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re: CEO of Union Square Hospitality Group and Shake Shack, bans tipping

Posted on 10/14/15 at 8:14 pm to
Posted by Jcorye1
Tom Brady = GoAT
Member since Dec 2007
76373 posts
Posted on 10/14/15 at 8:14 pm to
quote:

People that use that as an argument against tipping just make themselves sound like socially awkward idiots.



:(

I tip because it's expected, but I would love to see society go towards a non-tipping future
Posted by glassman
Next to the beer taps at Finn's
Member since Oct 2008
118614 posts
Posted on 10/14/15 at 8:15 pm to
quote:

a lot of people don't differentiate between food and service.


And a lot of people don't tip, no matter what.
Posted by lsunurse
Member since Dec 2005
129146 posts
Posted on 10/14/15 at 8:15 pm to
quote:

Waiting tables at really high end restaurants is difficult




And that is why you won't see some pimply faced 18 year old waiting on you in those places. They only hire very experienced servers that know how to properly wait on higher end customers.



I was meaning your typical restaurant that you get a job in with not having much serving experience.
Posted by Paige
Vice President of the OT
Member since Oct 2010
85640 posts
Posted on 10/14/15 at 8:16 pm to
I don't know why that is the law, but it is. So I tip

I fail to see the correlation with tipping Walmart workers
Posted by lsunurse
Member since Dec 2005
129146 posts
Posted on 10/14/15 at 8:17 pm to
quote:

but I would love to see society go towards a non-tipping future


Why though? How is it gonna benefit you so much?



Just curious
Posted by Jcorye1
Tom Brady = GoAT
Member since Dec 2007
76373 posts
Posted on 10/14/15 at 8:17 pm to
quote:

I fail to see the correlation with tipping Walmart workers



Both are providing services, and represent the company in face on face interaction with the customer.
Posted by Jcorye1
Tom Brady = GoAT
Member since Dec 2007
76373 posts
Posted on 10/14/15 at 8:20 pm to
quote:

Why though? How is it gonna benefit you so much?



The same reason I don't need to see every single thing I've ever purchased broken down to the nth degree on the receipt, and the same reason I want product costs to show applicable taxes on them. Just tell me how much I owe, and I'll decide if I want to eat there or not.

Also, it forces people who don't tip to contribute to the payroll. Ironically, I tip well even though I hate the practice, so it would probably save me money in the long run.
This post was edited on 10/14/15 at 8:21 pm
Posted by TROLA
BATON ROUGE
Member since Apr 2004
14985 posts
Posted on 10/14/15 at 8:23 pm to
quote:

Instead the group will give workers a raise wages and the dining experience will get more expensive. Meyer will hike menu prices by 21-25 percent, and customers can expect to pay almost 10 percent more than they currently do for a full meal plus the tip, Forbes notes.


This paragraph gave me a fricking headache.. So basically they expect me to pay an average of 10% more than I usually would with tip.. frick that.. Personally I don't mind the move at lower and middle prices restaurants as long as I don't see an overall avg increase.. Screw this on a higher end restaurant where the customer experience relies heavily on the motivation of the server
Posted by LesMiles BFF
Lafayette
Member since May 2014
5101 posts
Posted on 10/14/15 at 8:34 pm to
quote:

e never worked as a server but I've eaten out enough and come in contact with enough of the general public to know it's not an easy job and to appreciate it


I was young when I got my first service job so I didn't realize how tough it was until then.

People can be a-hole when it comes to their food order and when you work at a lower end establishment they can be downright unbreable.
Posted by Langland
Trumplandia
Member since Apr 2014
15382 posts
Posted on 10/14/15 at 8:41 pm to
quote:

Personally I don't mind the move at lower and middle prices restaurants
Except for the rare occurrence, you won't see it at lower and middle price restaurants. And very few high end restaurants will do it. If this was a truly good idea, all restaurants would be doing it.
Posted by glassman
Next to the beer taps at Finn's
Member since Oct 2008
118614 posts
Posted on 10/14/15 at 8:43 pm to
quote:

.. Screw this on a higher end restaurant where the customer experience relies heavily on the motivation of the server


Really? The USA has probably 8 to 12 restaurants in the top 50 in the world. I'm pretty sure the other 42-38 have some damn good service.
Posted by TigerDeBaiter
Member since Dec 2010
10747 posts
Posted on 10/14/15 at 9:02 pm to
And there will still be a tip jar at the register.
This post was edited on 10/14/15 at 9:07 pm
Posted by Paige
Vice President of the OT
Member since Oct 2010
85640 posts
Posted on 10/14/15 at 9:04 pm to
What cash register?

Your dining out experiences consist of Waffle House and buffets?
Posted by northshorebamaman
Mackinac Island
Member since Jul 2009
38577 posts
Posted on 10/14/15 at 9:05 pm to
quote:

So customers will pay a lot more and will have wait staff with zero incentive to provide good customer service.

The hike in wages isn't incentive? Do your job or GTFO. It works in every other industry.
Posted by TigerDeBaiter
Member since Dec 2010
10747 posts
Posted on 10/14/15 at 9:06 pm to
Guess you've never been to a shake shack.
Posted by glassman
Next to the beer taps at Finn's
Member since Oct 2008
118614 posts
Posted on 10/14/15 at 9:08 pm to
quote:

The hike in wages isn't incentive? Do your job or GTFO. It works in every other industry.


Clear as day to me..
Posted by chryso
Baton Rouge
Member since Jul 2008
13986 posts
Posted on 10/14/15 at 9:12 pm to
quote:

Sounds like they will lose their best servers though. If so, you'll be paying more for lower quality service.



But they will get better cooks. I am more interested in a how good the cook is compared to how well someone can carry a tray to my table.
Posted by chryso
Baton Rouge
Member since Jul 2008
13986 posts
Posted on 10/14/15 at 9:13 pm to
quote:

So customers will pay a lot more and will have wait staff with zero incentive to provide good customer service.


What are you, a dumb arse or something? If waiters don't provide good customer service you fire them.
Posted by chryso
Baton Rouge
Member since Jul 2008
13986 posts
Posted on 10/14/15 at 9:14 pm to
quote:

.if you are a server that doesn't rely on tips, what is your incentive to give very good service


Do you get tips at the hospital? Do you provide poor service if your patients don't tip you?
Posted by northshorebamaman
Mackinac Island
Member since Jul 2009
38577 posts
Posted on 10/14/15 at 9:19 pm to
quote:


European service is slow as frick.

Europeans just don't hover over your table and ask you if it's good every five minutes. I prefer that to the flaired out waiter culture we have here.
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