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re: Millennials and Zoomers, explain to me the benefits of ordering food on-line
Posted on 6/21/22 at 10:54 am to The_Duke
Posted on 6/21/22 at 10:54 am to The_Duke
quote:
P.S- I still don't understand them asking for tips for pickup
I hate tip culture, but someone uses time they'd spend on tipping customers and gets your order prepped and condiments, utensils maybe, etc. Sometimes I think it's a fair argument they didn't do much, but other times things are immaculately packaged in separate containers, etc.
1
Posted on 6/21/22 at 10:55 am to Jimbeaux
quote:Maybe I'm misunderstanding. They still have a physical location. If you use a P.O. box for an online food order (if it will even let you) you're an idiot.
Businesses often use P.O. Boxes.
quote:You can choose to have it handed to you directly as well.
I can honestly attest that I have seen many food deliveries just sitting in odd places, unclaimed, and untouched (mostly in business locations).
This post was edited on 6/21/22 at 10:58 am
Posted on 6/21/22 at 10:56 am to Pettifogger
quote:
P.S- I still don't understand them asking for tips for pickup
If you order on the app don’t they usually allow you to add the tip before checking out? That’s how I usually do it.
Posted on 6/21/22 at 10:56 am to fallguy_1978
quote:
It still baffles me that people will pay (in some cases) double the price for food to be delivered. And even if you pick it up, those services like DoorDash have marked up prices vs just calling the restaurant.
People also use those app based platforms to order food and pick it up themselves. Overpaying, since the markup on menu items are still present.
Posted on 6/21/22 at 10:57 am to Darth_Vader
Yes usually, but I thought he was just remarking on tipping for to go orders generally. I could be wrong.
Posted on 6/21/22 at 11:01 am to Jimbeaux
quote:Yeah, can't wait until we automate all those sources of errors away too.
Are you guys aware that when you order online, there is an actual person who has to read your order on the computer/ticket and/or give it to the cook, and another employee has to place all of your items in the bag, and a delivery driver needs to look in the bag and make sure it’s the right food ordered.
quote:That's where 90% of order errors occur. That's why we like to skip that step.
The only interaction that’s automated is the initial ordering.
quote:What a huge waste of time, both yours and the employee's who could be doing something productive instead.
When I order by phone, the employee will read back to me what I’ve ordered and what they have written down.
quote:Computers do all that too. And the computer remembers to tell every customer, not just when it thinks about it.
Additionally, a person might be able to give me some helpful info, like we’re out of lettuce, or the juice machine is down, or the daily specials
quote:Ah yeah they are definitely going to write/type all that shite down. The instructions for delivery will read "call on arrival" no matter what you say. You can type exactly what you want into the special instructions on an app.
Also, I could tell an actual person that my office complex/building is secured and they can call me when they get to the gate and I’ll notify security. Or maybe tell them, “Hey my apartment is around in the back and doesn’t have a number on the door,” etc.
quote:Yes because it's faster and more accurate.
You jokers would rather type all that shite out and hope it’s comprehensible rather than speak to a human being?
quote:No it's definitely a matter of you seem to just be stupid.
It’s definitely a matter of diminished communication skills and the fear of human interaction.
Posted on 6/21/22 at 11:05 am to Jimbeaux
quote:If you live in a cardboard box under the overpass, maybe you should order on the app and pick it up instead.
my point was that a mailing address is sometimes not specific enough.
quote:
Businesses often use P.O. Boxes
quote:They can be ineffective if you're stupid.
I have found that typing these location instructions into an on-line ordering system is usually ineffective for various reasons.
Posted on 6/21/22 at 11:05 am to Pettifogger
Ah. Yeah, I don’t get tipping on an order that I’m going to pick up myself. I’ll usually leave something. But not the usual 20%.
This post was edited on 6/21/22 at 11:07 am
Posted on 6/21/22 at 11:07 am to Korkstand
quote:
Additionally, a person might be able to give me some helpful info, like we’re out of lettuce, or the juice machine is down, or the daily specials
quote:This is actually his only decent point. It's a pain in the arse to get DD to update your menu items and it's pretty much only done to update entire menu items, not to let customers know you're out of a single small item. That's why in the small print you agree to substitutions.
Computers do all that too. And the computer remembers to tell every customer, not just when it thinks about it.
Posted on 6/21/22 at 11:07 am to northshorebamaman
quote:
Maybe I'm misunderstanding. They still have a physical location. If you use a P.O. box for an online food order (if it will even let you) you're an idiot.
You’re just being obstinate. You honestly can’t think of any delivery location/situation that’s more complicated than simply listing a street address? Any scenario that would require additional instructions?
It’s my contention that additional instructions are better (more effectively) communicated verbally than by an on-line ordering system.
That’s fine if you disagree. Most in this thread have done so. But please stop pretending that such addresses that require additional instructions are unheard of or even uncommon.
Posted on 6/21/22 at 11:08 am to Jimbeaux
quote:
It’s my contention that additional instructions are better (more effectively) communicated verbally than by an on-line ordering system.
Your contention is patently absurd
Posted on 6/21/22 at 11:08 am to Korkstand
A lot depends on the website. If it is done well, It's easier and more precise to order online, especially if you are ordering an ethnic cuisine where there could be communication issues.
I like it, for most places -- and I'm a Boomer. There are some places that have crappy websites, however.
I like it, for most places -- and I'm a Boomer. There are some places that have crappy websites, however.
Posted on 6/21/22 at 11:09 am to Jimbeaux
quote:
I have found that typing these location instructions into an on-line ordering system is usually ineffective for various reasons. Maybe the driver simply doesn’t bother to read the ticket. Maybe the system isn’t designed to take extra or enough characters, etc.
Do you think the person taking your order on the phone is always the same person delivering your order?
If not. They still have to convey that message to the driver. First hand information is always better than secondhand information. The online ordering system allows you to talk directly to the driver.
Posted on 6/21/22 at 11:10 am to Korkstand
quote:
They can be ineffective if you're stupid.
Ah, surprise. Kooky calling someone else stupid.
Posted on 6/21/22 at 11:10 am to Jimbeaux
quote:You just made all that up in your head. I never came close to even implying that additional instructions are never needed. Luckily the app allows for that.
That’s fine if you disagree. Most in this thread have done so. But please stop pretending that such addresses that require additional instructions are unheard of or even uncommon.
I said you're an idiot if you try to have doordash delivered to a P.O. box.
Posted on 6/21/22 at 11:12 am to Jimbeaux
Because I hate having to call in, be placed on hold, having to talk to someone with their background extremely loud. They can barely hear me, sometimes their English maybe broken, etc.
It's much easier to simply order it online without having to deal with people.
Personally, I never order contactless. Please place my food in my hand. I'm super paranoid that what if in the minute my food has been sitting on the ground outside, bugs and ants have already infiltrated the food.
It's much easier to simply order it online without having to deal with people.
quote:
I saw that Door Dash had delivered a bag of food and a juice to the abandoned house next to my work place. It’s been sitting there for three days.
Personally, I never order contactless. Please place my food in my hand. I'm super paranoid that what if in the minute my food has been sitting on the ground outside, bugs and ants have already infiltrated the food.
Posted on 6/21/22 at 11:12 am to Mingo Was His NameO
quote:
Your contention is patently absurd
Such proof! Yo, I’m blown away by your acumen.
Posted on 6/21/22 at 11:12 am to Jimbeaux
quote:let me blow your mind
It’s my contention that additional instructions are better (more effectively) communicated verbally than by an on-line ordering system.
if you enter delivery instructions in the app, and the driver can't figure them out (they usually do - many do this for a living), they will CALL you and you can sort it out over the phone.
Posted on 6/21/22 at 11:13 am to Jimbeaux
quote:
who doesn’t know my location except for my generic address
You don’t have an actual address?
Posted on 6/21/22 at 11:13 am to Jimbeaux
quote:
Such proof! Yo, I’m blown away by your acumen.
First hand information in the written format has a higher success rate, by magnitudes, than second hand information by word of mouth.
It's not up for debate
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