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Modern
Houston Astros Fan
État de Louisiane
Member since May 2011
13251 posts

re: DirecTV customer loyalty discount
Do you have to be out your contract to get this?


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LSUstudent2006
LSU Fan
Member since Jun 2005
621 posts

re: DirecTV customer loyalty discount
I just called and after getting hooked up with customer loyalty department she says “No I’m sorry but this discount doesn’t exist and we’ve been getting calls on it for several days”

I’m thinking “hmm ok maybe I should just hang up and try again”

But she says Let me look up what other discounts may be available. Lo and behold, it’s $50 off for the next 12 months. Brought my bill from $145 to $95. Thanks everyone!

Just stay persistent with it if you’re having trouble


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60
jdeval1
LSU Fan
Member since Dec 2009
7525 posts

re: DirecTV customer loyalty discount
quote:

Doesn't Sling only have CNN unless you pay for the "news addition?"

Yeah. I don't watch national news though unless there is something major going on. I pay $25 during FB season and $20 the rest of the year when I remove the sports package.


ctiger69
New Orleans Saints Fan
New Orleans Saints/Pelicans Fan
Member since May 2005
23005 posts

re: DirecTV customer loyalty discount
Waste of time. They said they don’t have that promotion for the loyal discount.


High C
Houston Astros Fan
viewing the fall....
Member since Nov 2012
20166 posts

re: DirecTV customer loyalty discount
quote:

Waste of time. They said they don’t have that promotion for the loyal discount.


Are you suggesting that everyone in this thread who got the discount is lying? You have to be persistent.


airfernando
USA Fan
Member since Oct 2015
12471 posts

re: DirecTV customer loyalty discount
quote:

Are you suggesting that everyone in this thread who got the discount is lying? You have to be persistent.
I think he may be referring to Sling.


MWMLSU
LSU Fan
Covington, LA
Member since Mar 2017
41 posts

re: DirecTV customer loyalty discount
I just called and got the discount too. No problems, took less than 5 minutes. Thanks to OP for this information!


R11
LSU Fan
Member since Aug 2017
1573 posts

re: DirecTV customer loyalty discount
I did this last month.
Sorry for not sharing it.


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BadTiger
LSU Fan
Member since Dec 2003
65 posts

re: DirecTV customer loyalty discount
Just got it, but you have to be persistent. They’re gonna try to offer you all kinds of nickel 95 BS discounts, but if you tell them that’s not enough to keep you, they magically find a $50 discount they can give.


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MonroeTigerstripes
LSU Fan
Member since Jul 2016
32 posts

re: DirecTV customer loyalty discount
It works! Called and got connected with a foreigner who wasn’t budging. She said that the “customer loyalty discount” was a rumor. Hung up on her.

Called back and got connected with a pleasant employee who didn’t acknowledge that specific discount but said “oh! You do qualify for a promotion for $50 off a month.” She also threw in HBO, showtime, cinimax and a sports package for 6 months


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21
daw9
Georgia Fan
Member since Sep 2012
846 posts

re: DirecTV customer loyalty discount
so weird we got this yesterday too lol.


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tgrbaitn08
USA Fan
Member since Dec 2007
67401 posts

re: DirecTV customer loyalty discount
quote:


Waste of time. They said they don’t have that promotion for the loyal discount.



Sorry you suck at negotiating

I got the $50 a month discount plus another $5 a month off of HBO.

If you have HBO and an AT&T phone plan you can get HBO free. I didn’t qualify because my phone is through a business account so instead she gave me $5 discount per month.

You don’t necessarily have to be persistent, just be polite and tell them that you’re looking at options to reduce your bill and that includes dropping DirectV all together

I’ve been a customer for 12 years and have 9 recievers. They didn’t want to lose me.


SuperDomed
LSU Fan
Birmingham
Member since May 2010
851 posts

re: DirecTV customer loyalty discount
Just tried and initially didn’t get anything. Hanging up and calling again


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LSU Tiger Bob
LSU Fan
South
Member since Sep 2011
1689 posts

re: DirecTV customer loyalty discount
$50 discount for 12 months. Free HBO for 6 months!


MagnumTA
LSU Fan
Walker
Member since Nov 2012
175 posts
 Online 

re: DirecTV customer loyalty discount
Called 1-800-Directv and all this nutty bitch wanted to do was discount my protection plan from $7.99 to .99 for the next three years. She said they were affiliates of DTV, what the frick? Told her I wanted retention, she said she HAD to sale me this.


bogart
Oklahoma Fan
Fort Worth
Member since Dec 2013
558 posts

re: DirecTV customer loyalty discount
I originally did a 2 year deal and I pay $85 for the first year. I think at the end of year one it goes up to around $150 a month. The end of year is this month for me. Do you think I can get the discount with one year remaining on my contract?


Sam4LSU
Member since Aug 2014
72 posts

re: DirecTV customer loyalty discount
Worked for me! Thanks!


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Jj283
LSU Fan
Houma
Member since May 2015
602 posts
 Online 

re: DirecTV customer loyalty discount
Yep. I have 20 months left on my contract.


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AFtigerFan
LSU Fan
Ohio
Member since Feb 2008
2266 posts

re: DirecTV customer loyalty discount
quote:

High C


Thanks a ton, brother! I called and spoke with a guy named Sam in the loyalty department, and he was great. I told him that I heard about a customer loyalty offer being presented to customers. He said that they treat every account differently, but he would see what he could do for me. He said he was able to give me the $50/month off for a year and the movie channels free for 6 months.

To address some of the other posters' questions. I am 6 months into a 12-month contract, and I've been with DirecTV since 2014. The $50/month off does not come with any strings attached. There is no contract extension with it.

As for my current contract, I was told to call again in 6 months when it is up so I can negotiate a better deal in addition to the $50 off. Or there may be more discounts available then.

For the movie channels, they go away automatically after 6 months. That's awesome because I would have forgotten about cancelling them and would have had to deal with the hassle of that.

Not a bad deal for a 3-minute phone call. So thanks again High C for saving me $600 over the next year.


High C
Houston Astros Fan
viewing the fall....
Member since Nov 2012
20166 posts

re: DirecTV customer loyalty discount
No problem, man, just happy to help people when I can.


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