re: How did a business permanently lose you as a customer?

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Samsung literally designed their products to fail, they were sued and admitted to it.

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I missed this, do you recall which products were involved?

At one point they were thought of as top of the line for consumer grade TVs.

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You are the dick in this situation.

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Tell me frickwad, what’s the point of calling in an order ahead of time?

Most decent food establishments have a separate cashier or check you out immediately for call in orders.

Suck my dick.

I used to drink coke products all the time until the CEO had to run his mouth about how we red necks run our state.

frick Coca Cola.

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Years ago I paid Benny’s car wash to wax and detail my vehicle because it needed a good waxing but I had just had elbow surgery and couldn’t do it myself. I sat while watching them spray wax on then wipe it off. I paid them something like $75 or $100 - don’t remember now - for them to put my car through the auto wash then spray it down. I was pissed and haven’t spent a single dollar there since.

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My mother passed away and I inherited her used cadillac. I used to go to Benny's to get my oil changed. Price for an oil change was almost the same as if I did it myself. I had the oil changed and didn't drive it much for about a month. I went out one night and heard the engine knocking badly. I towed it to my mechanic and he said there was no oil in it, that someone had physically removed the oil sensor (they don't just come off) and that the engine was toasted. I went to Benny's to complain and they said there was nothing they could do because the video (of underneath in the oil changing bay) cycled every 30 days. I couldn't prove that they did it but there was no other possibility.

I've never been back.

Broadmoor garage in Shreveport. Brought my car to them because it felt like the alignment was off, drifting left. They call me and say it’s your tires, can we replace them? Yeah, sure. Thanks for figuring it out. They still charged me for an alignment that I apparently didn’t need. Sent me a card thanking me for my patronage and asking that I call the number if I had any problems. I called and explained the issue, manager was not helpful. Never went back.

American Airlines. Got denied boarding pass at ticket counter many years ago 58!minutes before my flight because they said they were strictly enforcing the 60 minute rule. Had to stay overnight and fly back the next day at great expense to me.

Found out from a coworker that was in the flight that American had overbooked it by 19 seats and was handing out free tickets and $500 vouchers and begging people to give up their seats.

The 58 minute screw over was just a way to get out of being responsible for one more overbooked seat.

It’s probably cost them 15-20k in tickets from me over the years. Even if they’re the best option I’ll choose United or southwest

Budweiser
Gillette
Nike
Avoid Target for the most part but probably every few months need 1 or 2 things and only if it's on the way home

Regal cinemas changed to Pepsi from coke

There once as a Clothing Chain here in East Tn, called "Goodys".

I was returning something my wife had bought for me and there was a Sales Lady helping an elderly Lady customer nearby.

The owner of the store came out and began to chew the Sales Ladies arse for not assisting the customer. Which she had, the entire time I was in the store.
I have regretted many times that I din't tell him what I thought of his rude behavior.
I never went back.
They are now out of business.

I needed new tires .. Lady got an attitude with me when I said “thanks for the options .. let me see what my husband prefers to do”.

“I’d just put what I want” was her reply with an attitude.

“Maam I know grocery shopping, school supply shopping etc. me choosing Tires is like my husband shopping for a prom dress with our daughter”

She was beyond rude and I will never ever go back there.