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diagnose my garage door problem..stopped closing

Posted on 12/1/15 at 10:28 am
Posted by CAD703X
Liberty Island
Member since Jul 2008
94730 posts
Posted on 12/1/15 at 10:28 am
its been working fine for 7-8 months then suddenly when i push the button to go down it doesn't move and makes a clicking noise.

if i push the button again it tries to move and then goes back up.

if i HOLD THE BUTTON DOWN it will go all the way down.

so i can force it to close by holding the button down the entire time, but of course any vehicle homelinks or remotes are useless.

i dont know what on the actual unit i can adjust..dont want to make it worse.

tia
Posted by guedeaux
Member since Jan 2008
13875 posts
Posted on 12/1/15 at 10:29 am to
quote:

f i HOLD THE BUTTON DOWN it will go all the way down.


maybe just change the button...
Posted by bamarep
Member since Nov 2013
52640 posts
Posted on 12/1/15 at 10:30 am to
photo cell may be out of alignment
Posted by BCMCubs
Colorado
Member since Nov 2011
22146 posts
Posted on 12/1/15 at 10:30 am to
Buy a new house?
Posted by CAD703X
Liberty Island
Member since Jul 2008
94730 posts
Posted on 12/1/15 at 10:31 am to
quote:

maybe just change the button...


i should point out the hard-wired 'doorbell' button will close if i hold it down the whole time.

not the remotes.
Posted by OLDBEACHCOMBER
Member since Jan 2004
7620 posts
Posted on 12/1/15 at 10:31 am to
quote:

photo cell may be out of alignment


This. Holding the button down overrides the sensors. They are probably out of alignment.
Posted by ellunchboxo
G-Town
Member since Feb 2009
19539 posts
Posted on 12/1/15 at 10:31 am to
Does the pad give you an error code?
Posted by Motorboat
At the camp
Member since Oct 2007
24323 posts
Posted on 12/1/15 at 10:31 am to
you need to reset the limits. Search youtube videos. I had similar problem a couple months back
Posted by redstick13
Lower Saxony
Member since Feb 2007
41385 posts
Posted on 12/1/15 at 10:31 am to
Check that nothing is blocking the sensors at the bottom of the door and/or they are not misaligned.
Posted by Capital Cajun
Over Yonder
Member since Aug 2007
5633 posts
Posted on 12/1/15 at 10:32 am to
Have you checked the alignment on the safety sensors? Use a level and a tape measure and make sure they are level and at the same elevation.
Posted by CAD703X
Liberty Island
Member since Jul 2008
94730 posts
Posted on 12/1/15 at 10:32 am to
quote:

photo cell may be out of alignment


funny you should say that; the photo cells are TRASHED. neither one was hooked up at all but it was still working fine without them.

i wonder if the former owner cross-wired the photo-cell switch? can you just buy the photo cells only?
Posted by Bleeding purple
Athens, Texas
Member since Sep 2007
25350 posts
Posted on 12/1/15 at 10:32 am to
if it is a newer model with force and distance adjustments, it is possible those adjustments some how got off. also possible that there is a bind somewhere in the mechanism or with the actual door and the force limiter is being exceeded. You are over ridding the force or distance limiter with continuous hold on the button.


use google and find you model number and a trouble shooting guide and manual.
Posted by Boudreaux35
BR
Member since Sep 2007
22281 posts
Posted on 12/1/15 at 10:32 am to
quote:

photo cell may be out of alignment


This, or one might be dirty.

Posted by fleurdelis
Winchestertonfieldville
Member since Nov 2008
336 posts
Posted on 12/1/15 at 10:33 am to
Exact same thing happened to my mom last week. There was a spider web obscuring one of the sensors. Or your sensors might be misaligned.
Posted by Count Chocula
Tier 5 and proud
Member since Feb 2009
63908 posts
Posted on 12/1/15 at 10:33 am to
Go to manual overdrive Scotty.

Posted by CAD703X
Liberty Island
Member since Jul 2008
94730 posts
Posted on 12/1/15 at 10:33 am to
thanks! i do see 2 little holes on the side with a "+" and "-" and a little plastic screw to turn.

i was wondering if it might have something to do with those.
Posted by BigB0882
Baton Rouge
Member since Nov 2014
5422 posts
Posted on 12/1/15 at 10:33 am to
My garage wouldn't close and it was the censors being out of alignment. One of them got knocked somehow, just had to realign it and secure it in place and all was good.
Posted by redstick13
Lower Saxony
Member since Feb 2007
41385 posts
Posted on 12/1/15 at 10:35 am to
quote:

unny you should say that; the photo cells are TRASHED. neither one was hooked up at all but it was still working fine without them.

i wonder if the former owner cross-wired the photo-cell switch? can you just buy the photo cells only?



Then the motor is out of alignment. It thinks the door is all the way up and stops. You have to reset the stop point.
Posted by Mohican
Member since Nov 2012
7133 posts
Posted on 12/1/15 at 10:35 am to
Kick one of the sensors at the bottom of the door frame and try again.
Posted by OneMoreTime
Florida Gulf Coast Fan
Member since Dec 2008
61865 posts
Posted on 12/1/15 at 10:35 am to
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