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Help re: Auto accident claim

Posted on 2/3/25 at 1:02 pm
Posted by jyoung1
Lafayette
Member since May 2010
2138 posts
Posted on 2/3/25 at 1:02 pm
My wife (at fault) got in a wreck. No airbags deployed. Damage not serious and I'm not sure if they will need to replace any structural members, just bumper/panel/headlight etc.

Insurance gave estimate and payout for repair work at a number somewhere between 70%-75% of car value, but not enough to total. Still waiting on shop to give repair quote.

Is there anything I can do to get insurance to total?
At the moment I think I am just hoping the shop finds something that insurance did not consider in their estimate and have to add to claim that will drive cost over 75%.
Posted by DCtiger1
Member since Jul 2009
10244 posts
Posted on 2/3/25 at 1:03 pm to
quote:

70%-75% of car value, but not enough to total.


It’s going to be totaled
Posted by Weekend Warrior79
Member since Aug 2014
19217 posts
Posted on 2/3/25 at 1:05 pm to
Have your mechanic look at the vehicle and quote over. Then remove the obviously damaged items (bumper & panel) and see if there is any other underlying issues not considered. If so, call adjuster back out and hope they hit that figure
Posted by Shexter
Prairieville
Member since Feb 2014
17002 posts
Posted on 2/3/25 at 1:05 pm to
quote:

Insurance gave estimate and payout for repair work at a number somewhere between 70%-75% of car value


Insurance companies don't have decent estimators any longer. The estimates are always very low hoping the customer will take a check and not repair.

You're at 75% right now. When they tear down the car at the shop, they'll probably find additional damage that will total the car.

ETA: the low insurance estimates make a lot of extra work for collision centers. Almost every single job these days needs supplements to the original estimate.
This post was edited on 2/3/25 at 1:10 pm
Posted by BayouBlitz
Member since Aug 2007
18126 posts
Posted on 2/3/25 at 1:13 pm to
quote:

My wife (at fault) got in a wreck.


We have rules.
Posted by notiger1997
Metairie
Member since May 2009
60837 posts
Posted on 2/3/25 at 1:17 pm to
quote:

Insurance gave estimate and payout for repair work at a number somewhere between 70%-75% of car value,

It will be totaled.

My kid was in a wreck recently that wasn’t her fault. Damage to front and back due to her being pushed into another vehicle. I was thinking maybe 50% of value for repair(which would be $7,000).
Initial repair estimate came back at $15k. LOL

I’m pretty pissed and thinking about suing the a-hole who ran into the back of her. It’s the La way to handle stuff like this is what I’ve been told.
This post was edited on 2/3/25 at 10:17 pm
Posted by SuperSaint
Sorting Out OT BS Since '2007'
Member since Sep 2007
144984 posts
Posted on 2/3/25 at 1:22 pm to
Sorry I rear ended her Baw
Posted by Upperdecker
St. George, LA
Member since Nov 2014
31851 posts
Posted on 2/3/25 at 1:24 pm to
Get it done
Posted by UncleLogger
Freetown
Member since Jan 2008
2964 posts
Posted on 2/3/25 at 1:25 pm to
quote:

My wife (at fault) got in a wreck. No airbags deployed. Damage not serious and I'm not sure if they will need to replace any structural members, just bumper/panel/headlight etc. Insurance gave estimate and payout for repair work at a number somewhere between 70%-75% of car value, but not enough to total. Still waiting on shop to give repair quote.


I’m going through the same thing right now. My wife somehow drug my truck across a light post in a parking lot. Bumper to bumper damage on driver side.

The original damage estimate was around $7,500. They tore it down and “updated” the quote to $14,000. frickers at the collision place said I’m not at 60% of the replacement value. Needs to be at 75% to total it. No way this shitbox truck is worth more than 15-16 grand.
Posted by Barneyrb
NELA
Member since May 2016
6232 posts
Posted on 2/3/25 at 1:27 pm to
Take the money and then advertise the car on Marketplace "as-is", you'll probably make more money that way.

Since you're getting paid 75% of value, advertise it at 45% as-is and make 120% of value.
Posted by Homey the Clown
Member since Feb 2009
5943 posts
Posted on 2/3/25 at 1:27 pm to
quote:

I am just hoping the shop finds something that insurance did not consider


From my limited experience, the shop always finds things the claims adjuster doesnt, i.e. clips, seals, connectors, coatings, etc. Now, will that add up to the additional 25% you need for it to be totaled? Maybe, maybe not.
Posted by Shexter
Prairieville
Member since Feb 2014
17002 posts
Posted on 2/3/25 at 1:28 pm to

Insurance companies are not your friend.

Insurance is the new version of cheap used car salesmen. They lowball estimates because they know many will take the check and walk away.

Why do you think there are so many people riding around in wrecked cars?

It's not unusual for an estimate to double once the car is taken apart.
Posted by GeauxldMember
Member since Nov 2003
5004 posts
Posted on 2/3/25 at 1:29 pm to
quote:

My wife


quote:

No airbags


Sorry, baw…
Posted by notiger1997
Metairie
Member since May 2009
60837 posts
Posted on 2/3/25 at 1:30 pm to
quote:

Insurance companies don't have decent estimators any longer.


I wasn’t sure they really had estimators at all anymore. Our provider had a list of preferred body shops and it seems they just trust them with whatever they submit.
Posted by BigBinBR
Baton Rouge
Member since Mar 2023
7538 posts
Posted on 2/3/25 at 1:39 pm to
In Louisiana it is 75% of NADA/JD Power value to determine if it a TL. It doesn't matter if airbags are deployed or structural damage. It's a straight dollar figure. (The will pay your total loss based on market value, but that's a different conversation)

All major carriers use the same few companies for the estimating. CCC, Mitchell, and Audatex. The system is set to flag it normally between 65% and 70%. The estimator isn't looking up the value, it is baked into the software and once the estimate is complete it will tell the estimator if it needs to be reviewed as a TL.

Insurance companies do not want to essentially have to pay for a car twice. Meaning if they start work on the car and it's mostly complete then they get a big supplement that totals it, they would owe the current repairs to the shop and then pay you for the total loss. If you want to then keep it then they offset the repairs in the salvage value.

What you should do is call and talk to the in office adjuster (not the estimator that wrote the estimate). Get them to pull the actual cash value of the vehicle and then compare it to the estimate. If it's even close to 75% they don't typically change it and will just make it an ecomnic total loss.
Posted by Shexter
Prairieville
Member since Feb 2014
17002 posts
Posted on 2/3/25 at 1:40 pm to
quote:

I wasn’t sure they really had estimators at all anymore.


They have estimators on the road, busy at shops all day.
My last wreck, I just sent in a few photos with my phone for the "estimate"

quote:

Our provider had a list of preferred body shops and it seems they just trust them with whatever they submit.


That list is how their loophole to get around insurance steering. They can't legally tell you where you need to get your car repaired, but they strongly suggest.
Posted by Love me some Les
Member since Mar 2014
276 posts
Posted on 2/3/25 at 1:42 pm to
Low estimates that the adjusters write make more work for the adjuster. In todays climate, nobody really has time to go back and do the supplementals that the shop requests. Adjusters like to have it 1 and done. Due to volume of claims.

But they can only write what they see. Because estimates are reviewed all the time and if you put parts in there that nobody else can see, they are going to get a call.
Posted by DevilDagNS
Member since Dec 2017
2898 posts
Posted on 2/3/25 at 1:56 pm to
quote:

Why do you think there are so many people riding around in wrecked cars?


Because the accident was their fault and they didn't carry collision?
Posted by notiger1997
Metairie
Member since May 2009
60837 posts
Posted on 2/3/25 at 2:10 pm to
Hypothetical question here…. If a vehicle is totaled and because of the financial outcome of this, is it even worth the effort to try to contact the at fault drivers insurance company to request additional compensation?
I would hate to have to play the scum game and fake an injury using the lawyers medical providers.
We would be happy just to get $3-$4k.
Posted by CaptainsWafer
TD Platinum Member
Member since Feb 2006
58798 posts
Posted on 2/3/25 at 2:47 pm to
quote:

The estimates are always very low hoping the customer will take a check and not repair.


quote:

the low insurance estimates make a lot of extra work for collision centers. Almost every single job these days needs supplements to the original estimate.


Shops do a tear down and will almost always find damage you can’t see through bumpers or other damaged items. Supplements are common.


And writing estimates low hoping someone just pockets the money doesnt work for vehicles the company insured, the owner is contractually obligated to get the repairs done.





I love these threads. Virtually no one has any idea as to how these things actually work yet they think they know backwards and forward. Half the stuff this guy is alleging that the insurance companies do could easily put them in trouble with bad faith. No company wants that.
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