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Started By
Message
re: Gotta Love Doctors Offices
Posted on 9/9/22 at 12:08 pm to Korkstand
Posted on 9/9/22 at 12:08 pm to Korkstand
Some doctors have offices that are more efficient than others. If yours is unbearable, choose another one.
Take your business elsewhere and “punish” that doc/office by making them lose your business.
Whining online is the answer?
Oh, I forgot where I am right now lol.
Take your business elsewhere and “punish” that doc/office by making them lose your business.
Whining online is the answer?
Oh, I forgot where I am right now lol.
2
Posted on 9/9/22 at 12:13 pm to KLSU
quote:Oh no, lots of people know the solution. Problem is it may require doctors sacrificing a little bit of income so the solution will not be implemented.
Yea I am so sure you are the brilliant one that has found a way around this that nobody else in America has.
But there is a way to improve the situation without sacrifice. Tell me this: is any attempt made to determine the likelihood of no-show on a per-patient basis, and is that a factor in scheduling appointments? Do you think wait times could be improved by grouping reliable patients in the morning and unreliable patients in the afternoon, to an extent?
Posted on 9/9/22 at 12:14 pm to BawtHouse
quote:I rarely go, but when I do my wait times are never long. Does that mean I can't recognize a problem that many people obviously have?
Some doctors have offices that are more efficient than others. If yours is unbearable, choose another one.
Take your business elsewhere and “punish” that doc/office by making them lose your business.
Whining online is the answer?
Oh, I forgot where I am right now lol.
Posted on 9/9/22 at 12:19 pm to Korkstand
quote:Yes, if you are on a smooth new road, you cant make comments about the shitty roads that abound around the State.
I rarely go, but when I do my wait times are never long. Does that mean I can't recognize a problem that many people obviously have?
You must wait until you are forced to get a front end alignment before you can suggest we repair the roads.
Posted on 9/9/22 at 12:20 pm to Korkstand
Now do cable service appointments…
This post was edited on 9/9/22 at 1:24 pm
Posted on 9/9/22 at 12:20 pm to BawtHouse
quote:
Take your business elsewhere and “punish” that doc/office by making them lose your business.
virtually impossible locally. Few are taking new clients.
General practitioners locally must be the ones who finished last in their class and flunked how to run a medical office.
Posted on 9/9/22 at 12:26 pm to tigerfoot
quote:
My guys have 38 stops scheduled today. If half resulted in zero profit there is no way I could continue that business model.
That's exactly the point. Imagine of the 38 stops, at some point in the course of the day they average learning that 16 of them will call and say, "nevermind, don't stop here today," and you have no way to recover that lost income. You'd probably start scheduling your guys to stop at 54 places each day knowing that most of the time, they'll only get 38. But some days, shite hits the fan and 50 out of 54 need your services.
Also, most have no idea how many people in this part of the country are on medicaid, especially kids. Just opting out of medicaid is not an option for many private practice physicians.
Posted on 9/9/22 at 12:34 pm to RogerTheShrubber
quote:
flunked how to run a medical office.
Honestly, this is a gigantic problem. Doctors are the least business savy "smart people" around. We get absolutely zero training on how to run a business. When I finished medical school, I had no idea what a balance sheet or P&L statement was. I didn't even understand how doctors got paid. It's almost essential to have a good business person running a medical practice for it to really flourish.
Posted on 9/9/22 at 12:40 pm to BawtHouse
quote:But they are very busy, they have exceptional things happen every day, they must take some extra time at times with some customers that dont understand technology.
Now do Cox cable service appointments…
We should not expect them to deliver decent customer service.
Posted on 9/9/22 at 12:41 pm to TDFreak
Interesting that dentists don't really seem to have this problem even though it seems the underlying dynamics would be the same.
Posted on 9/9/22 at 12:44 pm to TDFreak
quote:Because the insurance everyone has pays shite all and they have to overbook and schedule more to keep things going.
Why don’t these folks schedule more reasonably?
The age of your average doctor being very wealthy has long passed.
Posted on 9/9/22 at 12:45 pm to medtiger
quote:Given that I know that 50 plus stops are not possible, there is no way I could do that. If everyone that was scheduled needed our services the last ones would be 4 hours late, my drivers would all quit, and my business would suffer. No, I trim bad customers routinely. I prepare ahead of time by calling to insure they are ready, and I give them a time window. Aside from traffic accidents, or unforeseen circumstances....if that occurs and we will be out of our pretty tight window, they will receive a text informing them of said delays so they are aware. That service costs me just about 400-450 bucks a month.
That's exactly the point. Imagine of the 38 stops, at some point in the course of the day they average learning that 16 of them will call and say, "nevermind, don't stop here today," and you have no way to recover that lost income. You'd probably start scheduling your guys to stop at 54 places each day knowing that most of the time, they'll only get 38. But some days, shite hits the fan and 50 out of 54 need your services.
Posted on 9/9/22 at 12:46 pm to HueyLongJr
quote:The management is far simpler for dentists (not to diminish what they do).
Interesting that dentists don't really seem to have this problem even though it seems the underlying dynamics would be the same.
For the dentist, you go in, they look at one area of the body, take pictures or don’t take pictures, clean teeth, and discharge.
It’s a tad bit more complicated for doctors in primary care, especially with everyone being so fricking unhealthy nowadays.
Posted on 9/9/22 at 12:49 pm to HueyLongJr
quote:The difference is dentists don't deal drugs, so they can't schedule patients on the assumption that they can see them for 5 minutes and send them on their way with a prescription.
Interesting that dentists don't really seem to have this problem even though it seems the underlying dynamics would be the same.
Posted on 9/9/22 at 12:49 pm to medtiger
quote:
Honestly, this is a gigantic problem.
Mine has a business manager, still can't keep stuff straight. They closed their lab because no one wanted to work for them.
She's wealthy beyond imagination, just don't really care anymore. I'm on my third GP in 10 years.
First one was a Tulane grad. Still know him, but don't see him in the office anymore. He flat out told me if its more than a cold, go elsewhere. Dude opened a weed shop in his doctors office.
This post was edited on 9/9/22 at 12:53 pm
Posted on 9/9/22 at 12:49 pm to TDFreak
It is frustrating, there is no question about it, but a few weeks ago I had a video chat appointment scheduled and I was having trouble. My screen kept freezing up. 5 mins after my appointment was scheduled for the nurse called me and told me that the doctor went to visit with her in person patient and they would let me know when she can see me.
About 15 mins later, she called back and I was able to do my appointment. It was earlier in the morning so I already caused her to run behind. I don't think most doctors do it on purpose. They get behind. When you are planning in terms of work, you have to factor in that you will have to wait.
About 15 mins later, she called back and I was able to do my appointment. It was earlier in the morning so I already caused her to run behind. I don't think most doctors do it on purpose. They get behind. When you are planning in terms of work, you have to factor in that you will have to wait.
Posted on 9/9/22 at 12:55 pm to TDFreak
quote:
They overbook appointments and pile you in their waiting rooms. Then they blow past your appointment time as if you have zero value. They oughta be paying me for taking off of work just to sit here for over an hour.
Why don’t these folks schedule more reasonably? If they have “surgery” then don’t book appointments. Better yet, they should give a discount on the bill. Sheesh.
/rant
I get up and leave after 30 minutes past appointment time. Usually 1 time per department at an organization gets their attention as they do NOT want word of mouth spreading the idea and having zero patients waiting around. This is what needs to happen to cause change.
Everyone needs to stop waiting around and start walking away. When the bottom line begins to suffer from lack of billable patient visits due to walk outs they'll change the methodology of appointments.
Posted on 9/9/22 at 12:55 pm to BawtHouse
quote:I really hate to defend Cox, but if doctors were making house calls then I might give a little leeway when they give me a 4 hour window.
Now do Cox cable service appointments…
Posted on 9/9/22 at 12:58 pm to Sidicous
quote:
I get up and leave after 30 minutes past appointment time.
Same. I usually don't last that long.
Hate to say it, but the only way to get stuff done at a doctors office is to be a Karen. Otherwise you're just being a stooge. if you don't complain you don't get anything done.
Posted on 9/9/22 at 12:59 pm to Sidicous
quote:They'll probably charge you a cancellation fee because frick your time.
I get up and leave after 30 minutes past appointment time. Usually 1 time per department at an organization gets their attention as they do NOT want word of mouth spreading the idea and having zero patients waiting around. This is what needs to happen to cause change.
Everyone needs to stop waiting around and start walking away. When the bottom line begins to suffer from lack of billable patient visits due to walk outs they'll change the methodology of appointments.
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