my voicemail bc of the relentless spam voice messages in my inbox. And no one in my contacts ever leave a voice mail. Upon researching the internet, I was told it can be done only through the mobile provider.
I call the phone company. It’s a 15 min wait. I get someone on the line with an Indian accent “Kimmy”. She asks me why in calling and the reason. I tell them. She asks for my 6 digit pin to pull up my acct. I don’t ever recall having one. I tell her I can verify via address, social. Nope, only through the special pin. She tells me I can do it at the local store. I drive to one and walk in. There are 3 employees and no customers. No one knows how to deactivate the voicemail. They can however reset my special pin. So I call the phone company again. 30 min wait this time. A get someone with a Hispanic accent. No mentions of the special pin. He just asks for my name and deactivated the voicemail. I feel like I won the lottery for requesting something so simple.
I call the phone company. It’s a 15 min wait. I get someone on the line with an Indian accent “Kimmy”. She asks me why in calling and the reason. I tell them. She asks for my 6 digit pin to pull up my acct. I don’t ever recall having one. I tell her I can verify via address, social. Nope, only through the special pin. She tells me I can do it at the local store. I drive to one and walk in. There are 3 employees and no customers. No one knows how to deactivate the voicemail. They can however reset my special pin. So I call the phone company again. 30 min wait this time. A get someone with a Hispanic accent. No mentions of the special pin. He just asks for my name and deactivated the voicemail. I feel like I won the lottery for requesting something so simple.
11
Posted on 6/29/26 at 6:14 pm to PeteRose
I think I would have just said screw it and just not used it anymore. 
Posted on 6/29/26 at 6:14 pm to PeteRose
It’s never occurred to me that deleting your voicemail is even a thing.
Posted on 6/29/26 at 6:30 pm to PeteRose
Just call your self, leave a bunch of voicemails till it says, “The mailbox is full and can no longer accept new messages, goodbye.”
Done.
Done.
Posted on 6/29/26 at 6:31 pm to PeteRose
Had a question for a company today (that just happens to have their headquarters in UT). Two options were phone call and Chat. I was at work and didn't want to disturb my neighbors so I opted for chat. Well, it was an AI chatbot. It was awful. After 5-10 mins and I don't know how many, "I know it can be frustrating..." messages I said, "Can you connect me to a real person?" Well, the real person was worse than the chatbot. lol. They didn't like it when I said, "Your Corporate office is only about 15-20 mins from my house, If you can't help me, maybe I'll just drive there and ask them. From the time I've taken online with you, I could have been there already.." After a bit of a pause, I got this reply...
"Unfortunately, our corporate offices are not open to the public...."
Out of frustration, I called the corporate phone number and after about 15 mins are so, the young man on the line (with a pleasant Utah accent) was able to solve my problem. Apparently, I made some good decisions 2.5 years ago when I signed up with them and they were able to parley that into a solution. (Which I wondered why nobody I'd talked to over the past few days had offered the same deal.)
"Unfortunately, our corporate offices are not open to the public...."
Out of frustration, I called the corporate phone number and after about 15 mins are so, the young man on the line (with a pleasant Utah accent) was able to solve my problem. Apparently, I made some good decisions 2.5 years ago when I signed up with them and they were able to parley that into a solution. (Which I wondered why nobody I'd talked to over the past few days had offered the same deal.)
This post was edited on 6/29/26 at 6:32 pm
Posted on 6/29/26 at 6:32 pm to Planetarium
quote:
Just call your self, leave a bunch of voicemails till it says, “The mailbox is full and can no longer accept new messages, goodbye.”
Done.
Posted on 6/29/26 at 6:34 pm to PeteRose
Just delete your voicemail app. Mine has been full for 3 years
Posted on 6/29/26 at 6:55 pm to PeteRose
I work for a huge company & I can explain why Customer Service is dead & not coming back.
1. Companies do not want to pay decent money for Customer Service employees in America & have outsourced them to India & the rest of Asia
2. Americans for the most part do not want these jobs & can make the same money living off the government & not have to get screamed at all day by Totalitarian Karens.
3. AI, Chat, & technology are getting used more & more every day. Most people 30 & under are completely terrified by talking to anyone on the phone.
1. Companies do not want to pay decent money for Customer Service employees in America & have outsourced them to India & the rest of Asia
2. Americans for the most part do not want these jobs & can make the same money living off the government & not have to get screamed at all day by Totalitarian Karens.
3. AI, Chat, & technology are getting used more & more every day. Most people 30 & under are completely terrified by talking to anyone on the phone.
Posted on 6/29/26 at 7:01 pm to Hetfield
Third point is dead on correct!
Posted on 6/29/26 at 7:08 pm to PeteRose
Yet most Americans will still leave a tip because theyre pieces of shite in debt out their arse and scared to tell the truth.
Posted on 6/29/26 at 7:09 pm to PeteRose
Active Armor app is a beautiful thing.
Posted on 6/29/26 at 7:10 pm to Lonnie Utah
quote:Sounds like you visited Parley’s Canyon & avoided Emigration Canyon?
I made some good decisions 2.5 years ago when I signed up with them and they were able to parley that into a solution.
Posted on 6/29/26 at 7:14 pm to BabyTac
quote:
Yet most Americans will still leave a tip because theyre pieces of shite in debt out their arse and scared to tell the truth.
Nobody is tipping the customer support rep you absolute dumbass.
Posted on 6/29/26 at 7:25 pm to PeteRose
I called Sears Service to see if they could fix my gas grill. The AI kept saying they don’t fix drills. I asked for a human and it responded that no humans are available. I again asked for a human and it gave me a snarky “There are no humans available. If you ask again I will end this call”. WTF
Posted on 6/29/26 at 7:46 pm to PeteRose
“Modern customer service is trash.”
Posted on 6/29/26 at 7:51 pm to BabyTac
Described yourself perfectly.
Posted on 6/29/26 at 7:56 pm to PeteRose
T-Mobile store?
They're in a hot race with Verizon to win the award for the worst customer service.
They're in a hot race with Verizon to win the award for the worst customer service.
Posted on 6/29/26 at 9:20 pm to F1y0n7h3W4LL
Customer service in this country died about 25 years ago guys. Sad but true. Half the population is flat out stupid, other half don't care.
Page 1 of 1
Back to top
Follow TigerDroppings for LSU Football News