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re: CEO of Union Square Hospitality Group and Shake Shack, bans tipping

Posted on 10/14/15 at 7:12 pm to
Posted by PuntBamaPunt
Member since Nov 2010
10070 posts
Posted on 10/14/15 at 7:12 pm to
I hate running out of beer, we ended up ordering two at a time.
Posted by glassman
Next to the beer taps at Finn's
Member since Oct 2008
118614 posts
Posted on 10/14/15 at 7:14 pm to
quote:

I hate running out of beer, we ended up ordering two at a time.


Works for me.
Posted by dcrews
Houston, TX
Member since Feb 2011
32130 posts
Posted on 10/14/15 at 7:18 pm to
quote:

Instead the group will give workers a raise wages and the dining experience will get more expensive. Meyer will hike menu prices by 21-25 percent, and customers can expect to pay almost 10 percent more than they currently do for a full meal plus the tip,


So basically they are guaranteeing the servers make the "same" income as they would with tips, except now there is no incentive. All at the cost of the individuals you are in business for to begin with...the customer.

Makes a whole lotta sense

It's their business though and I respect their right to run it how they want. The market will react in kind however.


Posted by Jcorye1
Tom Brady = GoAT
Member since Dec 2007
76373 posts
Posted on 10/14/15 at 7:19 pm to
Good. Screw tipping.
Posted by Jcorye1
Tom Brady = GoAT
Member since Dec 2007
76373 posts
Posted on 10/14/15 at 7:19 pm to
quote:

except now there is no incentive.


Uh... keeping the job?
Posted by glassman
Next to the beer taps at Finn's
Member since Oct 2008
118614 posts
Posted on 10/14/15 at 7:23 pm to
quote:

It's their business though and I respect their right to run it how they want. The market will react in kind however.


Danny Meyer has always been a trend setter. Disallowed smoking in his restaurants 10 years before Manhattan did. He is probably onto something here.
Posted by yellowfin
Coastal Bar
Member since May 2006
99043 posts
Posted on 10/14/15 at 7:30 pm to
quote:

Waiting tables isn't difficult


Waiting tables at really high end restaurants is difficult
Posted by Paige
Vice President of the OT
Member since Oct 2010
85640 posts
Posted on 10/14/15 at 7:56 pm to
quote:

You don't have to tip, but you can if you want to...wink, wink.
it depends on how much the managers enforce the policy to their servers

I know it's not a restaurant, but I always tip at Starbucks and the ones in target and Barnes & noble absolutely will not accept tips
Posted by KosmoCramer
Member since Dec 2007
80761 posts
Posted on 10/14/15 at 8:01 pm to
quote:

It'll take one pay period for the wait staff to figure out they just need to do the minimum to not get fired so customer service is going to fall. But customers will be expected to pay more.


So just like nearly every other place in the country from Best Buy to Chick-Fil-A to Whole Foods.
Posted by glassman
Next to the beer taps at Finn's
Member since Oct 2008
118614 posts
Posted on 10/14/15 at 8:04 pm to
No person takes pride in their jobs...
Posted by Paige
Vice President of the OT
Member since Oct 2010
85640 posts
Posted on 10/14/15 at 8:06 pm to
I just can't wait til this is an industry standard so we don't have any more tipping threads

Oh except for sonic
Posted by glassman
Next to the beer taps at Finn's
Member since Oct 2008
118614 posts
Posted on 10/14/15 at 8:07 pm to
quote:

Oh except for sonic


Only if they skate...
Posted by Jcorye1
Tom Brady = GoAT
Member since Dec 2007
76373 posts
Posted on 10/14/15 at 8:08 pm to
I don't get it, do these pro-tip people slip the cashier at Walmart a dollar for a job well done?
Posted by LCA131
Home of the Fake Sig lines
Member since Feb 2008
77716 posts
Posted on 10/14/15 at 8:09 pm to
quote:

Waiting tables at really high end restaurants is difficult


Maybe if the customer is spoiled.

Is it from experience that you make this statement?
Posted by LesMiles BFF
Lafayette
Member since May 2014
5101 posts
Posted on 10/14/15 at 8:09 pm to
quote:

Meyer will hike menu prices by 21-25 percent, and customers can expect to pay almost 10 percent more than they currently do for a full meal plus the tip, Forbes notes. 


This will be an interesting experiment.

A lot of the anti tipping posters should watch and see how this goes.

It may work at high end establishments but I have my doubts about it working at any mid priced places.
Posted by Paige
Vice President of the OT
Member since Oct 2010
85640 posts
Posted on 10/14/15 at 8:10 pm to
Why the hell would you do that?

Bunch of cheap no tipping bastards on the ot
This post was edited on 10/14/15 at 8:12 pm
Posted by LesMiles BFF
Lafayette
Member since May 2014
5101 posts
Posted on 10/14/15 at 8:11 pm to
quote:

Maybe if the customer is spoiled. 

Is it from experience that you make this statement?


A lot of people that haven't worked as a server don't realize how tough it is to serve the general public.
Posted by lsunurse
Member since Dec 2005
129146 posts
Posted on 10/14/15 at 8:12 pm to
I mean, how difficult is it to know which situations are ones where tipping is socially expected?


People that use that as an argument against tipping just make themselves sound like socially awkward idiots.
Posted by Jcorye1
Tom Brady = GoAT
Member since Dec 2007
76373 posts
Posted on 10/14/15 at 8:13 pm to
quote:

Why the hell would you do that?



Exactly. I don't understand why restaurants are able to pay less than minimum wage and expect the customer to just randomly decide how much the service was worth. It's not even completely based on their performance, a lot of people don't differentiate between food and service.
Posted by Paige
Vice President of the OT
Member since Oct 2010
85640 posts
Posted on 10/14/15 at 8:13 pm to
I've never worked as a server but I've eaten out enough and come in contact with enough of the general public to know it's not an easy job and to appreciate it
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