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Message

DirecTV protection plan
Posted on 11/29/16 at 9:30 am
Posted on 11/29/16 at 9:30 am
For those of you with DirecTV, do you have the protection plan? I got DirecTV when I moved into a new house in September, and got the protection plan free for a couple of months. Now it's $7.99 a month. Should I cancel it or keep it? What's the benefits of it?
Posted on 11/29/16 at 9:34 am to 3HourTour
I had it for free and then asked about it when they started charging. Basically, it covers the cost of mailing you the replacement equipment.
They will tell you it allows for free replacement of broken equipment but when pressed they will admit the equipment is leased and they have to replace it if it breaks. They when really pressed, they will admit the Plan only covers shipping of the items for which they normally charge. I cancelled the Plan and when my DVR broke I told them to pay the shipping or I was cancelling DVR service and they would lose the service fee. They mailed it on their dime.
It's a damn scam all the way.
They will tell you it allows for free replacement of broken equipment but when pressed they will admit the equipment is leased and they have to replace it if it breaks. They when really pressed, they will admit the Plan only covers shipping of the items for which they normally charge. I cancelled the Plan and when my DVR broke I told them to pay the shipping or I was cancelling DVR service and they would lose the service fee. They mailed it on their dime.
It's a damn scam all the way.
Posted on 11/29/16 at 9:38 am to 3HourTour
I have it, and I will still probably keep it for that price. I get free remotes a few times a year, and a free upgrade every two years. Our house had a near miss with lightning a few years back, and it blew out the multi-switch. Called Direct, came the same day, no charge. My U-verse buddies were out for a week.
Posted on 11/29/16 at 9:40 am to 3HourTour
I've had Directv for years and never heard of a protection plan.
Posted on 11/29/16 at 9:40 am to 3HourTour
It's insurance. It's better than buying the extended warranty on your TV. Also they will come out same or next day if you call them at no charge
Posted on 11/29/16 at 9:58 am to ForeverLSU02
DISH has one, too
Recently told them, no thank you.
Recently told them, no thank you.
Posted on 11/29/16 at 10:15 am to 3HourTour
quote:
Should I cancel it or keep it? What's the benefits of it?
keep it. It comes with technology upgrades and any repairs if something breaks or sat dish gets blown away. I have it for last 3 years. Peace of mind.
Posted on 11/29/16 at 10:20 am to 3HourTour
I put a note on my calendar to cancel it after the free period. All protection plans are rip -offs.
Posted on 11/29/16 at 10:45 am to 3HourTour
You lease all their receivers anyway so I wouldn't get it. I've had Directv since 2004 mainly because of Sunday Ticket but I think this will be my last year.
Posted on 11/29/16 at 11:31 am to 3HourTour
I had it at one time.
I did my yearly call and threaten to cancel for a lower bill thing a while back, and the customer service rep said that I can drop it and always call and add it back if I break something. So yes, it's a joke.
I had a DVR die awhile back and had no hassles getting a replacement without it.
I did my yearly call and threaten to cancel for a lower bill thing a while back, and the customer service rep said that I can drop it and always call and add it back if I break something. So yes, it's a joke.
I had a DVR die awhile back and had no hassles getting a replacement without it.
This post was edited on 11/29/16 at 11:32 am
Posted on 11/29/16 at 11:38 am to 3HourTour
cancel it. If you ever need it you can add it and then cancel it a few months after adding it. I had to do this once.
Posted on 11/29/16 at 12:09 pm to 3HourTour
They paid for repairing my TV, would have replaced it if not repairable. They said it covers all electronics, even computers.
Posted on 11/29/16 at 12:11 pm to Pussykat
The directv insurance pays for your computer or tv if they get ruined by lightning?
Posted on 11/29/16 at 12:21 pm to 3deadtrolls
quote:
I did my yearly call and threaten to cancel for a lower bill thing a while back,
I hate that annual call...but if you don't call, the fricking of you will commence.
Posted on 11/29/16 at 12:37 pm to weadjust
One of my tvs started acting up with distortion on one side. Repair guy took it for repair. When he brought it back, he said that if it acted up again, to take a pic of it that shows the date, and I would be replaced. Few months went by and it started again. Put in claim, and they wanted to send me a different brand. I asked for a mgr and asked for a replacement, not a substitution. Got a larger Samsung.
Posted on 11/29/16 at 1:16 pm to 3HourTour
I have the full protection product replacement plan.
Summer 2015 a lightning strike took out 5 big screens.
DirecTv sent a technician out to assess the damage. Replaced the main board in two TV's and replaced 2 Tv's outright.
The plan is $20 a month and I highly recommend it you're in the South.
Summer 2015 a lightning strike took out 5 big screens.
DirecTv sent a technician out to assess the damage. Replaced the main board in two TV's and replaced 2 Tv's outright.
The plan is $20 a month and I highly recommend it you're in the South.
Posted on 11/29/16 at 1:29 pm to stat19
It also can cover iPads. I've had 6 different screens replaced over the last 5 years
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